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Hotel Tropicana - Near Olas Altas Street

3.0 star property

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Photo gallery for Hotel Tropicana - Near Olas Altas Street

Superior Room, 1 King Bed | Beach/ocean view
On the beach, sun loungers, beach umbrellas, beach towels
Superior Room | Beach/ocean view
Terrace/patio
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
Puerto Vallarta
  • Playa de los Muertos
    ‪1 min walk‬
  • Los Muertos Pier
    ‪4 min walk‬
  • Malecon
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 140 sq ft
  • Studio
  • Sleeps 2

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • 160 sq ft
  • Studio
  • Partial sea view
  • Sleeps 4

View all photos for Basic Room

Basic Room | In-room safe, free WiFi, bed sheets

Basic Room

  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds

  • 161 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Double Beds

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Terrace/patio

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About this property

Hotel Tropicana - Near Olas Altas Street

3-star aparthotel in Romantic Zone
Spend the day on Hotel Tropicana - Near Olas Altas Street's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers free WiFi, a microwave, and a TV with cable channels. Additional amenities include room service, a ceiling fan, and a hair dryer.
Hotel Tropicana - Near Olas Altas Street offers 203 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels.

Bathrooms include showers. This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Tropicana - Near Olas Altas Street and enjoy amenities like a children's pool.

Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach aparthotel also offers a garden and a terrace.

Hotel Tropicana - Near Olas Altas Street is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Tropicana - Near Olas Altas Street has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Food and drink

  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 180 for adults and MXN 130 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 203 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 130 to 180 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 9 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta

Hotel Tropicana - Near Olas Altas Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 898 out of 2400 reviews
Rating 8 - Good. 726 out of 2400 reviews
Rating 6 - Okay. 382 out of 2400 reviews
Rating 4 - Poor. 211 out of 2400 reviews
Rating 2 - Terrible. 183 out of 2400 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob, Hopkins

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, friendly staff, good location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities
Run down but the service is excellent and has the best beach
Stayed 2 nights in Jan 2025

10/10 Excellent

Elaine Beverley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love staying at the Tropicana!
Stayed 14 nights in Jan 2025

8/10 Good

john

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent, the beach was very nice, we enjoyed having drinks and food around the pool area. Overall great location
Stayed 14 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Dinners so Expencil
Stayed 6 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, room comfort

Tropicana is The Best

The staff were Great, The room was nice
Stayed 2 nights in Jan 2025

4/10 Poor

Antonina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are falling apart .. ripped drapes.. paint coming off the walls- mold in the bathrooms .. I have cb pictures… they would not rebate us money or switch our room.. very disappointing
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is an older property and they are in the process of remodeling. My room had a view of the ocean and the beach. It was wonderful falling asleep to the sound of the waves. There are numerous dining options all around the hotel within walking distance.
Stayed 4 nights in Jan 2025

8/10 Good

Suzanne

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Darby

Traveled with group
Liked: Cleanliness
Stayed 6 nights in Jan 2025

4/10 Poor

Jacob

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
This was 5th or 6th stay at the Tropicana. Unfortunately it may be my last. The room stunk horrible. The bathroom was gross and no ventilation. I could hear everything upstairs. Day of checkout they wouldn't let me get a late check out or work with me at all. Luggage went to lobby as I was instructed. I had a last bite to eat. When my Uber came the bags had been moved, all gone. They ended up putting it in a taxi then driver demanded payment. I feel hotel Tropicana should have paid the taxi. The guy at the desk was rude, did not care about my missing luggage. Very stressful and they didn't help. I do appreciate them arranging a taxi but it was their error and did not acknowledge or even try to say sorry. I would definitely need some service recovery to even consider staying there again.
Stayed 6 nights in Jan 2025

6/10 Okay

JOSE E

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Julius

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Nathalie

Disliked: Amenities
Great location
Stayed 2 nights in Jan 2025

6/10 Okay

Carla

Traveled with group
We only received water bottles the first day and nothing after and no coffee available.
Stayed 10 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

steven

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pools were nice, the infinity pool was a bit cool but it was almost always empty so i had the pool to myself, that was great. The usual issue that every resort has, people leaving stuff on pool chairs to reserve them and you do not see anyone in them for hours. This makes it difficult to get chairs anywhere in the pool area. Rooms where good we booked 2 rooms for 7 people, both rooms were good. Beds where very good. It would have been nice if the rooms would have had a small fridge. Staff was good. I would stay there again. Good value.
Stayed 5 nights in Jan 2025

10/10 Excellent

Robert Jamot

Liked: Cleanliness, property conditions & facilities
Loved the place everything, will be back again
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Everything was very good except the lady who gives

Everything was very good except the lady who gives the pool towels. Sorry, but they need to fire that lady. She has ZERO customer service and treats people like trash.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julius Mendoza

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place ..
Stayed 5 nights in Jan 2025

2/10 Terrible

Alonso, Quincy

Traveled with family
Disliked: Amenities
Check in went well, they took our luggage to our room, we get there and there were no towels, luckily the gentleman that brought our luggage up was still there. He said he would bring us towels and never came back. The TV didn't work. (ROOM WAS NOT EVEN CLOSE ON HOW IT LOOKED ON LINE) we were issued one key only, and you had to put the key in the slot in order for the lights to come on. Next morning my wife wanted hot water for her coffee, and they said they didn't have any hot water. I reserved the room for two nights ended up staying one night only didn't even ask for reimbursement, I ended up getting another room somewhere else, my kids stayed at the other place while we went back to check out ang grab our luggage. When I went to check out, they wanted the bracelets back that my kids had, or they were going to charge me for them. I had to give them a written explanation on why I couldn't return those bracelets. (Bottom line Terrible experience)
Stayed 2 nights in Jan 2025

10/10 Excellent

wayne cory

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Sergio, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The Tropicana Hotel is my new favorite spot in Puerto Vallarta. It’s in a great location on the beach in the Zona Romantica.
Stayed 3 nights in Jan 2025

6/10 Okay

Larry

Disappointed - better value elsewhere

No dresser for clothes….do not have brewed decaf coffee, margarine instead of butter…they maintain the grounds but not the rooms; they repair but do not finish the job….they only supply bottled water for the first day… Staff is very cordial but most of the time they stand around waiting for directions.. There are better options for the price paid.. Owners just cater to Mexicanos who will accept whatever is given them…Gringos expect more than just a room and better food for the price paid…
Stayed 5 nights in Jan 2025