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Marriott Puerto Vallarta Resort & Spa

4.5 star property

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Photo gallery for Marriott Puerto Vallarta Resort & Spa

Property amenity
Exterior
Exterior
4 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Avenida Paseo De La Marina 435, Fracc. Marina Vallarta, Puerto Vallarta, 48354
  • International Convention Center
    ‪6 min walk‬
  • El Faro Lighthouse
    ‪6 min walk‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Ocean View

Junior Suite, 1 Bedroom, Ocean View | Living area | LCD TV, pay movies

Junior Suite, 1 Bedroom, Ocean View

  • 592 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 1278 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Oceanfront

  • 571 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Garden view

Room, 1 King Bed, Non Smoking, Garden View

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Beach/ocean view

Room, 2 Double Beds, Non Smoking

  • 366 sq ft
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Beach/ocean view

Room, 2 Double Beds, Non Smoking, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 2 Double Beds, Non Smoking, Ocean View

Panoramic Room, 2 Double Beds, Non Smoking, Ocean View | Beach/ocean view

Panoramic Room, 2 Double Beds, Non Smoking, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Beach/ocean view

Room, 1 King Bed, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Living room | LCD TV, pay movies

Suite, 1 Bedroom, Oceanfront

  • 1130 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View) | Living room | LCD TV, pay movies

Panoramic Suite, 1 Bedroom (View)

  • 1248 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Non Smoking, Ocean View

Beach/ocean view

Panoramic Room, 1 King Bed, Non Smoking, Ocean View

  • 366 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Oceanfront

  • 1377 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | Garden view

Room, 2 Double Beds, Non Smoking, Garden View

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom, Terrace, Oceanfront

Presidential Suite, 1 Bedroom, Terrace, Oceanfront | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, Terrace, Oceanfront

  • 2067 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas

The Westin Resort & Spa Puerto Vallarta

  • On private beach
  • Pool
  • Hot Tub
  • Spa
4.3 out of 5, Excellent, (1005)
The price is $376
per night
$475 total
includes taxes & fees
May 14 - May 15
The Westin Resort & Spa Puerto Vallarta

About this property

Marriott Puerto Vallarta Resort & Spa

4.5-star resort in Marina Vallarta
Catch some rays at the beach or spend the day relaxing at Marriott Puerto Vallarta Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. Housekeeping is available once per stay.
Marriott Puerto Vallarta Resort & Spa offers 433 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ohtli Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Some rates at Marriott Puerto Vallarta Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Marriott Puerto Vallarta Resort & Spa features outdoor tennis courts and an indoor pool. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar and a bar/lounge.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 20894 square feet (1941 square meters) include conference space. This luxury resort also offers an outdoor pool, a children's pool, and a hot tub. Complimentary self parking is available on site.

Marriott Puerto Vallarta Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
La Estancia - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Mikado - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Champions Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Las Casitas - This seafood restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Ceviche and Tequila Bar - This bar specializes in seafood and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Marriott Puerto Vallarta Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 to 30 for adults and USD 15 to 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ceviche and Tequila Bar
  • Champions Sports Bar
  • La Estancia
  • Las Casitas
  • Mikado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20,894 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22 to 30 for adults, and USD 15 to 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CasaMagna
CasaMagna Marriott
CasaMagna Marriott Puerto Vallarta
CasaMagna Marriott Resort
CasaMagna Puerto Vallarta
CasaMagna Resort Puerto Vallarta
Puerto Vallarta Marriott
Marriott CasaMagna Puerto Vallarta
Marriott CasaMagna Puerto Vallarta Resort
Puerto Vallarta Marriott Resort
Casamagna Marriott Puerto Vallarta Resort And Spa
Marriott Puerto Vallarta
Marriott Puerto Vallarta Resort
Marriott CasaMagna Puerto Vallarta Resort Spa
Puerto Vallarta Marriott
Marriott Puerto Vallarta
Marriott Puerto Vallarta Resort Spa
Marriott Puerto Vallarta & Spa
Marriott Puerto Vallarta Resort & Spa Resort
Marriott Puerto Vallarta Resort & Spa Puerto Vallarta
Marriott Puerto Vallarta Resort & Spa Resort Puerto Vallarta

Marriott Puerto Vallarta Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 647 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Pam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had booked two rooms with a panoramic ocean view. After a long travel day we got to the Marriott and the check in person was helping us check in and disappeared for about 20 minutes. We finally asked someone where he went and they went to find him. After some time they told us they had given away both of our rooms! They said they gave them to a pilot who needed them. They then wanted to send us to another resort for a night! I refused to go to another resort and after about 1.5 hours of standing there they put us all in one cheaper room for the night. I talked to another woman staying there the next day and she said the same thing happened to her last year. Crazy me to find out Marriott has a deal with some airlines that pilots can get rooms whenever they need them and take a paying customers room away at will. So Marriott takes the money from the airlines for this deal and doesn’t advertise that if you book with them your room isn’t guaranteed if a pilot needs it. This to me is false advertising!! If we had known this was their policy then we would have the choice to take the chance to loose our rooms after traveling thousands of miles. Someone needs to check on the legality of this policy because the customer has no idea this could happen.
Stayed 7 nights in Jan 2025

