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Sheraton Buganvilias Resort & Convention Center

4.5 star property

Choose dates to view prices

Photo gallery for Sheraton Buganvilias Resort & Convention Center

2 outdoor pools, pool umbrellas, sun loungers
4 bars/lounges, swim-up bar, poolside bar
On the beach, sun loungers, beach umbrellas, beach towels
6 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly

Explore the area

Map
Blvd. Francisco Medina Ascencio No. 999, Zona Hotelera Las Glorias C.P., Puerto Vallarta, 48333
  • Malecon
    ‪2 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪10 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace, Garden View

Deluxe Room, 1 King Bed, Terrace, Garden View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, Garden View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Deluxe Room, 1 King Bed, Terrace, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Garden View

Deluxe Room, 2 Double Beds, Terrace, Garden View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Terrace, Garden View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Room, 1 King Bed

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace, Ocean View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Terrace, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 430 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | Premium bedding, Select Comfort beds, minibar, in-room safe

Signature Room, 2 Double Beds

  • 430 sq ft
  • Bay view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View, Ground Floor

Deluxe Room, 2 Double Beds, Garden View, Ground Floor | Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Buganvilias Resort & Convention Center

4.5-star Puerto Vallarta resort, connected to a shopping center in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Sheraton Buganvilias Resort & Convention Center's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. Housekeeping is available on request.
Sheraton Buganvilias Resort & Convention Center offers 473 accommodations with minibars and espresso makers. Select Comfort beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

4 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Some rates at Sheraton Buganvilias Resort & Convention Center are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sheraton Buganvilias Resort & Convention Center you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar. Public areas are equipped with wireless Internet access (surcharge). This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Sheraton Buganvilias Resort & Convention Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 11 AM and 1:00 PM.
La Villita - Overlooking the ocean and garden, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Las Gaviotas - This fine-dining restaurant specializes in Mexican cuisine and serves breakfast and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Sheraton Buganvilias Resort & Convention Center are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 105 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 105 per day)

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 463 for adults and MXN 463 for children
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Villita
  • Las Gaviotas

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping mall
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,146 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Phone accessibility kit
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1980
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 463 for adults and MXN 463 for children
  • Fee for in-room wireless internet: MXN 105 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 105 per day (rates may vary)
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Buganvilias
Buganvilias Resort
Buganvilias Sheraton
Sheraton Buganvilias
Sheraton Buganvilias Puerto Vallarta
Sheraton Buganvilias Resort
Sheraton Buganvilias Resort Puerto Vallarta
Puerto Vallarta Sheraton
Sheraton Buganvilias Hotel Puerto Vallarta
Sheraton Buganvilias Resort And Convention Center
Sheraton Puerto Vallarta
Sheraton Buganvilias Resort Convention Center
Sheraton Buganvilias Resort & Convention Center Resort
Sheraton Buganvilias Resort & Convention Center Puerto Vallarta

Sheraton Buganvilias Resort & Convention Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 266 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 60 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahshid

Liked: Cleanliness, staff & service, property conditions & facilities
It was good time for me and my family and staff was polite and friendly. Food was good and everyone liked it
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Mykola

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall okay resort Cons: - beach is not really swimmable - not enough pools for the amount of people - buffet food should be better. No variety - restaurant Embarcadero is ridiculously bad. It has a preset menu and we waited for an hour for the first course. Food was also bad
Stayed 5 nights in Dec 2024

8/10 Good

Jennifer Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful view. The beach is very rocky and not swimmable. The food is good, not excellent. It is clean and nice that there were many locals. Beautiful sunsets.
Stayed 5 nights in Dec 2024

6/10 Okay

Luis

Good people service
Stayed 7 nights in Dec 2024

8/10 Good

Reg

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dining options are OK but the one restaurant is really two in one just alternating. A lot of the items are now “ extra” and not included on the “all inclusive” plan. Since last there 3 years ago would say the resort has gone down a notch. Staff is very friendly but even the wine choices are limited on the “all inclusive” plan.
Stayed 7 nights in Dec 2024

8/10 Good

Reg

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since last there in 2021 the food service in the sit down restaurants have deteriorated. Also the number of items on the menu that are now extra has increased and thus fewer items on the sit down menu included with the “ all inclusive”. Is rather ironic. Staff very pleasant but the timeshare folks not necessary. Overall the food service has gone down a notch or two. Still a likeable place for the family but not as good as 3 years ago.
Stayed 1 night in Dec 2024

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were always cleaning and making sure everything was taken care of and my needs were met.
Stayed 9 nights in Dec 2024

10/10 Excellent

Maria

Stayed 6 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Matthew Jonathan

Liked: Cleanliness, amenities
Excellent beach fronted hotel ideally suited for exploring PV and the surrounding area with great facilities
Stayed 13 nights in Dec 2024

10/10 Excellent

Makenzie

Stayed 5 nights in Dec 2024

10/10 Excellent

Emeira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, clean, friendly, close to downtown. price and worst it.
Stayed 6 nights in Dec 2024

6/10 Okay

Noam

Stayed 4 nights in Dec 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no nightly entertainment. A la cart restaurants were ok except many menu items not included in the AI. People reserved their pool chairs early in the morning by putting towels on them thus not many chairs available. Beach was rocky and not swimmable. Staff was nice.
Stayed 7 nights in Dec 2024

10/10 Excellent

Maryam

I liked every things about this
Stayed 6 nights in Dec 2024

10/10 Excellent

Amir, North Hollywood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool was a plus! Lots of entertainment for Christmas season.
Stayed 7 nights in Dec 2024

8/10 Good

Nicole Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness
Half of elevators and buttons don't work Stingy front desk and poor service No privacy in the rooms with glass bathroom doors and no locks Poor Internet Website restaurant schedule is different than reality Didn’t clean our balcony all week TV streaming didn't work Only one speaker at pool so loud in that spot but nowhere else TV streaming does not work so you only have Spanish TV beware Only one speaker at the pool that is very loud and one area does not spread to the rest of the pool and music selection is subpar Great pool staff and pool area, weather was perfect
Stayed 7 nights in Dec 2024

8/10 Good

yael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 9 stayed here for the week of Christmas, overall we had a great time. The pool is large and it was easy to get seats, we had perfect weather, the gym is large, and the majority of the staff is very friendly. However, a few things to note: 1) If you want ANY privacy in the bathroom in your room, do not stay here. There is no closed door and the glass is see-through. 2) The check-in process was not great, they tried to charge us $500 extra even though we booked everything through Expedia and were not told there would be any extra charges. We ended up talking to a manager and they let it go after several minutes of discussion. 3) Public restrooms could be cleaner and nicer. Definitely not higher end hotel bathrooms. 4) Some of the restaurants aren't included in the all-inclusive, some aren't even open and their web-site is not accurate. We had to eat at the buffet the majority of the time. Food at all establishments was fine at best. Typical hotel all-inclusive food, not great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel near downtown area within 20 -30 minutes walk.
Stayed 7 nights in Dec 2024

10/10 Excellent

Scott

Stayed 4 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenneth, Libertyville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Monica Lizette

Stayed 6 nights in Dec 2024