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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Couples treatment rooms, hot tub, body treatments, aromatherapy
Superior Premium Room | Water view
Reception
On the beach, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar

Explore the area

Map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Olas Altas Street
    ‪1 min walk‬
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Single

Superior Single | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Single

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Premium Room

Superior Premium Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Premium Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star hotel in Romantic Zone
Spend the day catching some rays at the beach, relaxing by one of Playa Los Arcos Hotel Beach Resort & Spa's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa features 3 outdoor swimming pools and a children's pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers spa services, a terrace, and multilingual staff.

Playa Los Arcos Hotel Beach Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Mi Pueblito - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Playa Los Arcos Hotel Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa tub
  • Swedish massages

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 494 out of 1163 reviews
Rating 8 - Good. 323 out of 1163 reviews
Rating 6 - Okay. 171 out of 1163 reviews
Rating 4 - Poor. 94 out of 1163 reviews
Rating 2 - Terrible. 81 out of 1163 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

María

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Albert

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Geraldine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Diez de diez, muy buen servicio al cliente definitivamente volvería a visitar este hotel
Stayed 6 nights in Oct 2024

6/10 Okay

Candice

This was fine for one night but I’m very glad it wasn’t more than that. The lobby and outdoor area and pool are beautiful. The room I stayed in was not. It was VERY outdated and bare bones. The bed was comfortable at least but there was loud music until late at night and there were many, many thumps and bumps in the night which kept both me and my friend up. The beach area is all right. It is a very busy beach with many vendors approaching you ALL the time. The water at this beach is not clear at all and is very silty. The hotel is in a central location which is nice for eating out, but again, it’s a very busy area. Overall I wouldn’t stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Viktor

Stayed 3 nights in Oct 2024

10/10 Excellent

Jan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for DOD celebrations and Halloween events. Accessible; appeared secure and well monitored. Walkable; convenient; good amenities. Enjoyed all inclusive option and beach front access; view; service, etc. Absolutely - ALL. Thanks much!
Stayed 5 nights in Oct 2024

6/10 Okay

Angelica

Good location….need update in the bathrooms
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Nice trip overall, but since my room was booked through hotels.com, I was received the worst room in the hotel--street view, but the windows didn't open. Room had an overwhelming smell of mildew.
Stayed 5 nights in Oct 2024

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend. 10/10 location.
Stayed 9 nights in Oct 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
The area is very nice, our biggest concern was the staffs willingness to help, be friendly and demanding tips when we were tipping already. We had to request multiple times/days to get our room clean, receive our complementary water, and when dinning waiting or having to find ourself something as simple as napkins or cutlery to eat. The pool area is a bit small too especially when kids are playing, it makes it a bit difficult to relax and the adult pool is very small and many times there was kids in it as well and the staff would do nothing about it. The plus was that the food was very goods, it was relatively clean, and the few staff members that were helpful really helped make our trip special.
Stayed 8 nights in Oct 2024

6/10 Okay

Cristina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the hair condition is not excellent
Stayed 3 nights in Oct 2024

6/10 Okay

Imelda

Liked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the relaxed vibe and close proximity to restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Lonnie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 3 nights in Oct 2024

6/10 Okay

Margarita

Traveled with partner
Liked: Staff & service
Front desk was not very friendly at check in
Stayed 7 nights in Oct 2024

10/10 Excellent

Ivan Candelaria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely staying again at this location, we had a great experience, staff really friendly
Stayed 7 nights in Oct 2024

2/10 Terrible

michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very old and outdated. The pool area was missing tiles and was cause for cut toes. The air condenser insode the hotel room was pouring all condensation into the room. 😐
Stayed 6 nights in Oct 2024

8/10 Good

Irene, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Oct 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jael, Glenwood Springs

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disfrutamos hospedarnos en Playa los Arcos por su locacion frente al mar, cerca de varios restaurantes, puestos y tienditas a una corta distancia caminando. Este hotel es muy practico para familias, ya que su piscina es para varias edades. Nos toco la mejor camarista Angelica A. Nos atendio siempre con una sonrisa y muy amablemente. Su atencion fue de lo mejor. Se encargaba de preguntarnos con frequencia cualquier cosa que ocuparamos para el cuarto. Y dejaba nuesto cuarto muy limpio!
Stayed 7 nights in Oct 2024