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Citrus Hotel Lonavala

4.0 star property

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Photo gallery for Citrus Hotel Lonavala

Outdoor pool
Breakfast, lunch and dinner served
Reception
Interior
Premium bedding, down comforters, memory foam beds, minibar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Near Telephone Exchange, Mawal, Maharashtra, 410401
  • Celebrity Wax Museum
    ‪18 min walk‬
  • Ryewood Park
    ‪2 min drive‬
  • Narayani Dham
    ‪3 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room

  • 234 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Premier Room | Premium bedding, down comforters, memory foam beds, minibar

Premier Room

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, memory foam beds, minibar

Suite

  • 462 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Citrus Hotel Lonavala

4-star Mawal hotel close to Ryewood Park
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and dry cleaning.
Citrus Hotel Lonavala offers 34 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mawal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers an outdoor pool, an arcade/game room, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Complimentary self parking is available on site.

Citrus Hotel Lonavala has designated areas for smoking.

Citrus Hotel Lonavala has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

We should mention

This property does not have elevators

Property is also known as

Citrus Hotel Lonavala
Citrus Lonavala
Lonavala Citrus
Citrus Lonavala Hotel
Citrus Lonavala
Citrus Hotel Lonavala Hotel
Citrus Hotel Lonavala Mawal
Citrus Hotel Lonavala Hotel Mawal
Citrus Lonavala
Citrus Hotel Lonavala Hotel
Citrus Hotel Lonavala Mawal
Citrus Hotel Lonavala Hotel Mawal

Citrus Hotel Lonavala Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 43 reviews
Rating 8 - Good. 20 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abhijit

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had booked a room with an extra person and therefore an extra bed. They never gave the extra bed. The room was also not clean. The bathroom door did not close all the way. Overall absolutely not the 4-star hotel that it claims to be. I'd give it a level of 2 star.
Stayed 1 night in Jun 2024

8/10 Good

Ng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Stayed 3 nights in Jan 2023

2/10 Terrible

Rajendra

Stayed 1 night in Oct 2022

6/10 Okay

Sujata

Stayed 3 nights in Sep 2022

8/10 Good

Devendra

Stayed 1 night in Nov 2021

2/10 Terrible

Zahra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
stay was ok but it can be improved with more facilities
Stayed 2 nights in Dec 2020

8/10 Good

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location, right in the market, but little away from the crowd, ever ready helping staff , neat and clean rooms, excellent food . nothing negative about it .
Stayed 2 nights in Jan 2019

8/10 Good

Ananthanarayan

Liked: Staff & service, property conditions & facilities, room comfort
Lonavala Stay
The rooms are compact and nice. The A/C was working fine. The bathrooms were neat. The staff at the hotel were very nice. The Breakfast was great with lot of varieties like Live Counter of Masala Dosa & Omlette, Bread Butter/Jam, Vada Sambar, Poha, Upma Juices, Tea, Coffee etc. The Buffet dinner was also great with Good Vegetarian dishes. Since I am a vegetarian, I do not have any idea about the Non Vegetarian items. The location of the hotel is great as it is very near to the Market.
Stayed 2 nights in Sep 2018

8/10 Good

JSP , Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay
It was very wonderful stay with lots of activities to keep yourself occupied
Stayed 1 night in Apr 2018

8/10 Good

Dinesh, Mumbai, India

Liked: Cleanliness, staff & service, room comfort
Decent but expensive hotel
I stayed here with my family for 3 nights over the last week-end and returned yesterday. The overall experience was very good. The hotel rooms are excellent and leave no room for complaint.The location is also pretty decent with close proximity to the market and the main thoroughfare. The only think that rankles is the exorbitant price of food in the hotel. It was really ridiculous. I am not sure if they thought they were competing with the likes of Fariyas or Duke's at Khandala which claim to be 5*. And if so, they have a long way to go to catch up. The prices were just not rational. The hotel staff was very helpful whenever required. One of the major things that was an eyesore was the swimming pool. It was rather small in size and on top of that it was not maintained at all. My kids used it for the first day but just could not make themselves go in on the second day. That is something which the hotel needs to be serious about. The last thing I would like to mention is the price. At around 5K, it is pretty expensive, and this price is surely on the higher side, compared to what was offered. Add to that the GST/taxes and you come with your pocket significantly lighter.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay and food! Staff is helpful and courteous.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable Stay with Good Service
Comfortable stay. Quiet location. Hotel feels a bit run down but the service and friendliness of the staff makes up for the condition. Didnt really appreciate the music program on Saturday night as was looking for a peaceful holiday and the AC wasn't very effective. Overall a decent, comfortable stay.
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth for the money.
They are charging for complimentary services also. In online pics, hotel seems excellent but in reality it is worse.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort stay
cool n comfort stay
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quality and food can be improved
Stayed 1 night in Jun 2017

4/10 Poor

Dr. S. Jain, Mumbai

Disliked: Staff & service, room comfort
Forgetful hotel and forgetful staff
The entire experience was not something to remember about. Hotel staff kept forgetting everything. They forgot to send our luggage to the room. They forgot to clean up the room. They forgot to send replacements to the room. The light switch kept getting off on its own. The reception staff had no smiles on their faces. As if they were not at all happy to see the guests. The room was decent. Little small though. Breakfast spread was limited. There were some items which were not really up to the mark. Like the coconut chutney..... seemed to be diluted with water to account for the number of guests. Overall not value for money.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Our group of 7 stayed in 3 rooms
Each of us found the staff of the hotel to be functioning above average all the time! It was a great service. The facility was well maintained and attractive. We had no complaints about the food. The staff were responsive and presented a customer first attitude and did not balk at special requests or said they couldn't be done. They just responded as best they could to even unique circumstances. Only downside was they did not have non-smoking rooms nor did they exclude smoking from the restaurant area.

4/10 Poor

Amey

Disliked: Cleanliness, property conditions & facilities, room comfort
Average Hotel. Staff is cooperative
Highly ok Hotel compared to price Charged. 100 times better quality of rooms available in better chains of hotels. Thanks To Mr. Salim who changed our room and made our stay comfortable.

4/10 Poor

Atul

Disliked: Property conditions & facilities, room comfort
Not worth the
IMO this hotel is not the worth the room rate they charge which is quite high. This is much smaller property with very few parking spots. I am not sure why location is stated as advantage because it is not on the main road but in a street - almost 1 KM from the main road.

8/10 Good

Pushkar, Pune

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Getaway at Citrus ! ! !
The hotel is located in a quite place so it is great for relaxation. It is a good place for a weekend getaway from the hustle and bustle of city life. The food is good. The rooms are not extravagant, but they are quite comfortable.

10/10 Excellent

Ajay, Mumbai

Liked: Staff & service, property conditions & facilities, room comfort
Overall a nice experience
It was very comfortable and a pleasant stay, only suggestion is that the hotel should start accepting amex cards

6/10 Okay

KIRAN KUMAR, ANANTHAPURAMU, ANDHRA PRADESH.

Liked: Cleanliness
HIGHER END BUDGET HOTEL
To some-up in short- less value for the money,very compact rooms,neighborhood sounds,are the minus points and the only plus points are customer friendly staff and restaurant with good ambiance.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Had a short stay, pleasent ambience,quality of service is OK