Empire Hotels & Resorts

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empire Hotels & Resorts

Aerial view
Exterior
Exterior
Front of property
Rollaway beds, wired internet

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
Lot 174, Pulau Perhentian Besar, Teluk Dalam, Pulau Perhentian Besar, 22200
  • Tuna Bay
    1 min walk
  • PIR Beach
    1 min walk
  • B'First Cafe, Pulau Perhentian
    1 min walk
  • Redang Island (RDN)
    67 min drive

Room options

Deluxe Room, 2 Queen Beds, Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Shared Dormitory, Mixed Dorm (1 Bed in 4 Beds Room)

  • Sleeps 1
  • 1 Twin Bed

Deluxe Room, 2 Queen Beds, Garden View

  • Sleeps 4
  • 2 Queen Beds

Superior Room, Shared Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Shared Dormitory, Mixed Dorm (1 Bed in 8 Beds Room)

  • Sleeps 1
  • 1 Twin Bed

Superior Room (With Private Bathroom)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds

Similar properties

About this property

Empire Hotels & Resorts

Pulau Perhentian Besar hostel with restaurant
Along with a restaurant, this smoke-free hostel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, barbecue grills, and a picnic area are onsite. Limited housekeeping is available.
Empire Hotels & Resorts offers 21 air-conditioned accommodations with complimentary toiletries. This Pulau Perhentian Besar hostel provides wired Internet access for a surcharge. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hostel offers a restaurant. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available on request) is offered to guests. This Pulau Perhentian Besar hostel also offers barbecue grills, tour/ticket assistance, and a picnic area.

Empire Hotels & Resorts is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Empire Hotels & Resorts has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Wired internet (MYR 25 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 6:00 PM on request

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: MYR 28 for adults and MYR 14 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • No elevator

More

  • 1 floor
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 5:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 28 for adults and MYR 14 for children
  • Fee for in-room wired internet: MYR 25 per night (rates may vary)
  • Airport shuttle fee: MYR 180 per vehicle (roundtrip)
  • Airport shuttle fee per child: MYR 90 (roundtrip), (from 3 to 11 years old)
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Eco Marine Perhentian Island Resort Hostel
Eco Marine Perhentian Island Pulau Perhentian Besar
Eco Marine Perhentian Hostel
Eco Marine Perhentian Island Resort Hostel
Eco Marine Perhentian Island Resort - Hostel Hotel
Eco Marine Perhentian Island Resort Hostel
Empire Hotels & Resorts Pulau Perhentian Besar
Empire Hotels & Resorts Hostel/Backpacker accommodation

Empire Hotels & Resorts Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 73 reviews" "
Rating 8 - Good. 17 out of 73 reviews" "
Rating 6 - Okay. 18 out of 73 reviews" "
Rating 4 - Poor. 11 out of 73 reviews" "
Rating 2 - Terrible. 17 out of 73 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanni

Stayed 5 nights in Aug 2023

10/10 Excellent

Alexandre

Liked: Property conditions & facilities
Guesthouse familiale. Acceuil chaleureux, nourriture excellente. Je recommande cet endroit avant tout à celles et ceux qui recherchent un endroit convivial, dans environnement calme et reposant. Ma chambre était simple, mais me convenait pour les quelques jours passés sur place.
Stayed 3 nights in Jun 2023

2/10 Terrible

Rodolfo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It had a lot of bad reviews in here but I thought it could not be so bad, but unfortunately it was. The bathroom conditions were horrible and there were many insects such as spiders in the room. The whole property seems to not have been taken care for years. Also when you get to the place the real name of the hotel is Empire which sounds a bit suspicious to have a different name from the listing here. I certainly would recommend any other place in the island.
Stayed 2 nights in Aug 2022

8/10 Good

mohd khairul azmi

Traveled with family
Liked: Cleanliness
overall is a nice stay.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst !!!
Never again book, waste money . terrible !!!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Loved the location and the beach. Very disappointed with level of cleanliness. Some of the rooms we had (had 4 in total) had no toilet paper another had no rubbish bin in and was scattered wity rubbish on bathroom floor under the sink. Another had no towels.
Stayed 2 nights in Aug 2019

