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Occidental Nuevo Vallarta - All Inclusive

4.0 star property

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Photo gallery for Occidental Nuevo Vallarta - All Inclusive

Sports facility
Aerial view
On the beach, beach towels, snorkeling, beach volleyball
Sports facility
On the beach, beach towels, snorkeling, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

Map
Paseo De Los Cocoteros No 18, Villa 8 Fraccionamiento Náutico, Nuevo Vallarta, NAY, 63732
  • Vallarta Adventures
    ‪2 min drive‬
  • Nayar Vidanta Golf
    ‪3 min drive‬
  • Nuevo Vallarta Beach
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite (Royal Level)

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Studio Suite (Royal Level)

  • 775 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room, Ocean View

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Junior Suite, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room (Level Luxury)

Free minibar, in-room safe, iron/ironing board, free rollaway beds

Royal Room (Level Luxury)

  • 312 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Balcony, Ocean View

Deluxe Room, Balcony, Ocean View | Free minibar, in-room safe, iron/ironing board, free rollaway beds

Deluxe Room, Balcony, Ocean View

  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About this property

Occidental Nuevo Vallarta - All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
At Occidental Nuevo Vallarta - All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 5 restaurants.
Occidental Nuevo Vallarta - All Inclusive offers 366 accommodations with free minibar items and laptop-compatible safes. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.
Occidental Nuevo Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Nuevo Vallarta - All Inclusive features 3 outdoor swimming pools, an outdoor tennis court, a fitness center, and a children's pool. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This all-inclusive property also offers spa services, a complimentary children's club, and multilingual staff. Onsite self parking and valet parking are complimentary.

Occidental Nuevo Vallarta - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Le Buffet - Onsite restaurant.
Los Olivos - Onsite restaurant. Open daily.
Mariachi - Onsite restaurant. Open daily.
Royal Level Restaurant - Onsite restaurant. Open daily.
Tokyo - Onsite restaurant. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Le Buffet
  • Los Olivos
  • Mariachi
  • Royal Level Restaurant
  • Tokyo

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Winery release events
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Occidental Grand Nuevo Vallarta
Occidental Nuevo Vallarta All inclusive
Occidental Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive Nuevo Vallarta
Occidental Nuevo Vallarta - All Inclusive All-inclusive property

Occidental Nuevo Vallarta - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 728 out of 1612 reviews
Rating 8 - Good. 488 out of 1612 reviews
Rating 6 - Okay. 231 out of 1612 reviews
Rating 4 - Poor. 104 out of 1612 reviews
Rating 2 - Terrible. 61 out of 1612 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lynn Katherine

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about it here
Stayed 3 nights in Jan 2025

8/10 Good

gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service
Check in and service is excellent. Food is good. Amenities are a bit outdated.
Stayed 4 nights in Jan 2025

8/10 Good

eddy john

Stayed 7 nights in Dec 2024

4/10 Poor

Isabel

Horrible, we would ask for drinks at dinner and they would not bring to us, or if they did it was after we were done eating and about to leave. They would cater more to the white people. Food was not a good and other reviews say. But I do want to make sure that Don Rene gets a good review, he was very attentive when we needed drinks, and the Royal package is not worth it
Stayed 7 nights in Jan 2025

6/10 Okay

Gary James

Liked: Staff & service
The options to book different bed configurations is never right. The check in is tedious and annoying. The separate areas, for an extra cost is stupid. The late charge fee to stay at the resort after you have checked out of your room is ridiculous. This is an all inclusive resort that charges extra for really ludicrous things. The serving, activities, porters staff for the most part are awesome, always happy and helpful. The bathrooms and plumbing in all areas need to be fixed and upgraded. The placement on the beach and bay is beautiful and provides amazing sunsets.
Stayed 7 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Occidental and it did not disappoint. We loved our time there. The food was very good. The staff was amazing. Everyone was so friendly and helpful. They helped to make our stay enjoyable.
Stayed 8 nights in Jan 2025

4/10 Poor

Arturo

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Raymond, Prince George

Stayed 7 nights in Dec 2024

6/10 Okay

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Peta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Food was excellent. The service was excellent in the Royal level. The Service in Tokyo was disappointing. Olivios was Excellent! Jose Lois Lopez is a wonderful kind Man. His service was top shelf. As a singleton it was a bit difficult. Entertainment lacks. I didn’t like the kids playing in the Royal Level Pool. Overall I had a wonderful vacation. The beach & the Sea was magnificent! Absolutely beautiful! Thank you Jose Lois Lopez
Stayed 13 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Taylor

