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Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

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Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Buffet
Deluxe Ocean View Doble | View from room
Executive lounge
Junior Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Playa Bucerías
    ‪4 min drive‬
  • El Tigre Golf at Paradise Village
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite Ocean View Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite Ocean View Doble

  • Ocean view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Tropical View Doble

  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool view Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite Pool view Doble

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen Bed

Standard Queen Bed | 1 bedroom, free minibar, in-room safe, blackout drapes

Standard Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Altitude Club Junior Suite Ocean View Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Altitude Club Junior Suite Ocean View Doble

  • Ocean view
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Club Junior Suite Swim Out King

1 bedroom, free minibar, in-room safe, blackout drapes

Altitude Club Junior Suite Swim Out King

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Junior Suite Ocean Front King | 1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite Ocean Front King

  • Bay view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, free minibar, in-room safe, blackout drapes

Family Room

  • 366 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Ocean View Doble

Deluxe Ocean View Doble | 1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Ocean View Doble

  • Ocean view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Tropical View King

Deluxe Tropical View King | 1 bedroom, free minibar, in-room safe, blackout drapes

Deluxe Tropical View King

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Altitude Club Junior Suite Swim Out Doble

1 bedroom, free minibar, in-room safe, blackout drapes

Altitude Club Junior Suite Swim Out Doble

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Garden View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Classic With Pool View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Classic With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Superior With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Junior With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Suite Premium With Pool View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star Nuevo Vallarta property walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Krystal Grand Nuevo Vallarta – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Change of towels is available on request.
Krystal Grand Nuevo Vallarta – All Inclusive offers 480 air-conditioned accommodations with MP3 docking stations and free minibar items. 50-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Krystal Grand Nuevo Vallarta – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Grand Nuevo Vallarta – All Inclusive features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This all-inclusive property also offers a terrace, a complimentary children's club, and an arcade/game room. Complimentary covered self parking is available on site.

Krystal Grand Nuevo Vallarta – All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
The Grill - This restaurant serves dinner only. Reservations are required. Open select days.
Ayami - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.
Restaurante "O" - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda El Mortero
  • Restaurante "O"
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • Free stocked minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are not allowed in the infinity pool.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Krystal Grand Nuevo Vallarta – All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 532 out of 1200 reviews
Rating 8 - Good. 328 out of 1200 reviews
Rating 6 - Okay. 187 out of 1200 reviews
Rating 4 - Poor. 81 out of 1200 reviews
Rating 2 - Terrible. 72 out of 1200 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs night show times to be longer
Stayed 7 nights in Feb 2025

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Debra, Monticello

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Have been to many all inclusives and this is one of my favorites. Beautiful beach, well maintained property, friendly staff. Love the fish tacos by the pool everyday. And love the massages on the beach
Stayed 7 nights in Feb 2025

8/10 Good

Cindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2025 in Flamingos

I'm super glad we booked thru Hotels.com. We had special concierge for that. The restaurants are all inclusive only and not a user friendly experience. The food is pretty avg. The buffet was amazingly satisfactory. You have to go out to get delish, like the Blue Shrimp. Bosarious. It's a cute little town about a 2.5 mile walk. If your able, If rent bikes and you can go all over. There's some great bars and food here. I give the resort ****.
Stayed 8 nights in Feb 2025

8/10 Good

PIOTR

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Feb 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds are meticulously maintained and cleaned. Staff is very friendly and accommodating. Noisy at the pool all day between screaming kids and adolescent adults, loud music.
Stayed 14 nights in Feb 2025

10/10 Excellent

Mikhail

Liked: Staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 4 nights in Nov 2024

8/10 Good

Roberta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very clean property. The only real downside is the confusion and chair shortage/saving at both pools. No one should have to get up at 5:30 in the morning to find a chair by the pool.
Stayed 7 nights in Feb 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sunsets from the infinity pool and beach are incredible!
Stayed 4 nights in Feb 2025

10/10 Excellent

julie, trimble

Stayed 6 nights in Dec 2024

10/10 Excellent

Dwayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for 2 weeks and I didn’t expect it to be so good! Check in went very smoothly. There is a special check in for Expedia customers. You can go there any time throughout your stay and grab coffee wine champagne or snacks throughout the day. Jose at the buffet was awesome. Food was good buffet was as good as the a la cartes We received a free upgrade to 10th floor ocean view. Loved our room. Cleaning staff was excellent and even provided turn down service. The location of this resort is right across the yellow brick road that leads to Bucerias. Beautiful path and easy walk into town and fast. The pools are clean and poolside service was excellent The really only downside was we were never able to get a chair at the adults only pool. Lots of saved chairs very early in the morning and not necessarily filled until late morning. Would recommend this resort
Stayed 14 nights in Feb 2025

