Hotel Riu Jalisco - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Jalisco - All Inclusive

On the beach, sun loungers, beach towels, windsurfing
2 outdoor pools, pool umbrellas, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Av. De los Cocoteros, sn-Lote K, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪19 min walk‬
  • Flamingos Golf Club
    ‪3 min drive‬
  • Nayar Vidanta Golf
    ‪7 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪23 min drive‬

Room options

Standard Double Room (M)

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (U)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Double Room (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Double Room (L)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (U)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Junior Suite (U)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 721 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Junior Suite (B2C-US)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms (U)

  • 301 sq ft
  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (B2C-US)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room (B2C-US)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (C)

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (C)

  • 301 sq ft
  • Sleeps 8
  • 4 Double Beds

Junior Suite (M)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (M)

  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (M)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (C)

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 4 Double Beds

Family Suite, 2 Bedrooms (C)

  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

Standard Double Room (E)

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (L)

  • 344 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

Family Room (C)

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bunk Bed

Family Room (M)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bunk Bed

Family Suite, 2 Bedrooms (U)

  • 721 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

Suite, Jetted Tub, Ocean View (U)

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior

  • Sleeps 2
  • 1 King Bed(s) and 1 Twin Bed(s)

Family Room -6 Guests- Standard

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s)

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About this property

Hotel Riu Jalisco - All Inclusive

3.5-star Nuevo Vallarta property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Hotel Riu Jalisco - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Jalisco - All Inclusive offers 700 accommodations with minibars and safes. Rooms open to balconies. Satellite television is provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Hotel Riu Jalisco - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Jalisco - All Inclusive features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and spa services. Complimentary self parking is available on site.

Hotel Riu Jalisco - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and noon.
Hotel Riu Jalisco - All Inclusive has 5 restaurants on site.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Volleyball
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 6 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property

Hotel Riu Jalisco - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 593 out of 1403 reviews
Rating 8 - Good. 390 out of 1403 reviews
Rating 6 - Okay. 218 out of 1403 reviews
Rating 4 - Poor. 105 out of 1403 reviews
Rating 2 - Terrible. 97 out of 1403 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great enjoyed our stay and will return
Stayed 7 nights in Feb 2025

10/10 Excellent

Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds, entertainment and staff were all EXCELLENT ❤️❤️❤️
Stayed 9 nights in Feb 2025

10/10 Excellent

Patsy Jaye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach, staff is amazing, clean. Had a wonderful vacation.
Stayed 5 nights in Feb 2025

8/10 Good

Donna Raye

Liked: Staff & service, amenities
Was a great place for all ages.
Stayed 7 nights in Feb 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

4/10 Poor

Andrea Louisa

Traveled with family and small children, Traveled with group, Traveled with family
I don’t believe my family will be staying at any further properties of RIU. The rooms were outdated and not very clean (rust was everywhere). The room that we actually got was completely different from the one we booked. It was a family suite with 2 bedrooms and common area. We got no common area and the “two” bedrooms included one with a little sofa sleeper for one. The sofa sleeper smell of urine /was completely worn in and not comfortable for someone to sleep on. The 2 queen beds in the other room were pushed together. The common area has the king size bed in it/only a tv stand. The rooms view was very pretty which looked out to the pool and you could see ocean but the position of the room on the property was horrible. The way the property was built allows for the entertainment space to echo through out the property. It was so loud that we attempted to use a sound machine but really only slept a couple hours at night. The restaurants did not give a proper description and were a let down. All were a buffet style except the steak house. The main buffet area with the Mexican buffet were the best to eat at. The steak house was horrible. Terrible service but also I was served an inedible steak it was so tough. The rest of the food was just bland/we had to wait over an hour to be seated when we got there 15mins after opening. There is no call ahead reservations. My family and I made the most of it and ended up going into town for a delicious Mexican dinner.
Stayed 5 nights in Jan 2025

4/10 Poor

Adam

I was supposed to get a family room upon arrival. Instead i got two beds pushed together. The elevators dont work and there only in the lobby. The shower is small 3 feet by 3 feet to be exact. Underneath the toliet was dirty and smells. The dirty toilet paper you have to put yourself in a small paper bag eveytime. They are short on towels. No gym towels. Gym is outdated and old. Some machines dont work. The chairs are old and dirty. There is no waiter service poolside or beachside. No bathrooms in majority of restaurants. Service is ok in the restaurants. Staff friendliness is good. Food is good. Riu stage partys are cool.
Stayed 6 nights in Feb 2025

