Hotel Mousai Puerto Vallarta Adults Only

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Kayaking
Aerial view
View from room
4 outdoor pools, free cabanas, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    ‪5 min walk‬
  • Playa Palmares
    ‪8 min walk‬
  • Playa Esmerelda
    ‪11 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪40 min drive‬

Room options

Corner Suite North

  • 1367 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite North

  • 1067 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two Ultra Suites South Connected

  • 2135 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

The Penthouse North

  • 2852 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite South

  • 1352 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Suite South

  • 1067 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Two Double Beds North

  • 1066 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Master Suite South

  • 1530 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite South

  • 1067 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Two Suite South Connected

  • 2135 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Corner Suite South

  • 1317 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite two Double Beds South

  • 1067 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite North

  • 1065 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ultra Corner Suite North

  • 1352 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two bedroom Master Suite South

  • 2598 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Ultra Suite Two Double Beds South

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

About this property

Hotel Mousai Puerto Vallarta Adults Only

5-star resort in South Zone
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private spa tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers outdoor tennis courts, a health club, and a spa tub. Complimentary self parking and valet parking are available on site.

Hotel Mousai Puerto Vallarta Adults Only has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkeling
  • Spa tub
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 728 out of 888 reviews" "
Rating 8 - Good. 89 out of 888 reviews" "
Rating 6 - Okay. 28 out of 888 reviews" "
Rating 4 - Poor. 20 out of 888 reviews" "
Rating 2 - Terrible. 23 out of 888 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in Oct 2024

10/10 Excellent

ALEJANDRO, Torrance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were greeted by every member of the staff with a big smile and a nice glass of champagne. Everyone was very attentive. We had the perk of having our own Butler (part of the VIP) Humberto he was very attentive and helped us from day one to our departure. Thank you Humberto. The hotel is kept immaculate our room was very nice and clean our patio with very nice view of the ocean and surroundings, jacuzzi, very confortable furniture and an amazing hammock. The food and drinks were good enough to be included with the All Inclusive package our favorite place was the Japanese restaurant that was fantastic! The steak house (Which was not included on our A.I. package) Karuma was absolutely fantastic from our appetizer to our main course, we both had the filet mignon, service was very attentive and fun...thank you. the Roof top pools on both north and south towers are very nice with fantastics views of the ocean and mountains. We had a great time we will definitely go back soon.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and excellent service.
Stayed 7 nights in Sep 2024

6/10 Okay

Breanna Rave'

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I give a 3 for an overall rating even though the property is amazing. The beach, gardens, and decor/room are 5 stars. The bed and the pillows are to die for, like sleeping on a cloud. The ipad room controller is interesting but the wifi went down and couldnt open our windows. We tried to call the front desk but the li e was busy. We got dressed and went to the beach. The staff always makes you feel welcome, except the breakfast buffet staff. We were constantly forgotten. We were given wrong drinks. I have a mango allergy and I communicated this with the hostess and the waiter. Our bidet was never worked and was never repaired. We just gave up because you shouldnt have to ask more than twice for a problem to be resolved at an all-inclusive resort. The food was pretty good but many items could be fresher and more locally inspired. Dao was an excellent dinner service. We sat next to the window, the bathrooms are nice cold though. Thank god all the toilet seats are heated. Noi was mediocre food. Nothing really stood out to me, just meh Italian. I was not warned of the mango in the sorbet and ate a significant amount before I realized why it was so good... you could tell me waiter wanted to die after he realized his mistake. I had a few reaction bumps that night but I took my allergy medication and thought of it as an honest mistake. Dinner at hiroshi was great. The quailty of the food was on point BUT! I was given mango puree on my plate twice!! Over all 3/5 beautiful property
Stayed 3 nights in Sep 2024

