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Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5 star property

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Photo gallery for Plaza Pelicanos Grand Beach Resort - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
One Bedroom Suite Ocean View | Terrace/patio
Bar (on property)
On the beach, sun loungers, beach umbrellas, beach towels
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • 24/7 front desk
  • Spa

Explore the area

Map
Jose Clemente Orozco 131, Zona Hotelera Norte, Puerto Vallarta, JAL, 48300
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Playa de los Muertos
    ‪16 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard King Room

Standard King Room | In-room safe, blackout drapes, iron/ironing board

Standard King Room

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio with Kitchenette

Studio with Kitchenette | In-room safe, blackout drapes, iron/ironing board

Studio with Kitchenette

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite Pool View

Two Bedroom Family Suite Pool View | In-room safe, blackout drapes, iron/ironing board

Two Bedroom Family Suite Pool View

  • 1173 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for One Bedroom Suite Ocean View

One Bedroom Suite Ocean View | In-room safe, blackout drapes, iron/ironing board

One Bedroom Suite Ocean View

  • 958 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite Ocean View

Two Bedroom Family Suite Ocean View | In-room safe, blackout drapes, iron/ironing board

Two Bedroom Family Suite Ocean View

  • 1173 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Standard Double Room

In-room safe, blackout drapes, iron/ironing board

Standard Double Room

  • 205 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

In-room safe, blackout drapes, iron/ironing board

One Bedroom Suite

  • 958 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Plaza Pelicanos Club Beach Resort All Inclusive

  • Pool
  • All inclusive
  • Spa
  • Kids pool
3.6 out of 5, Good, (1002)
$225 nightly
The price was $335
The price is $225 total
includes taxes & fees
Plaza Pelicanos Club Beach Resort All Inclusive

About this property

Plaza Pelicanos Grand Beach Resort - All Inclusive

3.5-star property in Hotel Zone
Spend the day playing on the beach then return to dine at one of Plaza Pelicanos Grand Beach Resort - All Inclusive's 2 restaurants.
Plaza Pelicanos Grand Beach Resort - All Inclusive offers 100 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and ceiling fans. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including reflexology.
Plaza Pelicanos Grand Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Plaza Pelicanos Grand Beach Resort - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a fitness center, and a rooftop terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Plaza Pelicanos Grand Beach Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Las Pergolas Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
La Flor de Calabaza - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.
Snacks Calandrias - Onsite family restaurant. Open daily.
Pizzeria - This restaurant specializes in pizza. Open daily.
Sky Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • La Flor de Calabaza
  • Las Pergolas Restaurant
  • Pizzeria
  • Sky Bar
  • Snacks Calandrias

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
Room service is available 7 AM - 6 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Grand Pelicanos Beach Resort
Pelicanos
Pelicanos Grand
Pelicanos Grand Beach Resort
Plaza Pelicanos Beach Resort
Plaza Pelicanos Grand
Plaza Pelicanos Grand Beach
Plaza Pelicanos Grand Beach Puerto Vallarta
Plaza Pelicanos Grand Beach Resort
Plaza Pelicanos Grand Beach Resort Puerto Vallarta
Hotel Pelicanos Puerto Vallarta
Hotel Plaza Pelicanos Grand Beach
Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Hotel
Plaza Pelicanos Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach Resort All Inclusive
Plaza Pelicanos Grand Beach All Inclusive Puerto Vallarta
Plaza Pelicanos Grand Beach All Inclusive
Plaza Pelicanos Inclusive
Plaza Pelicanos Grand Beach Resort All Inclusive

Plaza Pelicanos Grand Beach Resort - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 294 out of 998 reviews
Rating 8 - Good. 352 out of 998 reviews
Rating 6 - Okay. 199 out of 998 reviews
Rating 4 - Poor. 88 out of 998 reviews
Rating 2 - Terrible. 65 out of 998 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kristi

