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Aparthotel

Olas Altas Suites

3.5 star property

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Exterior
Basic Suite, 1 Queen Bed, Kitchen | Premium bedding, in-room safe, iron/ironing board, free WiFi
Suite, 1 Bedroom | Premium bedding, in-room safe, iron/ironing board, free WiFi
Full-size fridge, microwave, oven, coffee/tea maker
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Pet friendly
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
Rodolfo Gomez 158, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Playa de los Muertos
    ‪2 min walk‬
  • Los Muertos Pier
    ‪2 min walk‬
  • Malecon
    ‪19 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Basic Suite, 1 Queen Bed, Kitchen

Basic Suite, 1 Queen Bed, Kitchen | Premium bedding, in-room safe, iron/ironing board, free WiFi

Basic Suite, 1 Queen Bed, Kitchen

  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony

  • 409 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from room

Suite, 1 Bedroom

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Olas Altas Suites

3.5-star aparthotel in Romantic Zone
This smoke-free aparthotel features a restaurant, a bar/lounge, and laundry facilities. WiFi in public areas is free. Each apartment features a kitchen with a refrigerator and an oven, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include premium bedding and a coffee/tea maker.
Olas Altas Suites offers 15 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mediterranean aparthotel also offers a terrace and laundry facilities.

Olas Altas Suites is a smoke-free property.

Olas Altas Suites has a restaurant on site.

Languages

English, German, Spanish

Property amenities

Beach

  • Sandy beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: MXN 500 per pet per stay (maximum MXN 500 per stay)
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • No elevator
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Safe

Things to do

  • Fishing nearby
  • Horseback riding nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 units
  • 4 floors
  • Built in 1960
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay (maximum MXN 500 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 250 per accommodation, per stay (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 500 per pet, per stay (maximum MXN 500 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Olas Altas Suites
Olas Altas Suites Apartment
Olas Altas Suites Apartment Puerto Vallarta
Olas Altas Suites Puerto Vallarta
Olas Altas Suites Aparthotel
Olas Altas Suites Puerto Vallarta
Olas Altas Suites Aparthotel Puerto Vallarta

Olas Altas Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 239 out of 461 reviews
Rating 8 - Good. 134 out of 461 reviews
Rating 6 - Okay. 47 out of 461 reviews
Rating 4 - Poor. 20 out of 461 reviews
Rating 2 - Terrible. 21 out of 461 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Felt very safe would like to come again soon
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, helpful staff.
Stayed 13 nights in Feb 2025

10/10 Excellent

Arturo Jose

Liked: Cleanliness, room comfort
Fantastic, from management to the space and location. Great price-value. Will definitely go back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marieke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property we have stayed at twice now. Staff is responsive to all needs and requests.
Stayed 5 nights in Feb 2025

6/10 Okay

James, Seattle

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 7 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Love staying here. Staff are super helpful and friendly. Location is great. Only minor issue with outside AC unit buzzing loudly all night, but I will return.
Stayed 3 nights in Feb 2025

6/10 Okay

Sheri

Liked: Cleanliness, room comfort
There was a constant buzzing outside our window from air conditioning units out side Bars noisy across the street. Staff was great, restaurant below was fabulous c food and wait staff and chef Andreas exceptional. Very few taxis knew where it was. Place was clean, Alma awesome.
Stayed 8 nights in Feb 2025

4/10 Poor

Devin

Traveled with group
Liked: Cleanliness

2/5 would not stay here again

Are group of 10 recently stayed at Olas Altas suite and unfortunately, while there were some good aspects, our experience was overshadowed by a few significant issues. Pros: Location: The hotel’s proximity to the beach is fantastic. It’s just a short walk, making it perfect for beachgoers. Cleanliness: The hotel was mostly clean, and the housekeeper was very kind and attentive, which I appreciated. Restaurant: The restaurant downstairs was decent – a convenient option for meals, especially after a day at the beach Cons: Water Issues: The most frustrating part of my stay was that there was no running water in the entire building for an entire day. Even after that, there was no hot water for most of the stay, which made it difficult to enjoy basic amenities. Sewer Smell: There was a strong, unpleasant sewer odor throughout the hotel that lingered for much of the visit. It really detracted from the overall comfort. Communication: The staff's communication was poor. I didn't feel adequately informed about the water situation, and the lack of clear updates made things more stressful. Noise: Unfortunately the noise from the bar across the street was unbearable. It continued until 3 a.m. most nights, making it difficult to get a good night’s sleep. Overall, the issues with water, the unpleasant odor, a lack of communication from the property staff would make it difficult to recommend this hotel.
Stayed 10 nights in Jan 2025

2/10 Terrible

Cory

Traveled with group
Disliked: Cleanliness, room comfort

Would not recommend. Stay away!

