The Westin Resort & Spa Puerto Vallarta

5.0 star property

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Photo gallery for The Westin Resort & Spa Puerto Vallarta

2 outdoor pools, pool umbrellas
Lobby
Lobby lounge
Minibar, in-room safe, desk, laptop workspace
Sauna, steam room, body treatments, aromatherapy, hot stone massages

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354
  • International Convention Center
    ‪15 min walk‬
  • Cruise Ship Terminal
    ‪5 min drive‬
  • La Isla
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

Junior Suite Partial Ocean View King

  • Partial sea view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds

Junior Suite Partial Ocean View Double

  • Partial sea view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

Signature Level, Heavenly Pool Panoramic Suite, Ocean View, High Floor, Outdoor Plunge Pool, King

  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View, High Floor, King

  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Ocean View, High Floor Double

  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean View King

  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite Ocean View Double

  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

Wholesome 2-Bedroom Family Suite, Pool View, Kitchenette, 2 King Rooms, 2 Bathtubs, Laundry Room

  • 1097 sq ft
  • Sleeps 6
  • 2 Double Beds

Wholesome Family Studio, Pool View, Kitchenette, King, Laundry Room

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Level, Junior Suite, Ocean View, High Floor, King

  • Sleeps 2
  • 1 King Bed

Heavenly Panoramic Suite, Ocean View, High Floor, King

  • Ocean view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

Heavenly Penthouse Suite, 1-Bedroom, Bi-Level, Outdoor Plunge Pool, King

  • Ocean view
  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

Heavenly Pool Panoramic Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • Ocean view
  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, King

  • Ocean view
  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Sky Pool Junior Suite, Oceanview, High Floor, Outdoor Plunge Pool, Double

  • Ocean view
  • 581 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Presidential Suite, Ocean View, High Floor, Outdoor Plunge Pool, Panoramic Terrace

  • Ocean view
  • 2906 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

The Westin Resort & Spa Puerto Vallarta

5-star resort in Marina Vallarta
Catch some rays on The Westin Resort & Spa Puerto Vallarta's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. At The Westin Resort & Spa Puerto Vallarta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Beaux Arts resort also offers a children's pool, outdoor tennis courts, and a hot tub. Complimentary self parking is available on site, along with a car charging station.

The Westin Resort & Spa Puerto Vallarta is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
El Palmar - This restaurant specializes in international cuisine.
Arrecifes - Onsite theme restaurant.
La Cascada Lobby Lounge - Onsite lobby lounge.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arrecifes
  • El Palmar
  • La Cascada Lobby Lounge

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16,899 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On a private beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Elevator (84 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Pool hoist on site
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 24 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 11 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1008 reviews
Rating 8 - Good. 248 out of 1008 reviews
Rating 6 - Okay. 88 out of 1008 reviews
Rating 4 - Poor. 58 out of 1008 reviews
Rating 2 - Terrible. 27 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Robert, lynnwood

Was ok...kinda slow service
Stayed 9 nights in Feb 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice over all I enjoyed the stay the pools are neat. Staff is amazing and go above and beyond.
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is soo friendly and the area is safe.
Stayed 6 nights in Feb 2025

4/10 Poor

Verified traveler

Stayed 3 nights in Feb 2025

10/10 Excellent

Mathew

Stayed 1 night in Jan 2025

8/10 Good

Juan Alfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 6 nights in Feb 2025

6/10 Okay

Dietmar

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I chose to stay at Westin again due to its location close to the Marina and close to the airport. The airport proximity simply gets you more time to stay and the Marina offers lots of opportunities for dining and services. I wasn't overly thrilled with the Westin the last time around. This time it was worse. I should say there were no issues with staff. They were friendly as always. But it was disappointing that this time no yoga activities were available (which I had looked forward to). The condition of the carpet in the yoga room and throughout the fitness area leave much to be desired. The grips on the pull up stand are in poor shape and left black residue when gripping them. Nothing is open on the main lobby floor as everything was being remodeled. There is also simple nothing resembling any kind of evening activities that includes music. Westin's focus is on calm and relaxing. I respect that but if I had known it is that dead I would have booked elsewhere. Room service was good. No complaints. The usual maintenance and construction stuff like the the floor in the shower is higher in the center leading to pooling of the water. But that's fairly common in any hotel in Mexico so I just take in in stride. I only at breakfast once at the Westin. It still was exactly the same dishes offered two years ago. Compared to other places I stayed, the breakfast offerings are pretty disappointing. Clearly, didn't take any of the feedback provided two years ago.
Stayed 6 nights in Feb 2025

