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Refugio del Mar

3.5 star property

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3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Apartment | Interior
Basic Apartment | Private kitchen | Microwave, coffee/tea maker, highchair, cookware/dishes/utensils
Apartment | Interior
Basic Apartment | Outdoor dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Benito Juárez #51, Esq Francisco I Madero, Col. Dorada, Bucerías, NAY, 63732
  • Bay of Banderas
    ‪2 min walk‬
  • Art Walk Bucerias
    ‪3 min walk‬
  • Playa Bucerías
    ‪6 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • 3 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 2056 sq ft
  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Sofa Beds

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Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

  • 301 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Apartment

Basic Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Basic Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • 3 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 2 bedrooms
  • 4 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 474 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 129 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Apartment

Basic Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Basic Apartment

  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Apartment

Apartment | Premium bedding, in-room safe, iron/ironing board, free WiFi

Apartment

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room Luxury

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Family Room -8 Guests- Premium

  • Sleeps 8

Family Room -6 Guests- Luxury

  • Sleeps 4

Family Room -6 Guests- Deluxe

  • Sleeps 6

Room Deluxe

  • Sleeps 2

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About this property

Refugio del Mar

3.5-star Bucerías aparthotel steps from Bay of Banderas
This aparthotel features 3 outdoor pools, a restaurant, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Each apartment features a kitchen with a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences like a dining area and a coffee/tea maker, and other amenities include room service and premium bedding. Change of towels is available on request.
Refugio del Mar offers 21 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bucerías aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch flat-screen televisions come with premium satellite channels. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the aparthotel include a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Refugio del Mar features 3 outdoor swimming pools. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Bucerías aparthotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Concierge services and wedding services can be provided. A total renovation of this property was completed in September 2020.

Refugio del Mar has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and noon.
Refugio del Mar has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Car not required
  • Limited onsite parking

Family friendly

  • Highchair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: USD 9 for adults and USD 4 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Room service (limited hours)

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Books

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In a village
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near the sea
  • On the bay

Things to do

  • Bicycle parking
  • Bicycle storage
  • Casino nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Swimming nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 21 units
  • 3 buildings
  • 3 floors
  • Bicycle parking
  • Bicycle storage
  • Built in 2016
  • Garden
  • Renovated - September 2020
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 9 for adults and USD 4 for children
  • Airport shuttle fee: USD 65 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: USD 65 (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Refugio Mar Aparthotel Bucerias
Refugio Mar Aparthotel
Refugio Mar Bucerias
Refugio Mar
Refugio del Mar Bucerías
Refugio del Mar Aparthotel
Refugio del Mar Aparthotel Bucerías

Refugio del Mar Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 156 out of 186 reviews
Rating 8 - Good. 24 out of 186 reviews
Rating 6 - Okay. 5 out of 186 reviews
Rating 4 - Poor. 0 out of 186 reviews
Rating 2 - Terrible. 1 out of 186 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the area it was in and the room was really comfy. There was water provided for us and the shower was amazing!
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This was a pleasant stay at Refugio Del Mar, from staff, friends and area close to everything we needed. Thank you and would definitely stay here again. Loved our stay❤️
Stayed 9 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mayra Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Property is a beautiful clean place and local shops are nearby. The beach is just walking distance. Amazing staff.
Stayed 4 nights in Jun 2024

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The Rufugio del Mar was a beautiful property. We stayed in building 2 which only had 7 units. They all had their own kitchen and bedroom/s. The staff were super friendly and the pool and gardens were immaculate. I would recommend staying on the second floor if possible as the lower units can be a little dark and do absorb a bit of noise from the above units. The location is 2 blocks from the beach and the property includes free beach chairs and umbrellas. They also provide free top of the line bikes. It wasn’t very busy when we were there so everything was readily available. Jorge, the owner is attentive and super helpful. We had an amazing stay.
Stayed 8 nights in Apr 2024

10/10 Excellent

Ernest

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely place to stay
Stayed 8 nights in Apr 2024

10/10 Excellent

Saray

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and central to everything. It was a very comfortable stay. We will definitely stay there in the future.
Stayed 3 nights in Apr 2024