8/10 Good

Andre John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. Wifi in the room wasn't good. Shower drain started to block after room was cleaned. Good food. Good drink service.
Stayed 7 nights in Feb 2025

8/10 Good

GREGORY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty much everything is on site, don't have to leave, but plenty of fun things to do in PV. No nearby shops or restaurants. People that work there are wonderfully pleasant and helpful. Long open beach to walk along.
Stayed 6 nights in Feb 2025

10/10 Excellent

Mark Van

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food good staff good beach
Stayed 7 nights in Feb 2025

2/10 Terrible

Danielle

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were very disappointed in our stay, we were first put into a room not much bigger than a closet and the air conditioning did not work. Finally after spending two days of my vacation complaining, we were moved to another room that much nicer and more of the description of what we reserved. But unfortunately after a couple of days the air conditioning stopped working and a pipe in the bathroom ceiling broke and water was pouring into the bathroom. We were only give 2 towels daily and I was constantly asking at the front desk for towels so we didn’t fall and for the holes in the ceiling to be repaired as all of our items were getting soaked. I went around 12 times and never got the situation fixed. I even filled out report forms. Worst vacation ever and I wasted so much time waiting on repairs, cleaning up water and waiting in lines at the front desk. My whole resort cost should be refunded! I have video and pictures and I contacted Expedia while on my trip for desperate help.
Stayed 14 nights in Feb 2025

10/10 Excellent

Bradley Richard, Edmonton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Christine Gay

Traveled with group
Liked: Staff & service
Great pool. Staff was great. Not enough chairs and tables in lobby and common areas for casual gathering for games etc. Food was good. Restaurant reservstion system poor app didnt work properly. Beach very dirty. Garbage. Not cleaned and maintained properly cigarette butts all through sand. Need proper siting chairs for beach
Stayed 9 nights in Feb 2025

8/10 Good

STEPHEN

Traveled with group
Liked: Cleanliness, staff & service
We liked the infinity pool, however, the water could have been a bit warmer as the weather was cooler those days. We would have like to see more chairs on the beach instead of just loungers as the older people prefer chairs. More outdoor table and chairs near pool for socializing and playing cards. Also, more seating in the lobby. The furniture in there is minimsl, broken snd uncomfortable
Stayed 9 nights in Feb 2025

6/10 Okay

MICHAEL, Vancouver

Traveled with group
Liked: Cleanliness
Poor wifi , very difficult to book restaurants, Horrible check in experience front desk
Stayed 9 nights in Feb 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Solomon and Miguel at the pool bar were great and made fabulous cocktails. And Edgar in activities made the time around the pool more fun and was a great help when we needed something would go back for sure. Already looking into it
Stayed 10 nights in Feb 2025

8/10 Good

Tracy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly.Property clean.Food excellent.Difficult to get a table to accommodate more than 4 people at any meal.
Stayed 8 nights in Feb 2025

8/10 Good

Cathy Lee

Traveled with family
Liked: Cleanliness, staff & service
I recently stayed at Krystal Grand Nuevo Vallarta and had a good experience! The resort was clean, and the food offered a good variety of options at every meal. The drinks were also enjoyable. While the resort is a bit dated and the nightlife was limited after the main show, we still had a fun time. Overall, we would return for another stay
Stayed 7 nights in Feb 2025

6/10 Okay

Marit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Infinity pool was gorgeous except saving chair situation. Impossible to get chairs unless you were there are 5:00 am. Nothing to do in the evenings after dinner. Entertainment was early and focused on the kids. Music in lobby or sky bar in evenings would have been nice and shows at 9:00 for adults after dinner
Stayed 9 nights in Feb 2025

8/10 Good

Lisa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful nine-day stay. The compact, well-designed resort has three pools, but chair availability was an issue. We preferred the beautiful beach, which had plenty of loungers, swimmable waters, and stunning sunsets. Bucerías is a great walk away—stop at Adriano’s for a margarita! The resort is clean but showing signs of wear. The buffet was great, with varied themes (except Asian night). A la carte options were decent, though the grill was hard to book. Take a Bite coffee shop was a favorite, and the rooftop bar had amazing sunset views but lacked ambiance. Exceeded expectations—Super Bowl party, trivia, karaoke, and movie nights were fantastic! Our Junior Suite Ocean View (Altitude access) had a great view but was worn. It was clean, comfortable, and well-maintained, with excellent housekeeping. Walking to Bucerías was easy, and Uber was the best way to get to PV and Sayulita. The staff was outstanding, with a shout out to Esther and Griselda at the buffet, and Trinidad, the porter as well as the staff in the Altitude Room – Yaneisy, Jaimara, Salvador, and Josefina! Final Thoughts: Minor flaws aside, we loved our stay and would return!
Stayed 10 nights in Feb 2025