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Hotel Mousai Puerto Vallarta Adults Only

5.0 star property

Choose dates to view prices

Photo gallery for Hotel Mousai Puerto Vallarta Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Aerial view
4 outdoor pools, free cabanas, pool umbrellas
View from room
Kayaking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, 48390
  • Garza Blanca Beach
    ‪5 min walk‬
  • Los Arcos
  • Playa Gemelas
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪40 min drive‬

Room options

View all photos for Corner Suite North + Daily 60 Resort Credit

Corner Suite North + Daily 60 Resort Credit | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite North + Daily 60 Resort Credit

  • Ocean view
  • 1367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite North + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite North + Daily 75 Resort Credit

  • Ocean view
  • 1067 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Ultra Suites South Connected + Daily 125 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Ultra Suites South Connected + Daily 125 Resort Credit

  • Ocean view
  • 2135 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for The Penthouse North + Daily 200 Resort Credit

The Penthouse North + Daily 200 Resort Credit | Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Penthouse North + Daily 200 Resort Credit

  • Ocean view
  • 2852 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite South + Daily 90 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite South + Daily 90 Resort Credit

  • Ocean view
  • 1352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite South + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite South + Daily 75 Resort Credit

  • Ocean view
  • 1067 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds North + Daily 50 Resort Credit

Suite two Double Beds North + Daily 50 Resort Credit | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds North + Daily 50 Resort Credit

  • Ocean view
  • 1066 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite South + Daily 165 Resort Credit

Master Suite South + Daily 165 Resort Credit | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite South + Daily 165 Resort Credit

  • Ocean view
  • 1530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite South + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite South + Daily 50 Resort Credit

  • Sea view
  • 1067 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Suite South Connected + Daily 125 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two Suite South Connected + Daily 125 Resort Credit

  • Sea view
  • 2135 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Corner Suite South + Daily 60 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite South + Daily 60 Resort Credit

  • Ocean view
  • 1317 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite two Double Beds South + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite two Double Beds South + Daily 50 Resort Credit

  • Ocean view
  • 1067 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite North + Daily 50 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite North + Daily 50 Resort Credit

  • Ocean view
  • 1065 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Corner Suite North + Daily 90 Resort Credit

Ultra Corner Suite North + Daily 90 Resort Credit | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Corner Suite North + Daily 90 Resort Credit

  • Ocean view
  • 1352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two bedroom Master Suite South + Daily 200 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Two bedroom Master Suite South + Daily 200 Resort Credit

  • Ocean view
  • 2598 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Suite Two Double Beds South + Daily 75 Resort Credit

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Ultra Suite Two Double Beds South + Daily 75 Resort Credit

  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

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About this property

Hotel Mousai Puerto Vallarta Adults Only

5-star resort in South Zone
Catch some rays at the beach or spend the day relaxing at Hotel Mousai Puerto Vallarta Adults Only's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. Change of towels is available on request.
Hotel Mousai Puerto Vallarta Adults Only offers 145 accommodations with outdoor private hot tubs and iPod docking stations. Rooms open to balconies. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels, DVD players, and pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and a health club are featured at the resort. 4 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at Hotel Mousai Puerto Vallarta Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel Mousai Puerto Vallarta Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 9 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Wireless Internet access is complimentary. This luxury resort also offers outdoor tennis courts, a health club, and a hot tub. Complimentary self parking and valet parking are available on site.

Hotel Mousai Puerto Vallarta Adults Only has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hiroshi - Japanese - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.
The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
NOI - Italian Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open select days.
The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
DAO-Contemporary Chinese - This beachfront restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hotel Mousai Puerto Vallarta Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Language
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 40 per person
  • 2 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • DAO-Contemporary Chinese
  • Hiroshi - Japanese
  • NOI - Italian Restaurant
  • The Rooftop
  • The Terrace

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Designer stores
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Kayaking
  • Paddleboard
  • Piano
  • Racquetball/squash
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • In the mountains
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 18 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 40 per person
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mousai
Mousai Hotel
Mousai Hotel Puerto Vallarta
Mousai Puerto Vallarta
Hotel Mousai Puerto Vallarta
Mousai
Hotel Mousai Puerto Vallarta Puerto Vallarta
Mousai Puerto Vallarta Puerto Vallarta

Hotel Mousai Puerto Vallarta Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 938 reviews
Rating 8 - Good. 94 out of 938 reviews
Rating 6 - Okay. 31 out of 938 reviews
Rating 4 - Poor. 21 out of 938 reviews
Rating 2 - Terrible. 26 out of 938 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim, Goodyear