6/10 Okay

John

Traveled with partner
Liked: Cleanliness
Check in was poor. Pre-checked in and never received a call. Actually check in is 3:00pm, ehded up going to the desk at 4:00pm because we never received a call. Got into our room at 4:30pm. Food was marginal at the restaurants and everything added to expense. We thought we had booked without a resort fee, but were charged a resort fee. Not sure if that is my mistake or the website. Pool chairs were taken early, although half the spots no one ever sat in. I still think the pool area was very nice and the rooms were clean. Staff was friendly.
Stayed 4 nights in Jan 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

mildred

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I had a very pleasant experience at this resort.
Stayed 6 nights in Jan 2025

10/10 Excellent

Anthony, Vancouver

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is conveniently located near the Marina Vallarta so there are lots of options for shopping and dining. The property is beautifully landscaped and has a fantastic pool which looks out to the ocean. We had a panoramic room which had a fabulous view of the pool and beach. Watching the sunsets from our balcony was incredible! The staff are amazingly friendly and helpful! Even though this hotel is only about 10 minutes from the airport, the noise from the departing planes was not really an issue, likely because I was distracted by the lovely views.
Stayed 7 nights in Jan 2025

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. Staff are amazing. Food was good for the most part. The hotel itself had issues. Of the 3 elevators just past the coffee shop, only all 3 worked twice in our ten day visit. A couple of times, only 1 and one day for a few hours, none. Had no water one day for a few hours then running very brown when it returned. Went away after a while. I would not let these issues deter anyone from staying here. Would we return here? Yes. We didn't do the all-inclusive because honestly, the cost is not justifiable. Just do a deposit at check in for the convenience of day drinking at the pool and the meals you eat there. Between that and eating out, we spent less than the cost per person for all-inclusive. Saying that, we're from Canada and the dollar is not as strong as the US greenback. If you eat and drink a lot with no plans to to anywhere, worth it. Parents, don't bring your teens here unless they are fine chilling with older folks, lol. Heard a few comments from teens on the amount of old people here. Not much to do for them to be honest. The Marina is definitely more quiet than staying further in town, such as the hotel zone. The other, and probably best thing, it's a proper hotel, no time share bs to waste your time.
Stayed 9 nights in Jan 2025

10/10 Excellent

Erika, Union city

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great location.
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Food was not very good.
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel location, 10 minutes from airport, 5 minute walk to marina, large pool area, huge pool w/ great proximity to the beach. Beautiful foliage. Nice spacious clean rooms. Love the pool restaurant for breakfast and lunch. The breakfast, lunch and pool area servers were great. Attentive, knowledgeable and hustled. Dinner staff not as impressive, not as present, no knowledge of wine. We have been coming to the Marriott for many many years. Always enjoy our experience. All was as expected except the staff handling the towels and water sports. Had a hard time communicating. Were given times to use kayaks only to be told that kayaks can't be used after a specific time. Poor communication amongst the staff. One staff member told us one thing only to have another staff member tell us something different. Had to hunt down the life guard who was hidden in the corner of the hut on her phone to get permission to kayak. Not professional. Also hearing that the Marriott is going all inclusive. One of the reasons we've always chosen the Marriott is because it isn't all inclusive. We value personalized good service, good food and a dining experience with our family. I hope those elements won't get lost in the change.
Stayed 8 nights in Dec 2024

6/10 Okay

Joel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Staff was nice. Hotel was nice. Resort fee seemed like an over charge compared to other hotels in the area. Elevators kept getting stuck while we were in there and opening not level with the floor. They kept having issues charging. They would say the payment didn’t go through but our bank account would show pending already.

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Resort fee seemed like an over charge. There were several charging issues when paying for our orders. They would try to charge again saying it didn’t go through after our credit card showed it was pending already.
Stayed 6 nights in Jan 2025

10/10 Excellent

Anastasiya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Jose

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I can not believe a company of this caliber, can drop the ball on their customers, we made a reservation for a room with a king size bed and ocean view, and instead they give us a room with a double full size beds and a partial ocean view the employees at the reception were very unfriendly (Victor and his Supervisor) made us feel like either you take that room or go find something else, after few minutes of discussing they give us a $30 dlls credit for a room that we paid over $350 dlls daily. Very disappointed.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elvira

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall i love the Marriott been here 4 times and have never been disappointed
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Fernands

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Karla Caro

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location great service and room clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Balasundaram

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the concierge was very nice. Especially we had a person named Alexa who was very good, knowledgeable and was always willing to help and made a big difference. She went above and beyond to help everyone. Will promptly follow up on things and was always greeting with a smile. She is a great example of a wonderful customer service person and is an asset to this facility.
Stayed 8 nights in Dec 2024

10/10 Excellent

Karisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Gillian

Stayed 3 nights in Dec 2024

6/10 Okay

Joan

Traveled with family
Only 1 out of 3 elevators working. Reception sent us to the wrong room twice. Third time was correct. Our door lock was broken. A broken rail on our deck.
Stayed 2 nights in Jan 2025

4/10 Poor

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Simone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
It was ridiculous that I had to stand at 7:30 to rush for a beach chair - anywhere around the pool and within 30 minutes all chairs were taken or towels showing ownership with no one at the poolside.???
Stayed 5 nights in Dec 2024

10/10 Excellent

Arundhati

Stayed 8 nights in Dec 2024