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Sheraton Buganvilias Resort & Convention Center

4.5 star property

Choose dates to view prices

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, sun loungers
4 bars/lounges, swim-up bar, poolside bar
On the beach, sun loungers, beach umbrellas, beach towels
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Playa de los Muertos
    ‪4 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, Select Comfort beds, minibar

Signature Room, 1 King Bed

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Ocean View

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, minibar

Signature Room, 2 Double Beds

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor | 1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

1 bedroom, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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Meeting facility

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  • Pool
  • Hot Tub
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4.3 out of 5, Excellent, (1002)
$335 nightly
The price is $335 total
includes taxes & fees
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About this property

Sheraton Buganvilias Resort & Convention Center

4.5-star Puerto Vallarta resort, connected to a shopping center in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sheraton Buganvilias Resort & Convention Center you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with wireless Internet access (surcharge). This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Sheraton Buganvilias Resort & Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene Fern

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third time there. We LOVE this place for the cleanliness, the FRIENDLY staff and the grounds are beautiful!!!!! The food is amazing!!!!! Also within walking distance to the Malacon. We will continue to come back and have told our friends also.i
Stayed 14 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Mar 2025

8/10 Good

Sukhjinder Singh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk few people rude. Food servers very humble. Ricardo ,belen and miguel very nice and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfortable, property well maintained. Resort was mostly an older crowd or young families.
Stayed 7 nights in Mar 2025

4/10 Poor

Craig

Traveled with partner
Liked: Cleanliness, staff & service
Stayed there due to an lsat minute flight cancellation. Paid through the nose. Had a quick substandard pizza in their restaurant and went to bed to be woken every 2 hours with noise from staff in the hall or from the adjoining room. Pretty disappointing for the price and hotel level. Wouldn’t recommend or return.
Stayed 1 night in Mar 2025

10/10 Excellent

debbie

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent! Staff is awesome! Beach is too rocky and not good for swimming but that's not the resorts fault. Fortunately the swimming pools make up for it. Two heated pools, one hidden whirlpool that is warmer. At times during the day it can be noisy, room doors slam very easily. The sound of carts moving around can be heard at all hours but not frequently, it's a big operation there so it's a necessity. Overall it was amazing and would love to come back.
Stayed 9 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about our stay from the room to the food, service and activities available. Special mention to Marianna, Jimena and Ivan who were amazing at keeping guests entertained with countless activities from exercise classes to daily alcohol tastings! Great job guys.
Stayed 9 nights in Mar 2025

8/10 Good

Mami

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, a bit old. We didnt stay in all inclusive plan so drink was expensive. I wish there are more entertainment. Overall its good , great for family.
Stayed 5 nights in Mar 2025

8/10 Good

Terence, north vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and a twenty minute walk to the Malecon.
Stayed 10 nights in Feb 2025

10/10 Excellent

Scot Andrew, CALGARY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been going there for 20 years and the property never disappoints. For a property like this to be kept in top condition, inside and out, if not improved every year, is a major and reliable feature. No small task. We stayed in the hotel portion this trip and the only, yet not insignificant issue, would be that the beds and pillows were less than comfortable.
Stayed 14 nights in Feb 2025

8/10 Good

Yim Ming

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we satisfied to stay at Sheraton in Puerto Vallarta, Mexico
Stayed 6 nights in Mar 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful property. The property was well kept and very clean. We will be back.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Shiela Anna

Liked: Cleanliness, staff & service, property conditions & facilities
no adult only pool anymore. Too much pressure to buy into the vacation club upon arrival. Staff did not want to take no for an answer. Excellent room service and daily maid service. Sunday brunch was very nice.
Stayed 21 nights in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all!
Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Staff were amazing. Close to Malacon and zone romantica. Would return in a heartbeat!!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth Phyllis

Stayed 7 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Sheraton many times because of the great service, lovely grounds, lobby, beach, and location. Easy to walk to Malecón, grocery store, pharmacy and countless restaurants. Added bonus- beds are heavenly! So comfortable; this may be a recent update. The walk to the Malecon is short and safe, but you do walk past some unsightly “scenery”. Pool area is pristine and perfectly situated for whale watching, gorgeous sunsets. We’ll definitely return.
Stayed 1 night in Feb 2025

10/10 Excellent

Bianca

Stayed 5 nights in Feb 2025

6/10 Okay

Candace

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First time staying here vs. a more budget hotel (Canto/Krystal/Pelicanos Grand/Friendly). The cost worked out to $200 more a night and we were in the cheapest tier room (garden view ground floor). While a decent stay, we expected better for that kind of cost difference. Front desk was very nice (unlike cheaper resorts) and concierge was super helpful!! Hats off to concierge. Service at the poor bar was great. Service poolside and lobby bar was non-existent though. There were pool servers but only a few and they could only look after a few tables out of hundreds. We are great tippers but they never got the chance to find out. Same with the lobby bar. In 10 days we got asked if we would like a drink once and it was after one of us already went up. One afternoon, we even had to walk to the lobby bar and wait in line to get a drink to bring back while sitting at the pizzeria. You cannot just get a snack in the afternoon. After 2pm, when the snack bar closes, you can only be served by a pool lounger and there is no loungers or any service at the them anyways. Weird to make it so difficult to get a snack at an AI. We saved a lot of money on tips! Food was okay but buffet warmers did not work. Some a la carte food was abysmal. Some was great (Gaviotas). Beds were good. You get a terrace on the low floors otherwise no balcony so we were happy with that and no view. Nothing online re: restaurant times, offerings, is accurate so have your expectations lowered.
Stayed 10 nights in Feb 2025

10/10 Excellent

Michael B

Stayed 3 nights in Feb 2025

6/10 Okay

Eduardo

Liked: Cleanliness
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark

Stayed 11 nights in Feb 2025