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Krystal Vallarta - All Inclusive

3.5 star property

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Photo gallery for Krystal Vallarta - All Inclusive

3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
3 outdoor pools, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Business center
Terrace/patio
Standard Room, Ocean View | Beach/ocean view

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪9 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 44 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View | 1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Garden View

  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Mountain View

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Vamar Vallarta All Inclusive Marina and Beach Resort

  • Pool
  • All inclusive
  • Kids pool
  • Parking included
3.4 out of 5, (1003)
$266 nightly
The price was $409
The price is $266 total
includes taxes & fees
Vamar Vallarta All Inclusive Marina and Beach Resort

About this property

Krystal Vallarta - All Inclusive

3.5-star property in Hotel Zone
At Krystal Vallarta - All Inclusive, hit the beach, dine onsite at Aquamarina, or enjoy a drink at one of the property's 2 bars/lounges.
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a waterslide and a fitness center.
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Vallarta - All Inclusive features 3 outdoor swimming pools, a waterslide, and a fitness center. Dining is available at one of the property's 3 restaurants. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

Event facilities measuring 11819 square feet (1098 square meters) include conference space. This all-inclusive property also offers a complimentary children's club, pool umbrellas, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Krystal Vallarta - All Inclusive is a smoke-free property.

Aquamarina - This buffet restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Las Velas - This buffet restaurant is located by the pool and specializes in Regional cuisine. Guests can enjoy drinks at the bar. Open select days.
Lobby Bar - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Aquamarina
  • Las Velas
  • Lobby Bar

Things to do

  • 3 outdoor pools
  • Free children's club
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 11,819 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 201 out of 744 reviews
Rating 8 - Good. 167 out of 744 reviews
Rating 6 - Okay. 151 out of 744 reviews
Rating 4 - Poor. 112 out of 744 reviews
Rating 2 - Terrible. 113 out of 744 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Lynn

Stayed 5 nights in Mar 2025

6/10 Okay

Zane, Aurora

Traveled with partner
Liked: Cleanliness, staff & service
What I liked was staff and food. Didn’t like the fact that they didn’t tell us the main part of the resort was being torn down and being remodeled we would have chosen a different location. The room they gave us was nice the adjoining room had a door that wasn’t sound proof at all.
Stayed 8 nights in Mar 2025

10/10 Excellent

Todd

Liked: Amenities, property conditions & facilities
Very close to the Marina and Walmart, maybe 4-5 blocks, easy bus access, you'll use the bus a lot! 10 pesos, you can't beat it. You'll definitely need the bus to get downtown that would be a hell of a walk
Stayed 5 nights in Mar 2025

10/10 Excellent

Dalia fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Tess

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Ray

The website needs to be updated as part of it is under construction and not all services are available.
Stayed 7 nights in Feb 2025

4/10 Poor

Les

Traveled with partner
Disliked: Amenities, property conditions & facilities
We chose this as it appeared to be a smaller resort with a couple of very cute features. The Mexican people were, as always, welcoming and warm. The weather was excellent. Though we didn't get to stay in the portion of the hotel that was featured in their ad, we still enjoyed the amenities for the first few days. By day four, things started to go downhill. Large walls were built overnight, cutting off about 1/3 of the amenities, including a pool, bar, beachside restaurant, washrooms and showers, as well as part of the pool deck for the main pool that was left for guests. Construction crews were everywhere on the site, creating obstructions, noise and dust. Detours were set up every day making walking around unpredictable. Resort was advertised as having a main buffet and two specialty restaurants. If this was ever actually the case, by the time we were getting used to the layout, there was only the main buffet and one other regular restaurant building which alternated between Italian and Asian on a somewhat irregular schedule. It became completely unpredictable so one couldn't be sure where or what kind of food we'd be getting. At first, we thought it was just about a renovation - and we were disappointed that the hotel would take guest reservations without informing us before the fact. Later we heard that they had sold off part of their property. In either case, we would not have chosen to stay had we known about it.
Stayed 9 nights in Feb 2025

4/10 Poor

Lauren

Stayed 6 nights in Feb 2025

10/10 Excellent

Sandra M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and would highly recommend staying here. The staff were very friendly, the hotel very clean, and food very good with variety each day. We had access to two swimming pools and both very nice and clean. The children's area very enjoyable with the waterslide and kids pool. We were able to enjoy time on the beach, used the lounge chairs and watched whales on two occasions. We met Ernesto, a tour guide on the beach, and booked tours with him. He was very informative and we felt very welcomed and safe with him. Only downfall was some construction on buildings close to pool areas but we were able to find a spot to relax and didn't notice it too much. Also didn't have towels for 2 days but asked at front desk and some were sent up. Hotel is within walking distance to a convenience store and about 2 blocks from a steak house. Tours from the marina were about a 15 minute walk so didn't need taxi as the walk was nice. We will definitely stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Rafael Guadalupe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 5 nights in Feb 2025