4/10 Poor

Patrick

Disliked: Staff & service, property conditions & facilities, room comfort

Not up to Westin Standards

This hotel just isn't up to Westin standards. For the price I expected more. Mediocre service, very few amenities, and an old Hotel
Stayed 2 nights in Feb 2025

4/10 Poor

Joyce

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff but room was very poorly light with a bad smell to it. I do not think worth the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice setting with mature palm trees and nice beach access.
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated although my room was renovated I think it was good value for the price I paid compared to other hotel prices in the area
Stayed 7 nights in Jan 2025

10/10 Excellent

J Guadalupe

Stayed 1 night in Feb 2025

10/10 Excellent

Mathew

Stayed 3 nights in Jan 2025

6/10 Okay

Nadene, Shuniah

Traveled with partner
Liked: Staff & service
The first room they put us in, had not been properly cleaned. The rooms are OK but generally speaking the hotel is very tired. The pool and grounds and beach area are quite lovely though. But we found crumbling infrastructure, planters that are empty and garbage and debris them. Definitely not the Westin level we have come to expect still at the price of high end Westin. The spa is lovely though and the grounds are quite nice. We found the staff very friendly. The food was good and I really liked the area that the hotel is located. It is much quieter than the Malecon and Romantic zone but still many bar restaurants in the Marina a 5 minute walk away.
Stayed 7 nights in Jan 2025

8/10 Good

Raul Ricky Morales

Traveled with partner
Liked: Cleanliness, staff & service
Property was clean, as was the pool and gym. They are in the process of adding several shops and restaurants that are not open yet, so dining options are limited to the two main restaurants and poolside bars. From what we could see, they will be opening an ice cream shop, burger joint, and a few other shops. walking distance to the marina. Easy access to private beach.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Marina area
Stayed 4 nights in Jan 2025

6/10 Okay

Nicole

Traveled with partner
Rooms could use an update. Not the best service around the pool area. Dining options were ok, not great food.
Stayed 7 nights in Jan 2025

8/10 Good

Kim

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Anna Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Seafood was fresh and delicious. Beach service was top notch!
Stayed 1 night in Jan 2025

8/10 Good

Nina

Traveled with partner, Traveled with family
We always stay at the Westin when we come to PV. We have been happy with the hotel but this time the cleanliness and overall service weren’t as good. The Westin was under construction and possibly this is the reason for the declining quality of service. We didn’t have any soap, body wash or shampoo in the room when we arrived, we also only had 2 towels, so we had to ask housekeeping for essentials. Next, when housekeeping refreshed the room, they didn’t replenish the towels or toilet paper, so again, we had to flag them down to get those items. We still had a great time though. The pool was fantastic and the food at the hotel, as well as at the Marina was great. We truly hope after the construction, the Westin is back to the high quality place it used to be.
Stayed 4 nights in Jan 2025

6/10 Okay

Courtney

Stayed 6 nights in Jan 2025

8/10 Good

Mathew

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel.

The maid used a very, very wet mop and mop.The marble floors and made them like an ice rink, which I slept on. There's wall and ceiling damage throughout the hotel that the repairs were not matched.And it looks like a dump. The waiters will bump into you rather than let you go by. They charge me each day for an extra resort fee.When I had already paid on hotels.com
Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dumpo. You won't be happy with this hotel.

The maid mopped the floor with a very wet mop, evidently, the floor is marble, and I slipped; unnecessary hazard. I'm talking a lot of water. I can't believe any maid would do that. They put an extra resort charge on for each day. Even though I paid via hotels dot com. The waiters would bump into you regularly.Because they thought there access was more important than the guests. The hotel was run down; when they fixed wall and ceiling holes they didn't match them anywhere. Sloppy work. Buffet food was okay, but the restaurants were terrible.
Stayed 1 night in Jan 2025