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Hotel Volcano

3.5 star property

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Photo gallery for Hotel Volcano

Front of property
Lobby sitting area
Superior Triple Room, Ocean View | View from room
Superior Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, memory foam beds, in-room safe
Sundeck

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Ave. Antonio Gil y Flamencos, Puerto Villamil, Isabela
  • Puerto Villamil Beach
    ‪3 min walk‬
  • El Embarcadero Pier
    ‪4 min drive‬
  • Concha de Perla Nature Park
    ‪8 min drive‬
  • José de Villamil Airport (IBB)
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Twin Room

  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Premium bedding, down comforters, memory foam beds, in-room safe

Superior Room, 2 Double Beds, Ocean View

  • 236 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Triple Room, Ocean View

Superior Triple Room, Ocean View | Premium bedding, down comforters, memory foam beds, in-room safe

Superior Triple Room, Ocean View

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Double Room

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Premium bedding, down comforters, memory foam beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Triple Room Superior With Sea View

Premium bedding, down comforters, memory foam beds, in-room safe

Triple Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

Premium bedding, down comforters, memory foam beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Superior

Premium bedding, down comforters, memory foam beds, in-room safe

Double Room Superior

  • Sleeps 2
  • 2 Queen Bed(s)

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About this property

Hotel Volcano

3.5-star Puerto Villamil hotel steps from Galápagos National Park
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and laundry facilities. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, tour/ticket assistance, a communal living room, and a front-desk safe are onsite.
Hotel Volcano offers 10 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Memory foam beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area.

Hotel Volcano is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 9 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Communal living room
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Volcano Puerto Villamil
Volcano Puerto Villamil
Hotel Volcano Hotel
Hotel Volcano Puerto Villamil
Hotel Volcano Hotel Puerto Villamil

Hotel Volcano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 55 reviews
Rating 8 - Good. 10 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very peaceful

We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room
Stayed 2 nights in Jan 2025

10/10 Excellent

Marek

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Within Steps of Beach

Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.
Stayed 2 nights in Jul 2024

10/10 Excellent

grace, Quito

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 5 nights in Mar 2024

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the beach

Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didn’t feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jeremy

Stayed 3 nights in Jan 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was cloae to everything. They do a good job of keeping everything very clean. It was a good deal and nice to have the pool to relax by.
Stayed 3 nights in Sep 2023

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and relax. Everything was close by and walkable. Clean room and great breakfast.

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay but a hiccup

Great stay and friendly staff however I did have one hiccup. I got the correct charge on my credit card for three nights, but also have an extra $60 charge that I don’t.understand where it came from. Tried contacting them via email and have not heard back.
Stayed 3 nights in Jul 2022

10/10 Excellent

kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel with wonderful beach view

This is a very nice hotel which is conveniently located to restaurants and shops as while as the beach. The air conditioning was a plus for very hot days, but the windows and beach views were wonderful. The staff was very helpful and friendly. We would highly recommend this hotel and would definitely return.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist, Elizabeth, was amazing. They offered cool towels & juice upon arrival. Room was very clean, quiet, good a/c. Free breakfast included everyday, they even packed a to-go breakfast on our last day as we left before breakfast started. Good location within walking distance to everything.
Stayed 3 nights in Feb 2020

6/10 Okay

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities

Goods and bads

Wonderful, warm welcome by Sofia, who gave us good tips and helped with some special requests. Less impressed by the boy at reception the day after, who scolded us for using their cold towels to freshen up. Room well appointed but noisy from the cooling units outside our window. Overall was expecting more for the price paid (90$)
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a nice stay

We want to give Alex at the front desk a thumbs up!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible, and the reception and kitchen staff were so helpful and friendly and polite. The rooms are as lovely as they look in the management pictures. And the location is good too!!
Stayed 2 nights in Nov 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

This hotel was the best hotel I stayed at on my whole trip. Everything was great except no wifi on my floor. When I arrived, I was told there was only wifi on the first and second floor. My room was on the third floor. The wifi in the hotel is really bad although after talking to others, wifi is just bad on the islands. The staff were very friendly and the view from my room was great (pic below). The breakfast was good and the staff was concerned that I would miss breakfast on my last day so they packed a breakfast for me to go and had it waiting for me when I left at 5 AM. The location was great too.
Stayed 2 nights in Oct 2019

10/10 Excellent

AC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Breakfast was perfect. Place is very new and clean.
Stayed 2 nights in Jul 2019

8/10 Good

Natalia, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice spacious and clean rooms. Simple, but have everything you need on the Island. The stuff was very helpful and friendly.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel close to the beach. The friendliness and helpfulness of the manager and all the staff at reception was brilliant Would thoroughly reccomend!
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
It was extremely close to the beach, which was excellent for convenience, and the staff was quite helpful. However, it was not as clean or high quality as other hotels in the Galapagos.
Stayed 1 night in Mar 2019

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel on Isabela Island, at the opposite end of town from the airport so close to beach and walks. Great staff, all friendly and helpful. Good breakfast.
Stayed 3 nights in Jan 2019

10/10 Excellent

Josse, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, sublime breakfast, incredibly helpful staff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Service Plus

Stayed 1 night in Jan 2019

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful!

Hotel Volcano is a beautiful property in Isabela. The hotel is located just outside of the main road, with a beach about 1/16 mile away. The staff is lovely, especially the kitchen staff. Very friendly and service oriented. The rooms are bright and airy. I would love to go back.
Stayed 5 nights in Sep 2018