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Hotel Portonovo Plaza Malecón

3.0 star property

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Photo gallery for Hotel Portonovo Plaza Malecón

Outdoor pool
Standard Doble | In-room safe, desk, soundproofing, free WiFi
Reception
Interior entrance
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪1 min walk‬
  • Malecon
    ‪6 min walk‬
  • Playa de los Muertos
    ‪8 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪22 min drive‬

Room options

View all photos for Basic Room

Basic Room | In-room safe, desk, soundproofing, free WiFi

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Doble

Standard Doble | In-room safe, desk, soundproofing, free WiFi

Standard Doble

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Standard | In-room safe, desk, soundproofing, free WiFi

Standard

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Portonovo Plaza Malecón

3-star hotel in Downtown Puerto Vallarta
An outdoor pool, a rooftop terrace, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 205 square feet (19 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Portonovo Plaza Malecón is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 205 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Hotel Portonovo Plaza Malecón Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 434 out of 1009 reviews
Rating 8 - Good. 315 out of 1009 reviews
Rating 6 - Okay. 142 out of 1009 reviews
Rating 4 - Poor. 62 out of 1009 reviews
Rating 2 - Terrible. 56 out of 1009 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Dudley

Liked being by the beach and Malecon. Nice area lots of good food opportunities.
Stayed 1 night in Jan 2025

8/10 Good

Rod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Tyrone, Kitchener

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. The hotel is located in the center of all the action.
Stayed 1 night in Jan 2025

2/10 Terrible

Griselda

Stayed 3 nights in Nov 2024

10/10 Excellent

Phithizela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location! Location! Location!
Excellence: Rooms and the entire hotel are extremely clean beyond my expectations. Tasty breakfast everyday. Location, location, location: near the beach, restaurants, shops for souveniors, the Malecon is within walking distance and a lot of other activities. Staff: Kitchen staff, housekeeping and even the front office staff are great people. Areas of improvement: The room had no refrigerator and a safe. I am not sure if it was the room I chose or this was true everywhere. Check the details before booking as I had assumed the fridge came with the room. The internet did not work in the room either so if you are teleworking, this may not be the best choice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ranbir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

6/10 Okay

Arliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The wifi is terrible when you’re back in your room. Very good breakfast. The senyoras cooked very good corned beef with potatoes! Staff are nice and accommodating. Loud noises at night from downtown cars.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every one was friendly & was located where we wanted to be
Stayed 1 night in Dec 2024

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities
Exactement répondu à mes attentes
Cet hôtel à repondu à mes attentes. Bien situé. Bien reçu, par le personnel (souriants et acceuillants)
Stayed 15 nights in Nov 2024

10/10 Excellent

FEDERICO

Traveled with family
Liked: Cleanliness, staff & service
Great weekend breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

ANTONINO

Business traveler
Liked: Cleanliness, staff & service, amenities
Very welcoming staff
Stayed 2 nights in Dec 2024

10/10 Excellent

guzmán

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the money
Stayed 1 night in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Mario

Liked: Property conditions & facilities, room comfort
Breakfast is à lot of food and perfect!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and walkable
Stayed 3 nights in Dec 2024

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right off the Mallecon
Close to all amenities. Staff very nice and extremely accommodating. Close to beach and great dining.
Stayed 3 nights in Dec 2024

2/10 Terrible

Jorge

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the staff were eager to help and very accomadating of my husbands disability, but did not understand my attemt to explain the toilet was leaking . an extra bath matt would have easily solved the problem
Stayed 1 night in Nov 2024

8/10 Good

Ronald, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Cyrena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff are great and really friendly. The beds are a little hard for me but my husband loved it. We enjoyed our stay.
Stayed 4 nights in Nov 2024

8/10 Good

Eldon, Sunnyvale

Liked: Cleanliness, staff & service, property conditions & facilities
it is close to shops\ streets are noisy at nights
Stayed 14 nights in Nov 2024

8/10 Good

Mario

Stayed 1 night in Nov 2024