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and food
Stayed 6 nights in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!
Stayed 3 nights in Apr 2025

6/10 Okay

Jessica

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a great property the food is ok but the drinks were amazing. Dont get the Wagyu steak at the Chinese restaurant it is 372.00 american and it came out gray and tasted weird. The rooms are insane and amazing.
Stayed 5 nights in Apr 2025

8/10 Good

Shani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place but not resort like more like hotel like
Stayed 3 nights in Mar 2025

2/10 Terrible

Genaro

Liked: Cleanliness
Disliked: Staff & service
Very bad customer service the ac broke in the middle of the night and there was no one in the front desk and no one will answer the phone ...... very bad for an ultra corner suite 800 dls a night ..... this was my second time there b im never going back
Stayed 5 nights in Apr 2025

10/10 Excellent

edvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Paraveen M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, good food
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort. The food and staff were excellent. However be aware of using resort credits. My brother and sister in law got charged $2500 dollars at the end of their stay for using resort credits. They were told they could use these towards dinners, drinks and other services the resort offers however this was not true. It appears to be some sort of bait and switch. There are other reviews that talk about this on trip advisor so check it out. Too bad for everyone had a great time tell check out.
Stayed 4 nights in Apr 2025

8/10 Good

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

10/10 Excellent

Anna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here and it was as fabulous the second time. Highly recommened.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful. Our room was cleaned in the morning and in the evening. We would come back, and stay here again! Thank you!
Stayed 3 nights in Apr 2025

6/10 Okay

Stephani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dropped the ball on many occasions during our stay. Very disappointed in the overall service, communication, and experience
Stayed 3 nights in Dec 2024

10/10 Excellent

Jody

Stayed 1 night in Apr 2025

8/10 Good

Preston, Minneapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Narine

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Amazing experience
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from our second trip to Hotel Mousai. The food and service are excellent. The check in was quick and easy and the property is clean and well kept. There is construction at the beach that can be heard from your room. Other than that, the stay was perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Todo muy bien gracias
Stayed 5 nights in Mar 2025

10/10 Excellent

Terry Durrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views and top notch service. Everyone was wonderful from the room staff, bell boys and desk attendants to the personal concierge. Would definitely recommend. Make sure you hit the rooftop bar and pool on the north tower!!
Stayed 4 nights in Mar 2025

8/10 Good

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and everything was great except one setback. After room was cleaned mini bar was not restocked. Found housekeeper and asked to have water re filled in mini bar seeing room was cleaned but mini bar wasn’t restocked, she said no problem give her a minute and she’ll be right back, this was 4 pm. 5 o clock she never returned, called front desk to explain they said so sorry somewhere will be there shortly, never showed up. Called back at 1800 and once again they said someone would be right there, 1930 nobody had showed up yet. Went down to front desk at 2000 to explain we been trying to get mini fridge restocked sense 1600 and all we cared about was water seeing we had none and can’t drink outta tap. They gave us two warm waters and said someone would be up shortly. Explained we were tired and wanted to just go to bed seeing we been out all day and just wanted a few more waters and didn’t want to be bothered as we were tired. They insisted and had someone in our room within 10 min to restock our fridge. After housekeeping was done we noticed they did not give us any water which was our number one request, housekeeper apologized and had to go get water and come back. Very disappointing that getting water turned into over four hours, did not feel like a luxury resort. With that said even with this setback all staff we encountered were extremely polite and professional around property, they truly make you feel special, but 4 hours for water a let down
Stayed 3 nights in Mar 2025

4/10 Poor

Rodolfo Enrique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I paid for the north tower, they gave me the south tower and tried to play it off. They didn’t have the room I paid for but they only apologized but no compensation. I was going to use Uber but they said taxi cost the same at the hotel, the cab wanted to charge me 2x the quote. The conditioner had lotion in it and the wife was furious and we lost the reservations due to having to find conditioner at a store and wash again. All they did was apologize but didn’t find us resolution or compensation. Not staying at this “5 star” hotel again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amalya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ramin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simon at the Italian restaurant Nio on the property provided us with excellent service. All the staff members were excelllent and they all get 5 stars.
Stayed 5 nights in Mar 2025

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I had an amazing experience!
Stayed 3 nights in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, excellent food and service, very friendly staff. It is a timeshare ( they do not call it that) but it is. Be prepared to be offered incentives to listen to a presentation that will last a few hours.
Stayed 3 nights in Feb 2025