10/10 Excellent

Wanda

It was amazing! Amazing food and great staff
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Kenzie

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There are definitely worse places to stay but we will not be returning to Krystal Vallarta. The food is terrible it’s the same things every other night. The staff was less than helpful. Not enough chairs at the beach or around the pool. Housekeeping would take our towels but wouldn’t give us fresh ones. Overall absolutely NOT worth what we paid.
Stayed 7 nights in Feb 2025

4/10 Poor

Cynthia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible for the all inclusive
Stayed 3 nights in Nov 2024

6/10 Okay

Veronica

Traveled with family and small children
Informaction not acurate, the photos on the app was not the same when You get to the hotel, hotel is old and outdated. Personel of the hotel is excelente and food too, over all I did not like My stay at all. Only stayed for the food.
Stayed 3 nights in Feb 2025

8/10 Good

Eileen, Santa Rosa

Stayed 7 nights in Feb 2025

10/10 Excellent

Chase Pest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Everything was great, we had a nice relaxing time, wonderful room and beautiful beach! Thanks!
Stayed 3 nights in Feb 2025

8/10 Good

Adam, Penticton

Traveled with partner
Liked: Cleanliness, amenities
Great view. Balcony unsafe due to unfastened railing.
Stayed 4 nights in Feb 2025

4/10 Poor

Pamela

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Do NOT stay here. Surrounded by construction, half the resort is now sold to Thompson. Only 2 pools now and 1 kids pol. Can't get a coffee anywhere before 7am. Limited food service. At most this is a 1.5 star place.
Stayed 14 nights in Feb 2025

8/10 Good

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The all-inclusive food was surprisingly good and had plenty of options. The service was excellent and all of the staff were super polite. The beach area is great with tons of lounge chairs to sit on and much larger compared to other resorts that are further south. Our only complaint would be that there was quite a bit of construction going on during our stay and sometimes they would be working and making a lot of noise during peak beach hours.
Stayed 8 nights in Feb 2025

2/10 Terrible

Liliana Angelicia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the staff were nice, they just took awhile when requesting for towels / blankets, plus food was bland and drink options were limited. and every 5 mins someone is trying to sell you something on the beach.
Stayed 3 nights in Feb 2025

8/10 Good

Ryan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
When we first arrived we were greeted quickly by Sandra and checked in fast. Our room was spacious with a city view. The fridge is not stocked and you have to request water every day to have it in your room. This was a downside. The room often wasn’t cleaned and when it was there was often no towels left for us. Sadly Valentine’s Day we came back to our room not made up. When we arrived there were changes being made which made the first couple days confusing. But once the new construction areas opened it was amazing!! Cannot say enough good things about the staff, except of the room cleaning staff. The selection of food was flavourful and typical variety as most all inclusives in this price range. The pools were not too crowded and we easily found seating every day either near the pool or on the beach. Downside is when on the beach you are asked every five minutes to buy things. They do not stay outside the ropes. This got annoying. We stayed during the beginning of February for 14 days. There is a property beside the resort that is stating construction so going forward there will be that noise for others to be aware of. Location is perfect and close to everything you will need.
Stayed 14 nights in Feb 2025

2/10 Terrible

Tara

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Having been to Puerto Vallarta many many times this trip was my biggest disappointment. Krystal Vallarta is currently a construction zone- being taken over by a new resort/hotel. Had I known this ahead of time I would not have booked. The staff at the desk, management, other staff are friendly and helpful. This was never an issue. The conditions of the grounds- unusable space is a concern. The daily noise. The bulldozer. The constant daily changing of access to the resort is unacceptable. The resort is not authorizing any refund or partial refund for my stay Feb 3-7. I am very disappointed and will not hesitate to share my concerns to help other travellers. This was not a vacation. This was a mess. Expedia also has been unhelpful in this matter. Please do your research before staying at the Krystal Vallarta or any other hotel. Construction is no joke.
Stayed 4 nights in Feb 2025

8/10 Good

Gamaliel

Liked: Cleanliness, staff & service
Property is under construction and that's make look not to good
Stayed 3 nights in Feb 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I would stay here again after 10 years when the construction is done There were very loud pile drivers and jack hammers going all day long every day !!!! No possibility of relaxation!!! And there was raccoons on the tables at dinner time that THE WAITERS WERE FEEDING BREAD!! But the property is beautiful, the food is good, the entertainment is good, and the staff is tremendous - friendly and helpful We always stay at all inclusives and this is the first one ever, that on checkout day - seems wanting to push you away forever I'm not talking about checkout times, but the revoking of priveleges We weren't affected as our flite was at 3 But people with flite at midnite were basically thrown out on the street at 11 am! Saving a few bucks? IT DOESN'T AT ALL SAY COME BACK AGAIN!!
Stayed 14 nights in Jan 2025