Sheraton Buganvilias Resort & Convention Center

4.5 star property

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2 outdoor pools, pool umbrellas, sun loungers
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
4 bars/lounges, swim-up bar, poolside bar
Meeting facility
On the beach, sun loungers, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed, Terrace, Garden View

  • Ocean view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • Ocean view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Signature Room, 1 King Bed

  • Bay view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Double Beds

  • Bay view
  • 430 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Buganvilias Resort & Convention Center

4.5-star Puerto Vallarta resort, connected to a shopping center in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sheraton Buganvilias Resort & Convention Center you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with wireless Internet access (surcharge). This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Sheraton Buganvilias Resort & Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1004 reviews
Rating 8 - Good. 265 out of 1004 reviews
Rating 6 - Okay. 112 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 60 out of 1004 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Antonietta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the proximity to downtown, while able to enjoy the beach. However, the rooms have thin walls. Very noisy neighbors and all sounds from their room and others in the hallway were heard very clearly and loudly in our room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room was spectacular!!!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and clean. Bathrooms are a bit slippery. Be careful. Only drawback was we Depended on taxis a lot to get downtown to malecon and other zones along Vallarta. Nice visit though! I would return !
Stayed 4 nights in Jan 2025

10/10 Excellent

GAIL, Calgary

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, family friendly, good food and drinks! Thank you!
Stayed 7 nights in Dec 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole, Gardnerville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros : Close to the airport and within walking distance of Puerto Vallarta Malecon. Pools are HEATED - NICE ! Grounds were beautiful and well taken care of, Entertainment / Activities people seemed cool. The Bed was super comfy. Oliver at the Breakfast buffet AMAZING BUT Cons : no other connections with any other employees. Service everywhere super slow ( between the pool , bars and restaurants and it was DEAD, so WTH !!! ) Hot tub was basically no hotter then the pool and SO shallow. This time of year, maybe just the trip we experienced was an older, mellow crowd ( first time ever in Mexico we didn't make a connection with any employees or guests at a resort ) My husband enjoyed some of the food, I did not. Only breakfast option was buffet just FYI. It's just my opinion, I looked over all the reviews before choosing this place too. I just know I wouldn't come back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Kathleen Maria Elizabeth

Stayed 5 nights in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts and facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy, West Linn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property may be clode to 50 years old now but it's very well maintained and taken care of. The staff is great, the grounds are well kept, pools are nice, bartenders are fantastic and it's close enough to walk to the Malecon.
Stayed 9 nights in Jan 2025

10/10 Excellent

Jo

Stayed 1 night in Jan 2025

8/10 Good

Paul, West Linn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A very large hotel with a nice pool. May places to eat in the hotel but not very close to other restaurants. A 10 block walk to those.
Stayed 5 nights in Jan 2025

8/10 Good

Arvind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of proper introduction of the facilities. Lack of sharing daily programs in the reception area. Menu in ALL specialty restaurants had majority of *** stars that meant we had to pay extra. Not sure what ALL INCLUSIVE means. On all travel sites SHERATON should clearly state for specialty meals you will have to pay lots extra. Majority of your clients who traveled to your resort ALL had similar reasons for NOT coming back or will share with friends and families the lack of true perspective of meal charges. Beautiful location, your dinning staff were great but also felt guilty telling customers that will be extra...
Stayed 14 nights in Dec 2024

10/10 Excellent

Rachel, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, but well maintained. Great location near downtown and Malecon. Rooms, restaurants and bars are good with friendly, efficient staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We travelled with my sister and her spouse. We had an amazing trip. The hotel is very nice and has some great beach huts to relax. Good location - walkable to malecon and quick taxi/uber to marinas. Love Mexico! We will be back for sure.
Stayed 4 nights in Jan 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was fine. It had a number of inoperative elevator buttons and the tv in our room had a dark side to it where it was hard to see the picture. The good part of the hotel were its staff. They were all very friendly and very helpful. The Spa was great! Food was very good and the weather was great!
Stayed 4 nights in Jan 2025

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 7 nights in Dec 2024

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Mahshid

Liked: Cleanliness, staff & service, property conditions & facilities
It was good time for me and my family and staff was polite and friendly. Food was good and everyone liked it
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024