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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
On the beach, beach umbrellas, beach towels
Superior Premium Room | Water view
Couples treatment rooms, spa tub, body treatments, aromatherapy
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star hotel in Romantic Zone
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff.

Playa Los Arcos Hotel Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 491 out of 1156 reviews" "
Rating 8 - Good. 319 out of 1156 reviews" "
Rating 6 - Okay. 175 out of 1156 reviews" "
Rating 4 - Poor. 91 out of 1156 reviews" "
Rating 2 - Terrible. 80 out of 1156 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Leticia

Stayed 3 nights in Sep 2024

8/10 Good

Stewart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only feedback is there was no wifi in the rooms or coffee in the rooms.
Stayed 7 nights in Oct 2024

10/10 Excellent

Alberto Cervantes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on point
Stayed 3 nights in Oct 2024

8/10 Good

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good AC. Room was a little dated. Small plumbing issue. Friendly staff. Beautiful pools and excellent restaurant. Overall a good experience.
Stayed 2 nights in Oct 2024

8/10 Good

Rosa

Stayed 7 nights in Sep 2024

6/10 Okay

Mary Beth, Sparks

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I was expecting much better! No mini bar as stated. No hot water. Doors didn't fit right! Just disappointed
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the people are so nice
Stayed 4 nights in Oct 2024

4/10 Poor

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No power no water
Stayed 5 nights in Sep 2024

4/10 Poor

Alexsis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Kids pool was nice, food was decent and the restaurants in the area were good. Walkable to el malecon. Power went out our last day, scorching hot inside our room, couldn’t sleep comfortably or even take a shower to be comfortable on our flight. Rooms were not very nice
Stayed 4 nights in Sep 2024

8/10 Good

Carla Chavez

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Playa Los Arcos is our favorite place to stay in Puerto Vallarta!! It is in a great location and a great price. We stayed in remodeled rooms and they were great!! The food has improved since the last time. The beach has eroded a lot, so its really rocky. Some of the property does need some improvements.
Stayed 7 nights in Sep 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice.
Stayed 7 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We've come to this hotel probably 8 times in the last 8 to10 years.We like it here it's quiet
Stayed 7 nights in Sep 2024

8/10 Good

Raul y Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos muy amables muy buen servicio
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Luis A

Traveled with family
Lack of commitment and communication.
Stayed 5 nights in Sep 2024

6/10 Okay

Leticia

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Over al a decent place to stay
Stayed 3 nights in Sep 2024

8/10 Good

German

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great family resort. Only complaint was not enough tables in shade areas & ppl would claim them & then not sit at them for hours. Plus only having 2 pool staff who were run off their feet so waiting for food & drinks too a long time. Otherwise great location & fun activities for kids.
Stayed 8 nights in Sep 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are outdated, the smell of mold and humidity is horrible! Towels are old and stained. No body wash towels, no lotion, no body wash, the soap and shampoo are not good quality. The pool,restaurant and bar are ok. Access to the beach is great. The customer service is ok, definitely didn’t feel appreciated at check-out and will not be returning.
Stayed 4 nights in Sep 2024

8/10 Good

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beds need to be upgraded, cabinets too. They looked old ,doesn’t match with the upgrade they did to the room.
Stayed 3 nights in Sep 2024

4/10 Poor

Jerry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place needs upgrades
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness
muy rica la comida y limpio todo bien fanstico expecto k nos toco un cuarto sin balcôn
Stayed 2 nights in Sep 2024

10/10 Excellent

Alvin Yung Him

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Zona Romantica! The food in the all inclusive package was delicious! Salvador cooks the best food! Staff is very friendly, attentive, and courteous. Walkable distance to the Malecon and Isla Cuela for shopping. Lots of great restaurants nearby as well! Will definitely stay here again when I come back to PV!
Stayed 7 nights in Aug 2024

10/10 Excellent

Elvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an outstanding restaurant within the hotel
Stayed 3 nights in Aug 2024