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Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel

3.0 star property

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Photo gallery for Puerto de Luna Pet Friendly & Family Suites Hotel

Superior Suite | View from room
Reception
Private kitchen
Front of property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
Puerto Vallarta
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪19 min walk‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Suite

Private kitchen

Superior Suite

  • 349 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Junior Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Superior Suite

  • 990 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • 990 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Suite Junior

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Quadruple Suite Junior

  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Room Standard

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Suite Deluxe

Private kitchen

Quadruple Suite Deluxe

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

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About this property

Puerto de Luna Pet Friendly & Family Suites Hotel

Aparthotel in Fluvial Vallarta
Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Each apartment offers free WiFi, a rainfall shower, and a TV with cable channels. Free newspapers, a ceiling fan, and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with safes and complimentary newspapers. Cable television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Puerto de Luna Pet Friendly & Family Suites Hotel features an outdoor pool and a children's pool. Public areas are equipped with complimentary wireless Internet access. This Puerto Vallarta aparthotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Puerto de Luna Pet Friendly & Family Suites Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: MXN 300 per pet per night

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Water skiing nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Fire extinguisher

General

  • 50 units
  • 6 floors
  • 7 buildings
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
  • Pet fee: MXN 300 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel

Puerto de Luna Pet Friendly & Family Suites Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 795 reviews
Rating 8 - Good. 292 out of 795 reviews
Rating 6 - Okay. 162 out of 795 reviews
Rating 4 - Poor. 67 out of 795 reviews
Rating 2 - Terrible. 54 out of 795 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Teresa Clark, Wilmington

Stayed 2 nights in Feb 2025

8/10 Good

PAUL, GOLDEN

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nathalie

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was typical older mexican style but very clean, functional with good a/c. The grounds were beautifuly kept with a manucured botanical garden that I enjoyed everyday. The staff was very friendly and helpful. I would like to say thank you to Carlos for all his help. He was the best!
Stayed 7 nights in Feb 2025

8/10 Good

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
It is like an oasis in a very noisey city.
Stayed 1 night in Feb 2025

10/10 Excellent

Xiomara, Bronx

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Quiet and quaint. Next to a good Food Park.
Stayed 2 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
The setting and location and quality of the resort is very good. My family stayed there in March 2001 when it was a best western and caked the Punta de luna It was great to have recently stayed there and we plan on coming back next January Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay thank you Doug
Stayed 9 nights in Jan 2025

6/10 Okay

Sandra

Stayed 1 night in Nov 2024

8/10 Good

Kenia M.

Traveled with partner
Liked: Amenities
Nice gated hotel with plenty of restaurants and shops around it. It was nice to be able to park our car onsite. The garden and pool area was our favorite part along with the in house breakfast restaurant. The rooms were spacious and bed was comfortable. The one area of improvement would be the bathroom felt old and dark which created the illusion of it not being clean or tidy. Nothing that would stop us from staying here again. Overall it was a nice stay.
Stayed 3 nights in Jan 2025

8/10 Good

Dale, Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, landscaping and architecture, (no elevators!)
Stayed 1 night in Jan 2025

10/10 Excellent

GUSTAVO

Liked: Cleanliness, room comfort

Puerto de Luna es estar como en casa!!

I e never seen a hotel that would make you feel at home. For sure I'll be. Back to stay here a lot longer. Safe and close. To shopping malls.
Mapa de Puerto de Luna
Stayed 2 nights in Jan 2025

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
We love this quiet, peaceful and very pretty location.
Stayed 1 night in Jan 2025

10/10 Excellent

elna

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Antonio

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Is great to have pet friendly places to stay for vacation in Vallarta
Stayed 3 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great spot great people, a little bit of a distance from the main area, overall would come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kighe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our favourite place to stay every year. Reliable and clean. Absolutely lovely people and place. 10/10
Stayed 1 night in Dec 2024

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Real

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Pet friendly, breakfast option
Stayed 3 nights in Nov 2024

8/10 Good

Jennie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Have been here before snd was happy to return, even if only for the one night. Place is comfortable, gated, 24 hour desk. Bed was quite comfortable, between the fan and the AC, we were happy. It is a pet friendly hotel, we don't have pets, so were not crazy about the barking. But we knew ahead of time, it is advertised as such. Yeah, sometimes doors don't quite seal, or screens in windows or sliders don't meet, if they are there at all. But that's common and doesn't bother us. One word of warning: the café, serving breakfast and lunch, and independent of the hotel, often has trouble with their card readers. So make sure to have enough cash for payment, just in case.
Stayed 1 night in Nov 2024

8/10 Good

Rosemary

Traveled with family
Liked: Cleanliness, amenities, room comfort
We have been using this hotel for many years as we have two dogs. They are very dog friendly with a nice dog park to walk your dog in and have them go to the bathroom. The rooms are very clean mattresses Excellent, Internet excellent with a very friendly and helpful workers.
Stayed 1 night in Nov 2024

8/10 Good

Rebeca

Liked: Cleanliness, property conditions & facilities
Me gusto que estaba todo sercas
Stayed 3 nights in Oct 2024

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Swim pool is clean and nice , the cafeteria is very good food and attention to.
Stayed 5 nights in Oct 2024