Traveled with partner
Disliked: Property conditions & facilities
Very quaint and safe. Food was really good but a small selection and hot food sometimes was cold. Definitely needs renovating. Shower almost flooded bathroom. Sky bar had an amazing view. It was strange that that they gave us a bill with a balance of $0 after meals with being an all inclusive stay. They also wanted to charge $25 pesos for a bottled water outside of the room. Older crowd so not much nightlife. Also, with older crowd, they were up at the crack of dawn hoarding chairs by pool and beach. 1.7 mile walk to Malecón. Overall, nice stay but depends what you are looking for. Honest review here… but would go back.
Stayed 3 nights in Feb 2025

8/10 Good

Sophie

Traveled with group
Liked: Cleanliness, staff & service
Our stay at Plaza Pelicanos was great. The place is a bit run down and out dated, particularly the washrooms but when you are spending the majority of the day outside it doesn’t play a huge role. The food is average, but good none the less. Staff were kind and caring, helped us with all our concerns and requests. Pleasant stay overall, great for the price point it is at.
Stayed 7 nights in Feb 2025

10/10 Excellent

Gildardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean y will recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

MIGUEL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Feb 2025

8/10 Good

Keri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great week at Pellicanos! It’s the smallest resort we’ve stayed at and enjoyed the fact the staff gets to know you quickly and also the fellow guests. I’ve also never met so many people at a resort so the vibe was very friendly. Yes some of the staff struggle with English but I think this only adds authenticity and charm to the experience! The Friday night fiesta was a highlight - extra decorations and dinner set up around the pool. The food was super authentic - the Mexican family seated with us mentioned there were many dishes that their grandma used to make. Overall the food was quite good - the buffet had lots of vegetables and fish & seafood. The pizza from the outdoor oven was delicious and the ceviche at the outdoor cafe was yummy. Lunch had a rotating taco selection - fish was our favorite. There’s only one a la carte restaurant with 2 rotating menus. It’s a bit fancier than the buffet and the service was 5 star. Be sure to make your reservation in the morning at the buffet. There was entertainment in the evening, nothing too spectacular but something fun. After 10 pm the resort is very quiet. My two complaints: 1) they need more loungers. You literally have to get up before dawn to secure a place to sit. This could easily be solved by buying 30 more chairs. There’s plenty of room to put them! 2) There are 2 parts of the resort - the newer being the pictures on Expedia. We were in the older section but had no way of knowing that before we checked in.
Stayed 7 nights in Jan 2025

6/10 Okay

larry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We were very disappointed with the hot water situation some days I couldn’t even have a shower due to the very cold water. The internet was not good at all. The staff was great being on the beach was wonderful.
Stayed 14 nights in Jan 2025

8/10 Good

Lana Robert

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The rooms were very outdated. The restaurant food could have been better. However, the service was exceptional and for that readon I would return
Stayed 7 nights in Jan 2025

8/10 Good

robert gordon

Traveled with partner
Liked: Cleanliness, staff & service
A pleasant stay at Pelicanos. 1 bedroom suite in the tower was a great room. Older resort but very pleasant. Good location and great beach. Staff were awesome.The only down side was the buffet. Not very good.
Stayed 10 nights in Jan 2025

2/10 Terrible

Rhonda

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a ball
Stayed 5 nights in Jan 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food and staff related were great. The walking area has safety issues with damaged bricks and missing ones a shortage of sitting for outdoor lounging a regular room inspection would help stay on top of things
Stayed 6 nights in Jan 2025