10/10 Excellent

Peter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful
Stayed 5 nights in Feb 2025

10/10 Excellent

Julia Danielle

Traveled with partner
Liked: Amenities
A good resort for families with lots of activities and entertainment.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ma Rozalynda

Stayed 3 nights in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent.
Stayed 4 nights in Feb 2025

8/10 Good

Volha

Liked: Staff & service
We love the location and it’s a very nice and safe resort to stay with the family and little kids. The hotel towels/rooms could be updated and deep cleaned. The food is fantastic and staff is very nice and pleasant. Thanks
Stayed 7 nights in Jan 2025

10/10 Excellent

Brianne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
This was a pretty great resort. Gym wasnt the best and it was pretty far from town, but overall good!
Stayed 10 nights in Jan 2025

8/10 Good

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We were facing shade all day and had no sun all day in the balcony. Made our room very damp and gloomy. We know it’s humid but we slept with air off as it was actually cold at night. You could see mold was building up in areas of the room.
Stayed 14 nights in Jan 2025

8/10 Good

Keith Edward

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked food and beach. Adequate beach and pool chairs. Property older but well manicured.
Stayed 10 nights in Jan 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful, the staff was great, and there was a lot of nature on the beach. I wish they strictly enforced the no reserving chairs with towels. It was impossible for us to ever visit the main pool. All the seats were reserved from 6:00 a.m.
Stayed 7 nights in Jan 2025

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice having multiple places to eat. We ate at each restaurant while we were there. The bathrooms/showers should be the first thing they update but it was fine. It was interesting how everything shut off when you left the room or air conditioner shut off when balcony opened. Great idea!
Stayed 7 nights in Jan 2025

10/10 Excellent

Luis Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property really needs a few more bathrooms in the public area. The bathrooms that are in the public area is not always working properly. It is really dark on the walkways after dark. More lighting on the paths would be really good. We had a great time. The staff are all wonderful. The food is good. The splash area for the kids is really good. The pills are nice. All in all we did have a great stay.
Stayed 10 nights in Jan 2025

6/10 Okay

Kyle Daniel brent

Traveled with family and small children
Liked: Staff & service, amenities
Great beach, food was not the greatest, shows were below average, staff was great, beds need updating
Stayed 7 nights in Jan 2025

10/10 Excellent

Kalen

Traveled with family
Leaving today! Had a wonderful trip! Heard this resort will be Reno’d in August-December. The pools were beautiful and had character! Iguanas and Nacho the duck hung out everyday. Water aerobics class was so fun! The beach by the resort was outstanding. We took walks every afternoon as the tide is lower and lots more room to walk. The food was really good! The Mexican and Italian were awesome! The steakhouse was busy so if you want in go early!!! We never got to try it. The Asian food was meh… The entertainment was amazing! They know how to put on a show. I really enjoyed the Michael Jackson night! The whit party was insanely fun, and was like clubbing. Got your face painted by resort for the party. It was awesome! Loved that they had lots of hand sanitizer to use after touching all the handles to the spoons. Was super clean. The rooms were nothing too special, but were clean and nice and cool. The one thing that did really bug me so I hope they change it. Is they have the smokers all smoke by the lobby, so the lobby always smelled like smoke. Would probably be better to have them smoke a bit to the side so it didn’t blow as much in the lobby. If you have any issues walking ask for a lower ground room as the elevator is quite busy. We were on sixth floor and did quite a bit of stairs everyday. All in all it was an awesome resort! Very family friendly! Great service, great food, great entertainment. Can’t wait to come back after renos next year!! Best Trip!
Stayed 6 nights in Jan 2025

10/10 Excellent

Klaas

Traveled with family and small children
Beautiful
Stayed 6 nights in Jan 2025

8/10 Good

Thomas Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities
The food and staff were amazing. The property is showing its age, but kept up well except if you shower stinks just put a wet towel over the drain when not in use. The beds are very firm. Everything was in working order. The multiple bars and pop machines were very convenient.
Stayed 7 nights in Jan 2025