I will say that this place looks just like the pictures. Fortunately, the smell of sewer/gas doesn’t translate through pictures. They have shower drain covers because the drains are connected to the waste from the toilet. If you leave the cover off, you’re welcomed by the strong odor of sewer and gas when you arrive. Our group rented 5 of their suites. The first day and a half of our 10 night stay, we didn’t even have water. The first night, we had to walk to another property just to be able to shower and get ready for the night, and the water was not on til the next afternoon. Then for 2.5 more days we had hot water issues, which means cold showers for all. In total, 4 full days of water issues to start off our trip. We were in touch with management, and all they did was offer us a free breakfast and the option to use the toilets in the restaurant on the first floor of the building. As we were leaving at the end of our stay, Candalaria, the property manager, asked us to message her with what we thought was fair compensation for our issues during our stay, and we did just that. We requested a refund for 2 nights, and we received zero communication since. Which is not surprising after the way they managed our stay. So if you’re looking for a room that smells like sewer and has water issues, go right ahead and book this place. Otherwise, steer clear because it’s not worth the money, and they will do nothing to compensate you for any issues that arise during your stay.
Stayed 10 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, room comfort

Olas Altas Suites Stay January 2025

Our stay at Olas Altas Suites was great. We liked our studio with a well equipped kitchenette, which allowed us to make breakfast in the unit. Since the studio is off from the street, it was quiet despite the night life in the area. Communications with the property via Hotels.com was efficient and it provided us with all of the necessary information for our late check-in. We took advantage of the 20% discount offered to guests at the Azafran restaurant on the ground floor of the building. Excellent restaurant and service!
Stayed 7 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
2nd vist and a wonderful stay and location
Stayed 5 nights in Jan 2025

10/10 Excellent

Natalye

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Miles

Disliked: Room comfort

Misleading Hotels.com Suggestion

I was very disappointed in this stay. The room was not as nice as the pictures on Hotels.com, our bathroom was a little dirty, the bed was very uncomfortable, and the room's windows looked out into a dirty internal courtyard with no view. The website was definitely deceiving. I was unable to cancel this stay once I arrived, and I ended up moving to a new hotel, costing me a lot more money for my trip than I wanted.
Stayed 5 nights in Dec 2024

10/10 Excellent

ROGER, Sherwood

Stayed 11 nights in Dec 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, room comfort

Fantastic hotel!

Fantastic quick trip! Hotel was as described and close to everything. Super clean and comfortable. Communication was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time and would stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew David

Liked: Cleanliness, property conditions & facilities
Great location Comfortable and clean Friendly staff Will return again
Stayed 7 nights in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
By far one of the best places I've stayed in PV. It was clean, safe, and the communication with the owners, prior to arrival and during our stay, was perfecto. Access to the Sapphire Ocean Club is a welcome bonus. There is plenty to do in the neighbourhood, but I'd recommend Apaches for martinis and the taco stand on Francisca Rodríguez. Not sure the name, but I believe the translation is Cry Babies. Enjoy!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Reggie

Liked: Cleanliness, room comfort

RC PVR stay

The trip was amazing and accommodations were great. One recommendation would be that they could add a couple of beach towels in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Mo

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
This is our second apartment I olas , it’s really wonderful there, I hope we will be able to make reservation for Christmas
Stayed 4 nights in Oct 2024

10/10 Excellent

mustafa

Liked: Cleanliness, property conditions & facilities
It’s great place to stay for sure we will be here in December again Great and very clean apartment with all you need even in the kitchen, stuff is friendly and pro ,we also used sapphire beach club and tenants have 50 percent of It’s amazing experience here
Stayed 7 nights in Oct 2024