8/10 Good

Radek

Liked: Cleanliness, staff & service, room comfort
August 2019 in the last minute
Nice location at the end of the beach. One of the best sites there. This part of beach is without boat traffic and with basic snorkeling possibilities. Rooms/cottages are well maintained, clean, most of them really large. Everything works (a/c, fan, hot water). Unfortunately the "garden" area is quite full of mess. Some better care would help. It doesn't look like 'luxurious resort' but it is not as bad choice as some reviews say.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Location good.. Need to inprove on the food and toilet cleanness
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Staff & service, amenities
berkenaan dengan bbq set, makanan sejuk, nasi keras, bbq set sepatutnya at least panas, tapi semua sejuk, keras. one more i order bbq untuk 5dewasa 2kanak2, yang sampai hanya untuk 5 dewasa sahaja. pihak hotel tak nak refund my money back and replace balik untuk masak tapi i denied. and i setuju replace untuk breakfast keesokkkanya. esoknya, person incharge sakit, yang replacement tak tahu menahu pasal replacement untuk breakfast and keep waiting for response. bad service
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice people.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

This property is in a prime location on a quiet beach on Besar Island. The staff are friendly. I stayed in a dorm which is very basic. Has AC and fan, towel was provided. The shower and toilets are outdoors so there will be bugs, naturally. There are frogs in the toilet stalls so be aware if you are afraid of frogs. No hot water but not really needed in that weather. It was very peaceful there as there weren’t too many guests. It’s the lowest rate I could find, which provided the basics needed during my stay at Perhentian Island.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice place. Specially thd manger, Steve was very friendly and attentive.
Stayed 1 night in Dec 2018

10/10 Excellent

Suriya

Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
.friendly staff ..beautiful view and private beach. My opinion u have to upgrade d maintenance because u have a very strategic location. Hope can make the changes because u can attract more customer
Stayed 2 nights in Aug 2018

6/10 Okay

Nina

Liked: Staff & service
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service
Just okay
The surrounding area was a total mess. The room is ok. The staffs are nice. Cant complain much as it is the cheapest place in the area.
Stayed 2 nights in Aug 2018

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Mixed review
Not as clean as we’d have liked and definitely in need of an update, but amazing staff and location. Ok for a night or two
Stayed 1 night in Aug 2018

2/10 Terrible

Patrik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

2/10 Terrible

Ella, Kuala Lumpur

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Beatrice, Kuala Lumpur, Malaysia

Liked: Staff & service, room comfort
Affordable stay. Nice beach.
Friendly and helpful staff. Affordable comfy stay.
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I had read the bad reviews, but I consider myself a seasoned traveller SEAsia-wise, and a backpacker with pretty low standards. This place still managed to shock me. There is just no excuse for the moldy mattresses in the dorms, the years-old dust collecting around the walls. It's just plain dirty. Maybe the non-dorm rooms are nicer?? The owners were very nice, but I don't understand how they can let their rooms get so filthy. Sorry. If you're a backpacker, watch out here.
Stayed 1 night in Jun 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bad management, no facilities. People are not polite, they don’t have anything there. It’s a complete fake place. I was the only person who was staying there with my family! Management charged 10 ringgit every day as a tax! Expedia didn’t mention about that. I moved to the new place- they didn’t ask for this tax. This place seriously considers how to treat the traveller and how to manage the people and their convenience. I paid quite a bit of money:) ~650 AUD for 8 nights!!! I didn’t get any refunds. Expedia is saying - eco Marine is not refunding the money. Eco marine is saying Expedia is taking all the money. You guys stop blaming each other. It’s a trap to stay this place through Expedia. Expedia shouldn’t recommend to stay anyone there. Even they put a 4/5 recommendation through Expedia in front of their reception! I didn't want to ruin my holidays...so I decided to move somewhere else. Book at Florabay, Semudra...they are nice and cheap. Good friendly staff. Eat at Ocean beach boyz...
Stayed 8 nights in May 2018