10/10 Excellent

Nana Ekua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Itzhak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Service is amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumpleaños increíble!!!
Hola, Recomendable 100% definitivamente regresaría de nuevo! Lo que más me gustó fue el Upgrade y lo servicial que es TODO el personal en TODAS las áreas! Los alimentos muy ricos en TODOS los restaurantes! Son MUY detallistas y muy amables! Cumplieron con el early check in, el upgrade, late check out, una botella de vino, pastel y globos para el cumpleaños de mi hermana! En fin nos vamos muy contentas! Gracias!
Stayed 4 nights in Sep 2024

10/10 Excellent

Mitchell Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our honeymoon. We had a great time. I wouldn't recommend this place for large groups as much as I would for couples or those looking to relax. I would for sure stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Ramin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.Octavio our concierge was excellent in arranging our activities and dinners, and the housekeeping was always spotless with a great Afternoon Turn Down service. The property was beautiful, and the food was outstanding. We’re already planning our next visit and can’t wait to return.
Stayed 5 nights in Sep 2024

10/10 Excellent

melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome resort !
Stayed 3 nights in Sep 2024

10/10 Excellent

Kian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Hamlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 5 nights in Sep 2024

10/10 Excellent

Richmond

Stayed 1 night in Jul 2024

10/10 Excellent

Fadi, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra Gayle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was always someone right there when you needed anything. The property is beautiful beyond words and very well kept up not a leaf out of place. The staff is just remarkable they watch you and if they see that they feel you they need you. They are right there. The food was good at the hotel. There were several options which was very nice. If I were to say, anything, was detracted from the beauty and the service we got would be how long the ride was between the hotel and town
Stayed 8 nights in Sep 2024

8/10 Good

Gerard R, West Hollywood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean, decor is not tasteful but the staff is amazing , food is very good. Cannot have anyone visit even if not using the all inclusive without paying 155 per person which I thought was a bit nuts. Besides that the rooftop pool is beautifully done .
Stayed 4 nights in Sep 2024

10/10 Excellent

Jaleh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is one of the most amazing hotel, service is wonderful food is very good stuff is very friendly in all the site and position and very beautiful looks like paradise
Stayed 4 nights in Sep 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had probably the best staff of any hotel I’ve stayed in. We were sad to leave them and they told us the same. It was like leaving some friends you knew you wouldn’t see for a long time. The rooms were gorgeous, the grounds were gorgeous, the pools were fun, and the beach was a great place to swim and wasn’t overcrowded. We will definitely be back.
Stayed 4 nights in Aug 2024

10/10 Excellent

Manuel Gutierrez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and staff were wonderful.
Stayed 4 nights in May 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will go back
Stayed 6 nights in Aug 2024

2/10 Terrible

Darren, Torrance

Traveled with group
Disliked: Staff & service
The room booked was a corner suite at 1367 sqft and the room looked small after check in. I let the hotel know and they said I had one of their largest rooms. I measured the room at it was 680 approx sqft. The hotel did not care about the discrepancy. Moreover, after check in, there was a very loud buzzing noise coming from the room speakers. It took 3 times reporting this issue and a 24 hour period to actually have them come check it. Once they did, it took them over an hour to replace the defective unit causing the issues. The hotel made no accommodation for this inconvenience or the discrepancy in room size other than extending check out by 2 hours. In my 48 hour stay, I paid nearly $2,000 USD for the room and spent $700 USD in the spa. You think for a guest spending this much they would be a little more accommodating. The supervisor Carlos was dismissive and his manager Alejandro I believe was the cause of that. He had to call Alejandro for approval and Alejandro didn’t seem to care about the issue. If you book a Corner Suite at Mousai beware it’s not 1367 sqft it’s actually less than 700.
Stayed 1 night in Aug 2024

10/10 Excellent

Nune

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience! Excellent service by all hotel staff. Everyone was constantly making sure everything was alright. Rooms are beautiful. Rooftop pool is to die for. Food is probably best we have had in an all inclusive hotel-very high quality. Before arriving, we were nervous about the beach and whether we would be able to swim in it. I’m happy to say we did! Water was very warm, clear, and with minimal waves. We will definitely stay here again if we return to Puerto Vallarta.
Stayed 4 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great but the staff was rude.
Stayed 4 nights in Aug 2024