8/10 Good

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall this property was great. There seemed to be a consistent problem with rooms at check in. Many guests including us were given older room that were nothing like the description or pictures of the property that we booked. However the guest services manager (Jenna?) was over the top in trying to find a suitable solution for us. She was AMAZING with us throughout our stay. There is a HUGE problem with pool chairs being held at 6am and no one using them until well after lunch sometime. so if you don't get up early and play the chair game , plan on not using the pool area that day. But for us these are minor things that are NOT going to ruin a beautiful holiday in the sun! Positive things.... the resort is clean, for us the food was fantastic everywhere we ate, and they do have great food options for a smaller size resort. And the Sky bar at the top is beautiful place to relax in the evenings. The property location is excellent. Walking distance or short Uber ride to everything. So a BIG yes! I would and will come back to this resort again.
Stayed 10 nights in Jan 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service
Definitely dated. Buffet food more often than not cold. Burger and fries and pizza by the pool was the best food! Smaller resort which I really liked. Everything was close and convenient. Very nice, friendly “community” of timeshare/owners. Nicest people! More lounge chairs and umbrellas could/should be added. Best lounge chairs compared to other resorts. The things I did not like were not so bad that I wouldn’t return. I would recommend to friends but would warn about bring out dated and not the greatest buffet.
Stayed 14 nights in Jan 2025

6/10 Okay

Darrell Barth

Traveled with partner
This could be an amazing resort with better front desk staff all of the other bar and restaurant staff are fabulous but the rooms need upgraded and they have a lot of issues with providing the wrong room to people who book and don’t get what they want. The front desk won’t help and are often rude when issues arise there could be improvement in providing better hospitality in this department
Stayed 7 nights in Jan 2025

10/10 Excellent

Theressa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a smaller resort but well worth it by the third day most of the staff know you by name and it’s very convenient to take a taxi or Uber or the bus to any place you’d like to go!
Stayed 7 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

The good and the bad

Very mixed experience at this hotel. Most of the staff were very friendly and helpful. We had lovely service from the restaurant staff and thoroughly enjoyed our meals there. The building, unfortunately, has seen better days. Hot water was a major problem during our visit. Other guests we talked to had similar complaints. This seems to be an ongoing problem that front desk and maintenance staff were well aware of. After 4 days of NO hot water, we got a new room. Couple good days, then alternating cold and hot in the shower. There was no meaningful compensation for all the time and inconvenience this caused us. I realize that these are first world problems, but if they want to compete in this market, they should fix the problem and not give rooms to guests in the affected areas in the meantime.
Stayed 11 nights in Jan 2025

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with an amazing restaurant. Staff was friendly and there were small shopping areas within walking distance.
Stayed 5 nights in Oct 2024

8/10 Good

Dean Miles

Traveled with partner
Not a lot of palopas on the beach. Steep grade on beach. Not great for swimming. Staff super friendly.
Stayed 7 nights in Jan 2025

4/10 Poor

Brenda, Shoreview

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. It is in need of many updates. The food is cold. Smells musty. I did not receive the room I requested.
Stayed 6 nights in Jan 2025

6/10 Okay

Suzanne

Traveled with partner
Disliked: Property conditions & facilities
Other than no hot water in the shower, the timeshare money grab from the hotel itself, the obvious unkempt state, lack of dining options, and partial rude staff; the stay was enjoyable. What made the place was the guests and most of the great staff! Unsure if we'd recommend or if we'll return as of yet.
Stayed 10 nights in Jan 2025

8/10 Good

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Jordon

Traveled with partner
Liked: Staff & service, amenities
Canadian couple on our honeymoon. Everything was what we expected for the money we paid. Yes, you can spend up to double the price and get a much better experience. We read the reviews before leaving, and got nervous over all the 1 star reviews. Don't let them deter you. There were some "Karen's" complaining that they are not receiving a 10/10 experience. You get what you pay for, and we were more than happy with the service, cleanliness, and food. If you want a Mexican experience, you'll get it. If you want the Hilton experience, go there, and leave the friendly staff in Mexico alone.
Stayed 8 nights in Jan 2025

6/10 Okay

Gayle

Traveled with group, Traveled with family
no hot water in shower until 3rd day. multiple complaints until requested move. same basic food most everyday, warm at best. never hot. minimal seating around pool. bathroom really need upgrading. overall service at dining and pool.was excellant.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Dale M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly.
Stayed 7 nights in Jan 2025