Hard Rock Hotel Vallarta - All Inclusive

4.5 star property

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Exterior
Couples treatment rooms, sauna, hot tub, steam room, body treatments
5 bars/lounges, 2 poolside bars, swim-up bar
ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
On the beach, beach cabanas, beach umbrellas, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Hot Tub

Explore the area

Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
  • Vallarta Adventures
    ‪16 min walk‬
  • Nayar Vidanta Golf
    ‪3 min drive‬
  • Nuevo Vallarta Beach
    ‪3 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪12 min drive‬

Room options

Deluxe Room Double Beds

  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Partial Ocean View King Bed

  • 463 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Partial Ocean View (Two Bedrooms)

  • 747 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

  • 2099 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View King

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double Beds

  • 463 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double Beds

  • 463 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Diamond Ocean View King Bed

  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Rock Royalty Ocean View King Bed

  • 463 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hard Rock Hotel Vallarta - All Inclusive

4.5-star Nuevo Vallarta property connected to the convention center, walkable to Bay of Banderas
Catch some rays at the beach or spend the day relaxing at Hard Rock Hotel Vallarta - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hard Rock Hotel Vallarta - All Inclusive offers 362 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

A health club and complimentary bicycles are featured at the property. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Hard Rock Hotel Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and umbrellas. At Hard Rock Hotel Vallarta - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered each morning. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club.

Hard Rock Hotel Vallarta - All Inclusive is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 11:30 AM.
The Market - This buffet restaurant specializes in international cuisine.
Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Zen - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • Ipanema
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1000 (roundtrip), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

All inclusive Hard Rock Hotel
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Vallarta
Vallarta Hard Rock Hotel
Hard Rock Vallarta
Hotel Hard Rock Hotel Vallarta Nuevo Vallarta
Hotel Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta Nuevo Vallarta
Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel
Hard Rock
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive All-inclusive property
Hard Rock Hotel All Inclusive
All-inclusive property Hard Rock Hotel Vallarta - All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta
Hard Rock Vallarta Inclusive

Hard Rock Hotel Vallarta - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1015 reviews
Rating 8 - Good. 255 out of 1015 reviews
Rating 6 - Okay. 123 out of 1015 reviews
Rating 4 - Poor. 44 out of 1015 reviews
Rating 2 - Terrible. 53 out of 1015 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about the trip except organizing transportation from the airport. We booked short notice so didn’t meet the 72 hour booking time and questions about that were not answered until after we arrived.
Stayed 6 nights in Mar 2025

8/10 Good

Shari

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Stayed 5 nights in Nov 2024

10/10 Excellent

Kristin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a bit dated but makes up for it by its amazing staff who provide excellent service in every area of the resort. The crew at the front are ready to welcome you and if you need a taxi they are on it so fast its great! The housekeeping staff are meticulous and keep every area, especially the rooms, so clean. The staff at the restaurants are fantastic and the chefs are outstanding. We did 2 nights at Cucina, Panema and Zen; Cucina and Panema were just amazing each time. We had issues at Zen 1/2 nights but would suggest going for the first seating as it seemed with the later seating the service and food suffered a bit due to business. We only had one night at Frida but only because we had to choose haha; it was still so good and highly recommend the guac ! Out of 8 days we only had one bad meal! Dont miss the poolside burgers, as we did for most of the week only to discover how bomb they were on the last day lol!! The pool servers were amazing and so friendly, ensuring you are always well hydrated. We just loved our usual server he was amazing!! The only thing I would say is the pool is heated which is really great, especially for littles, but it was a little too hot. It would be nice to turn down the temperature just a tad or have one pool thats cooler. My last all-inclusive was a Royalton in DR and it was a lot more expensive and absolutely terrible so thank you Hard Rock Vallarta for showing what an awesome all inclusive trip really is!! Faith restored
Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Problems with a slow front desk

Nice place but the check-in and check-out took more than 20 minutes.
Stayed 3 nights in Feb 2025

6/10 Okay

Ahmed Safwan

Liked: Property conditions & facilities
Disliked: Staff & service
Seems like the property is catered towards their exclusive members.
Stayed 6 nights in Feb 2025

8/10 Good

Harminder S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

4/10 Poor

Robert

Liked: Staff & service, room comfort

Leave me alone.

Constant pressure to book future stays. From restricted pool side chairs to phone calls in the room. Promoting extra features if we enrolled and joined a sales pitch meeting. Just wanted to be alone and enjoy ourselves. For these reasons we will never book again to a Hard Rock property again. Just not for us.
Stayed 3 nights in Feb 2025

8/10 Good

carlos

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Good people
Stayed 1 night in Feb 2025

8/10 Good

Thanh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who have been very welcoming and thoughtful during our stay here. We appreciate the services that everyone provided. I had the best time at the spa during my massage and hydrotherapy session. That was a five star experience. Regarding drinks and food selection, I thought it was average as with most all inclusive resort, so that’s why I didn’t give it a five star across the board. But overall, my family and I have enjoyed our time here very much.
Stayed 3 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. The areas to improve are primarily the kids club (paperwork was tedious and i filled out the same form 4 times and the staff was not good and english seemed like a challenge for them). The Italian restaurant's service was also very poor compared to Frida. The aztec show could use someone who explains whats going on like the top Hawaiian laui's (so many people walked out).
Stayed 3 nights in Feb 2025

10/10 Excellent

Antonio Adalib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always fun to come to! Said at the bar is amazing in service! Alma in the towel area is such a delight to come to in the morning Pool bar Estevan would be most attentive and ready to refill 😄 To start up the day at the Market restaurant for breakfast Estrellita and Rafa would greet us with a nice smile and a cup of fresh coffee!
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time staying at the resort. We came back because of the service. Esp Luis in Ciao and Diana and her partner providing service at the Balinese beds
Stayed 10 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall, but timeshare-like sales push

Overall, the Hard Rock provided a great experience. The only drawback was the push to attend a 'sales presentation'.
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. But front desk would not honor our resort credit.
Stayed 3 nights in Feb 2025

6/10 Okay

Yiu Chung

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
The pools of this resort were pretty good. The Asian restaurant on site, Zen, was excellent. However, the ground-floor room we were in had a frequent and loud plumbing sound. The hallway leading to our room was really quite dated. The buffet on site was a bit limited compared to other all-inclusives we had been to.
Stayed 5 nights in Feb 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was awesome, staff we’re all genuinely friendly, and the overall vib was have fun and enjoy.
Stayed 10 nights in Feb 2025

2/10 Terrible

Khofiz

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The only good thing about this hotel is their F&B and cleaning staff service. Very attentive and very welcoming and professional. Alas, that is the only good thing. Hotel is outdated, only one elevator was working for 8 floors. Pool water does not look clean and/or safe. Kind of muddy, but heated. Food is 3 out of 5. Hit or miss. A bottle of wine was promised twice, but never delivered. The main disappointment was their resort credit scam. And when they surprised me with the bill at checkout, it killed the whole vibe of all the good things that we had experienced... Never again... There are plenty of decent hotels that do not cheat and steal from you. I do not recommend this place.

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food
Stayed 7 nights in Feb 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Surikit

Traveled with partner
Liked: Cleanliness, amenities
Love the ease of getting around. Everyone so nice. Service is great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zulit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was help was very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Lauren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area and beach area were great! We enjoyed all of the restaurants and didn’t have to wait at all! Overall, it felt very safe.
Stayed 4 nights in Feb 2025