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The Westin Resort & Spa Puerto Vallarta

4.0 star property

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Photo gallery for The Westin Resort & Spa Puerto Vallarta

2 outdoor pools, pool umbrellas
Exterior
View from property
Minibar, in-room safe, desk, laptop workspace
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub

Explore the area

Map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354
  • International Convention Center
    ‪15 min walk‬
  • Cruise Ship Terminal
    ‪5 min drive‬
  • La Isla
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Suite Partial Ocean View King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View King

  • 581 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Double Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

Signature Suite, 2 Double Beds, Ocean View

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double

Minibar, in-room safe, desk, laptop workspace

Junior Suite Partial Ocean View Double

  • 581 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

Minibar, in-room safe, desk, laptop workspace

Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View, High Floor, King

Minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View, High Floor, King

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View, High Floor Double

Minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View, High Floor Double

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

2 outdoor pools, pool umbrellas

Junior Suite Ocean View King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

2 outdoor pools, pool umbrellas

Junior Suite Ocean View Double

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room | Minibar, in-room safe, desk, laptop workspace

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

  • 1097 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room | Minibar, in-room safe, desk, laptop workspace

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level, Junior Suite, Ocean View, High Floor, King

Minibar, in-room safe, desk, laptop workspace

Signature Level, Junior Suite, Ocean View, High Floor, King

  • Sleeps 2
  • 1 King Bed

View all photos for Heavenly Panoramic Suite, Ocean View, High Floor, King

Heavenly Panoramic Suite, Ocean View, High Floor, King | Minibar, in-room safe, desk, laptop workspace

Heavenly Panoramic Suite, Ocean View, High Floor, King

  • 732 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King | Minibar, in-room safe, desk, laptop workspace

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

  • 732 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Minibar, in-room safe, desk, laptop workspace

Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

Minibar, in-room safe, desk, laptop workspace

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • 581 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

Minibar, in-room safe, desk, laptop workspace

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace | Living room | 32-inch LCD TV with satellite channels, TV

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

  • 2906 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Property amenity

Marriott Puerto Vallarta Resort & Spa

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, (1003)
The price is $266
per night
$349 total
includes taxes & fees
May 8 - May 9
Marriott Puerto Vallarta Resort & Spa

About this property

The Westin Resort & Spa Puerto Vallarta

4-star resort in Marina Vallarta
Catch some rays on The Westin Resort & Spa Puerto Vallarta's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At The Westin Resort & Spa Puerto Vallarta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts resort also offers a children's pool, outdoor tennis courts, and a hot tub. Complimentary self parking is available on site, along with a car charging station.

The Westin Resort & Spa Puerto Vallarta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
El Palmar - This restaurant specializes in international cuisine.
Arrecifes - Onsite theme restaurant.
La Cascada Lobby Lounge - Onsite lobby lounge.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arrecifes
  • El Palmar
  • La Cascada Lobby Lounge

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,899 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 24 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 11 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1004 reviews
Rating 8 - Good. 250 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Courtney

Stayed 6 nights in Jan 2025

8/10 Good

Mathew

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel.

The maid used a very, very wet mop and mop.The marble floors and made them like an ice rink, which I slept on. There's wall and ceiling damage throughout the hotel that the repairs were not matched.And it looks like a dump. The waiters will bump into you rather than let you go by. They charge me each day for an extra resort fee.When I had already paid on hotels.com
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dumpo. You won't be happy with this hotel.

The maid mopped the floor with a very wet mop, evidently, the floor is marble, and I slipped; unnecessary hazard. I'm talking a lot of water. I can't believe any maid would do that. They put an extra resort charge on for each day. Even though I paid via hotels dot com. The waiters would bump into you regularly.Because they thought there access was more important than the guests. The hotel was run down; when they fixed wall and ceiling holes they didn't match them anywhere. Sloppy work. Buffet food was okay, but the restaurants were terrible.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
just Perfect , have stayed 10 times over 12 years
Stayed 7 nights in Jan 2025

10/10 Excellent

Devoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay in Puerto Vallarta

Very nice hotel for couples or families. Staff is very courteous snd welcoming. Reccently updated rooms. Beautiful pool area. Several restaurants and bars to choose from. Easy walk to the marina area where there are lots of restaurants and shops.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasmin

Stayed 5 nights in Jan 2025

6/10 Okay

Esther

Liked: Cleanliness, staff & service
need some upgraded the room. the room looks old and smelly. The pool and the beach look amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Jenny

Stayed 13 nights in Dec 2024

10/10 Excellent

Dilip, Cupertino

Stayed 6 nights in Dec 2024

4/10 Poor

Andrew, San Diego

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old property and it I showing its age. Boarded up store fronts in the main lobby. The resort is also split in half, with one side being residences and the other hotel. Beach is small, water murky from nearby marina and cruise port. 3 stars at best, not typical Westin quality.
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 8 nights in Dec 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel on the beach. Pool is nice and food was delicious. Only complaint was the loud cycling class that took place at 7 am. Not exactly the peaceful way you want to wake up on the ocean with.
Stayed 1 night in Dec 2024

10/10 Excellent

Haig

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful area and fantastic weather.
Stayed 5 nights in Dec 2024

6/10 Okay

Kamal

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Unresponsive to guests requests

Our stay (party of 4) was average at the property. For some reason, it appeared the hotel had a low occupancy, maybe due to ongoing construction. We learned the hotel was opened 2 days before our arrival (Dec 19, 2024). The beds in the room were double beds, which were unsuitable for two adults. None of us slept well at night. We requested the front desk to change our room, and irrespective of low occupancy; they were unwilling to accommodate our request without a significant charge. The pools had a lot of bugs and leaves, and we didn't see anyone cleaning the pools except for the first 2 days of our stay. The food options were minimal at the hotel, with only two restaurants working at this time. Also, the stairs were dirty, even though they were meant for evacuation purposes. It appears that regulations are not imposed very well in Mexico. The fitness rooms were so out of the way that it was almost demotivating to use them. The mats were dirty, and the rooms were not kept comfortable with proper air conditioning.
stairs had debris
Ceiling falling off
Stayed 6 nights in Dec 2024

8/10 Good

Jee Nee, Morgan Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room is big…comfortable for 4.
Stayed 6 nights in Dec 2024

4/10 Poor

Abhishek

Stayed 4 nights in Dec 2024

4/10 Poor

Rodolfo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

muchas fallas de ejecución

Me cobraron la reserva por anticipado sin avisar, el ac no funcionaba, me picaron insectos en la cama, de inundaba el cubo de la regadera, quisieron cobrarme los desayunos ya incluidos, todo lo resolvieron, pero uno no viaja para enfrentar este tipo de contratiempos
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Roxana Mercedes

it was alright
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel, San Mateo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel and location, amazing staff and service which is one of the main reason I go back there.
Stayed 7 nights in Sep 2024

10/10 Excellent

Hector

Stayed 3 nights in Aug 2024

8/10 Good

ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most comfortable bed I’ve ever slept in! It’s the heavenly bed! The staff is friendly. The pool was amazing!!
Stayed 2 nights in Jul 2024