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Hyatt Ziva Puerto Vallarta - All-inclusive

4.5 star property

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Photo gallery for Hyatt Ziva Puerto Vallarta - All-inclusive

Relax by the pool surrounded by palm trees and a scenic mountain view.
Experience the tranquil atmosphere of our lobby, featuring a central water feature surrounded by comfortable seating and decorative panels.
Relax by the pool with a refreshing drink at this oceanfront bar, featuring a thatched roof and comfortable seating.
Guests can dine al fresco with ocean views from this outdoor dining area.
Welcome to our reception area, featuring a geometric pattern on the back wall and a unique ceiling design with intersecting lines and panels.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Carretera Barra de Navidad, Km. 3.5 Zona Hotelera Sur, Puerto Vallarta, 48390
  • Playa de los Muertos
    ‪2 min drive‬
  • Los Muertos Pier
    ‪3 min drive‬
  • Malecon
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean Front King

Ocean Front King | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front King

8.0 out of 10
Very good
(19 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Ocean View Balcony Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony Double

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Free minibar, in-room safe, desk, iron/ironing board

Ocean Front Double

7.4 out of 10
Good
(22 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Suite King

Club Ocean View Suite King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite King

9.2 out of 10
Wonderful
(10 reviews)
  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean View Suite Double

Club Ocean View Suite Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean View Suite Double

9.2 out of 10
Wonderful
(7 reviews)
  • 699 sq ft
  • Sleeps 5

View all photos for Ocean View Double

Free minibar, in-room safe, desk, iron/ironing board

Ocean View Double

8.6 out of 10
Excellent
(33 reviews)
  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Ocean View King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View King

7.8 out of 10
Good
(30 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean Front Hot Tub King

Club Ocean Front Hot Tub King | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub King

9.0 out of 10
Wonderful
(20 reviews)
  • 699 sq ft
  • Sleeps 4

View all photos for Club Ocean Front Hot Tub Double

Club Ocean Front Hot Tub Double | Free minibar, in-room safe, desk, iron/ironing board

Club Ocean Front Hot Tub Double

9.0 out of 10
Wonderful
(4 reviews)
  • 699 sq ft
  • Sleeps 5

View all photos for Swim Up King

Swim Up King | Free minibar, in-room safe, desk, iron/ironing board

Swim Up King

9.6 out of 10
Exceptional
(5 reviews)
  • 473 sq ft
  • Sleeps 3

View all photos for Swim Up Double

Swim Up Double | Free minibar, in-room safe, desk, iron/ironing board

Swim Up Double

9.6 out of 10
Exceptional
(4 reviews)
  • 473 sq ft
  • Sleeps 4

View all photos for Double

Double | Free minibar, in-room safe, desk, iron/ironing board

Double

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 4

View all photos for Ocean View Balcony King

Ocean View Balcony King | Free minibar, in-room safe, desk, iron/ironing board

Ocean View Balcony King

8.8 out of 10
Excellent
(40 reviews)
  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Plunge Pool Suite King

One Bedroom Plunge Pool Suite King | Free minibar, in-room safe, desk, iron/ironing board

One Bedroom Plunge Pool Suite King

  • 1249 sq ft
  • Sleeps 3

View all photos for Club Ocean View Swim up Suite Double (18+ only)

Club Ocean View Swim up Suite Double (18+ only) | Living area | LED TV

Club Ocean View Swim up Suite Double (18+ only)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for King

King | Free minibar, in-room safe, desk, iron/ironing board

King

10.0 out of 10
Exceptional
(1 review)
  • 473 sq ft
  • Sleeps 3

View all photos for Club Ocean View Swim Up Suite King (18+only)

Club Ocean View Swim Up Suite King (18+only) | Living area | LED TV

Club Ocean View Swim Up Suite King (18+only)

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Hyatt Ziva Puerto Vallarta - All-inclusive

4.5-star property in Conchas Chinas
Catch some rays at the beach or spend the day relaxing at Hyatt Ziva Puerto Vallarta - All-inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hyatt Ziva Puerto Vallarta - All-inclusive offers 335 air-conditioned accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vita Mar Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hyatt Ziva Puerto Vallarta - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Hyatt Ziva Puerto Vallarta - All-inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 6 bars/lounges, a beach bar, and a poolside bar. This all-inclusive property also offers a children's pool, a hot tub, and a fitness center. Complimentary self parking is available on site.