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
I just stayed here with my partner and our friends for a week. When we first walked in the resort seemed to look really good and clean but as soon as we got to our room we were disappointed. The bed sheets had stains on them and the shower had barely any pressure and was not very secure on the wall. We also had a leather ottoman in the room that had sharpie all over it. The drawers in the bathroom weren’t very sturdy either. During our first evening there we decided to go to the pool only to find there was vomit floating around the pool that wasn’t being cleaned up. The only saving grace was the lunch and breakfast buffet and the staff we encountered were very kind. The speciality restaurants weren’t worth it in my opinion. The resort looks a little rundown when it comes to the rooms and the pool. If they just spend a little time making sure the rooms and amenities were in good condition, it would be nicer for the guests staying. There wasn’t too much to do during the day so we ended up leaving the resort quite a bit during our stay. I wouldn’t recommend staying here and definitely won’t be coming back.
Stayed 6 nights in Jan 2025

2/10 Terrible

Elsa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place will not help you.

I would not recommend this place, not because of bad service but because they couldn’t help me with a personal matter and lost more than $2k. I get you have rules but there should be exceptions for special circumstances. I tried multiple times through hotel.com but I dint not get any help. I love PV but will never go to this resort. Hope you enjoyed my free money.
Stayed 4 nights in Dec 2024

6/10 Okay

Lisa

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Buffet food was great. We only stayed 5 nights so they only allowed us to dine at the ONE a la cart restaurant even tho there were 3 on site. Drinks were very inconsistent between bar tenders. We requested a king bed but got 2 doubles, sheets were very thin had to request an extra blanket. One pool and not many things to do on site. We left the resort a lot, felt safe. Staff were kind. Rooms were always cleaned in a timely manner although they don’t supply face cloths so bring your own. Room service was an extra charge.
Stayed 5 nights in Jan 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Mark

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is incredible, the food is great for the price, but there are definitely some areas of improvement. The pool was a touch too cold, with the kiddie pool area being freezing. The drains near the pool made the whole area smell like sewage. But for the cost, it truly wasn’t terrible. I’d stay there again all things considered.
Stayed 7 nights in Dec 2024

8/10 Good

Spencer Drew

Liked: Cleanliness, staff & service
Stayed 11 nights in Dec 2024

6/10 Okay

Brenda

Traveled with group, Traveled with family
Property was nice... small pool for the size of the hotel... no water equipment for free (like other hotels offer paddle boards kayaks and snorkeling) limited reservations for specialty restaurants you only got 1 reservation per every 3 days of stay. (Other similar hotels are unlimited you just need to make reservations) some servers were only friendly after you give the tip...otherwise they were not the happiest. Food was average and not many varieties same food everyday for breakfast luunch and dinner... everything was at extra cost. No free room service... no snack bar...food was donw by 1030pm and rhe lounge bar was closed by 1am... The items from the bedroom fridge was limited to. 3 coronas 2 waters 1 7up and 2 Pepsi.... if you needed more than the items above it was Extra cost.... overal I would probably not stay at this hotel again as I think other hotels would have better service better food option and less limitation for something that was advertised as ALL INCLUSIVE
Stayed 6 nights in Dec 2024

8/10 Good

Tracey Ann

Stayed 7 nights in Dec 2024

8/10 Good

Sergiy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

BORIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable size and good quality of food espesially I would like todistinguish a great work of the chef for the restuarant "Le bufette', the quality, taste and freshness of food was great and consistant all the time.
Stayed 9 nights in Dec 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent a week here and it was very nice. You really can’t beat the location near the beach and the shopping nearby. The staff was incredible and the hotel is extremely beautiful. We had a nice seating area outside our room facing the garden which was perfect. The only issue we had was the food wasn’t the best for us. The Tokyo restaurant was great, but we didn’t really like the other food options, unfortunately. It was my first time at an all inclusive so maybe that’s common. We had a great time anyway. Thank you Occidentale!
Stayed 6 nights in Dec 2024

6/10 Okay

Simone

It met the need for two days while in transition- the beach is amazing - the spa service was excellent. The food was okay. The resort itself was lovely.
Stayed 2 nights in Dec 2024