8/10 Good

Verenice

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness
The place is a small exquisite place that I really liked. Beach and eateries were close. Because I was injured and couldn’t walk upstairs I was very disappointed that the elevators were not working because I couldn’t enjoy my time the family on the roof jacuzzi or pool :( Also, the place came equipped with plates, cups, utensils etc but were not supplied with soap/sponge to wash dishes or napkins. Some complimentary coffee/tea would have been much appreciated. Other than this, we enjoyed our time in this beautiful place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jason

Stayed 3 nights in Mar 2024

10/10 Excellent

jesse

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a wonderful stay!
Stayed 5 nights in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
poor communication
After leaving we were told Jorge would send an email. 4 days - 8 emails, 3 chats, 2 FB messages, 8 phone callsand no response. BAD communication!!!!! no response to multiple attempts over various platforms. Good location, nice rooms. they have beach chairs, beach umbrellas and bikes. Refugio has great restaurants around -
Stayed 4 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 6 nights in Feb 2024

10/10 Excellent

William Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, quiet, close to beach and good dining options. Outstanding staff. Bottom units can be a little dark, not a lot of natural sunlight...but we did not spend much time in the room other than sleeping.
Stayed 7 nights in Dec 2023

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very secure and safe buildings, very organized and helpful staff. We had a great time at our stay. While the pool's aren't anything extravagant, they are nice, well taken care of and offer nice privacy. Each building has its own pool as well so they're never busy. We would definitely stay here again, the staff went above and beyond to help us enjoy our stay in bucerias. Great place to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean, large, beautiful suites. Nice pools, pool in building two is the biggest and nicest. Very well maintained grounds. Jorge was very helpful and thorough with check in, maid staff very friendly. Great stay in Bucerias, we will be back!
Stayed 7 nights in Dec 2023

10/10 Excellent

Ross

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ross

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Joan

Stayed 3 nights in Oct 2023

10/10 Excellent

Jasmine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Oasis away from so many tourist. Both good experience for couples or family. Proximity to restaurants, bars, town center.
Stayed 7 nights in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, room comfort
First time visit
First time visiting Bucerias. Our stay was pleasant ant Casa Damian. All of their staff were attentive and kind. Various restaurants to choose from. Although we were told we would receive a 10% discount at Cafe de Bucerias, 5% was given. Beach is at a walking distance. We enjoyed watching the many iguanas that were lounging on a tree across the street from our room. Pool water was very warm.
Stayed 2 nights in Jun 2023

6/10 Okay

Diana Gail

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The pool was very warm almost hot tub temp. The golf carts were all out of comission. No dish soap or cloths to wash dishes. We received no discount at Cafe de Bucerias like we were told and we ate there 5 times.
Stayed 5 nights in Jun 2023

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small complex. Close to restaurants and the beach. Loved the feel of this property. Staff were accommodating and amazing.
Stayed 3 nights in May 2023

10/10 Excellent

Pamela A

Liked: Cleanliness, room comfort
Great location
This was our second time at this location. We loved it last year and it did not disappoint this year. Everyone was helpful, friendly, and knowledgeable about the area. We had a great time.
Stayed 3 nights in May 2023

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is our 3rd stay and are happy each time! See you again!
Stayed 14 nights in Apr 2023

8/10 Good

Rich

Traveled with family
Liked: Cleanliness
We stayed in the Don Paulino 2 bedroom suite. Its a decent room although it is on the main ground flloor in one of the buildings. This area does not have its own pool so we had to walk to adjacent areas to enjoy pool. Room was clean and spacious. We did have some issues within the room itself. The room safe was not working. Be aware that the plumbing was installed backwards for your hot/cold water. We weren't left any cleaning supplies for dishes or soap for the dishwasher. There is no washer or dryer in suite. Another thing to mention is this room has no balcony to it. We were disappointed to find this out when we arrived. It did have some good/bonus things to the complex though. Nice pool area, use of a bbq ( could have used an upgrade) , it appears that the building we stayed in was eventually getting an elevator installed ( started but on hold?) and a hot tub on the roof also there but not installed or running. This hotel does supply guests with golf carts to use( another serious upgrade needed. Several units not working). They supply you with beach chairs, umbrellas and bikes for guests to use which we did. Overall its a decent place but does require some work to the aging amenities.
Stayed 7 nights in Feb 2023