Hyatt Ziva Puerto Vallarta - All-inclusive is a smoke-free property.

Casa Grande - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Blaze - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.
Pureza - This restaurant specializes in Asian cuisine. Open daily.
Melanzane - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open select days.
Vivaz Buffet - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Pilates
Yoga

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blaze
  • Casa Grande
  • Melanzane
  • Pureza
  • Vivaz Buffet

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,296 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hyatt Ziva Puerto Vallarta All Inclusive All-inclusive property
Hyatt Ziva Puerto Vallarta
Hyatt Ziva
Hyatt Ziva Puerto Vallarta In

Hyatt Ziva Puerto Vallarta - All-inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 818 out of 1279 reviews
Rating 8 - Good. 257 out of 1279 reviews
Rating 6 - Okay. 105 out of 1279 reviews
Rating 4 - Poor. 60 out of 1279 reviews
Rating 2 - Terrible. 39 out of 1279 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mittal

I liked everything from hospitality to room service and location just they could have focused little more on vegetarian options. Overall I would definitely recommend this place.
Stayed 5 nights in Apr 2025

10/10 Excellent

Matthew Arthur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed some R & R at the Hyatt Ziva. The property was very nice, the food was great, and the staff were very friendly and helpful. We'll be back.
Stayed 4 nights in Apr 2025

10/10 Excellent

Conner

Stayed 4 nights in Apr 2025

10/10 Excellent

Ilya, Danville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Hyatt Ziva Puerto Vallarta and were pleasantly surprised by how much we enjoyed it! The food was consistently delicious with plenty of variety, and the service throughout the resort was excellent. Our room was spotless, modern, and featured breathtaking views of the ocean—waking up to the sound of the waves each morning was a highlight. The location is perfect—tucked away in its own private cove yet just a short drive to Old Town, which made it easy to explore the local charm and culture. One small heads-up: if you're staying on the upper floors, you might hear a bit of construction noise during the day, but it didn’t take away from the overall experience. We’d absolutely stay here again and highly recommend it for a relaxing and scenic getaway!
Stayed 7 nights in Apr 2025

10/10 Excellent

Nishat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kirstin

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great all inclusive property. We mostly stayed on the property which was secure and secluded. The private beach is protected and private. There was a lot do and it had pools for kids and adults only. Also, swim up bar at one pool. There was a little remodel noise during our stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to cut our trip short within 24hrs of arriving due to a family emergency. Hyatt was very accommodating and refunded us appropriately. We were very sad to leave and will definitely return sometime soon! Dining options lovely, staff wonderful, views amazing. A gem of a location!
Stayed 7 nights in Mar 2025

4/10 Poor

Donna E

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude. They were incredibly and friendly and unhelpful. The bartenders at the open bar were extremely rude and most of their time making fun of people. I would never go to this resort again. We go to Cabo all the time and never have this kind of experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Wasim

Stayed 4 nights in Apr 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Aaron B., Kingwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jan 2025

4/10 Poor

Olena

Stayed 7 nights in Mar 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and food was delicious
Stayed 3 nights in Mar 2025

8/10 Good

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is beautiful! Every room has a view. The staff was very responsive when we had an issue with our room. The food choices were good, though it was very hard to accommodate our large family group at meals. Especially when the young children were with us. The reservation system for dinners was not always easy.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jane K

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

V'Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

sia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, noisy, limited dining, inconvenient….cant be more disappointed
Stayed 4 nights in Mar 2025

8/10 Good

Stephen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful property. The pools are amazing, the sound of the ocean is fantastic. The service was a bit lacking. It felt like there was little urgency to assist or to solve challenges from guests. We showed up for our dinner reservation at the wrong time (our error). Instead of helping us figure it out, they just said “sorry we can’t seat you.” I’d expect a resort like this to take care of their guests more proactively, helping them find a reasonable alternative option; even in instances where it is the guest who made an error.
Stayed 1 night in Mar 2025

2/10 Terrible

Ellen Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brad

Stayed 7 nights in Mar 2025

10/10 Excellent

Clint Harold

Stayed 5 nights in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Private beach, attentive staff, good food and not overly crowded
Stayed 5 nights in Mar 2025

10/10 Excellent

Sooyoung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 5 nights in Mar 2025