Crown Paradise Golden Puerto Vallarta All Inclusive

4.0 star property

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Outdoor pool, free cabanas, pool umbrellas
Honeymoon Room, 1 King Bed, Sea View | Free minibar, in-room safe, individually furnished, laptop workspace
Poolside bar
Couples treatment rooms, hot tub, hot springs, body treatments, facials
Beach bar

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • All inclusive
  • Bar
  • Pool
  • Room service
  • Spa

Explore the area

Map
Av. de las Garzas, Puerto Vallarta, JAL, 48333
  • Hotel Zone Beach
    ā€Ŗ2 min walkā€¬
  • Puerto MĆ”gico
    ā€Ŗ7 min walkā€¬
  • Cruise Ship Pier
    ā€Ŗ7 min walkā€¬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ā€Ŗ11 min driveā€¬

Room options

Honeymoon Room, 1 King Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Partial Ocean View

  • 377 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Crown Plus

  • 415 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Suite Crown

  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Oceanfront

  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 415 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Crown Paradise Golden Puerto Vallarta All Inclusive

4-star property in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Crown Paradise Golden Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Crown Paradise Golden Puerto Vallarta All Inclusive offers 216 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Puerto Vallarta property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Acqua di Mare has 7 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily. There are hot springs/mineral springs on site.
Some rates at Crown Paradise Golden Puerto Vallarta All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Crown Paradise Golden Puerto Vallarta All Inclusive like an outdoor pool and an outdoor tennis court.

Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/cafƩ. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach property also offers a hot tub and a fitness center. Onsite self parking is complimentary.

Crown Paradise Golden Puerto Vallarta All Inclusive has designated areas for smoking.

Bellavista - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner.
Los Gallos - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Paradise - This fine-dining restaurant serves dinner only. Reservations are required. Open daily.
SalvadorĀ“s - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Crown Paradise Golden Puerto Vallarta All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bellavista
  • Los Gallos
  • Paradise
  • SalvadorĀ“s

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Spa tub
  • Tennis lessons
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Crown Paradise
Crown Paradise All Inclusive
Crown Paradise Golden Puerto Vallarta
Crown Paradise Golden Puerto Vallarta All Inclusive
Paradise Crown
Puerto Vallarta Golden Crown Paradise
Crown Paradise Golden All Inclusive
Crown Paradise Golden
Crown Paradise Golden All Inclusive All-inclusive property
Crown Parase Goln Inclusive i

Crown Paradise Golden Puerto Vallarta All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 546 out of 1732 reviews
Rating 8 - Good. 468 out of 1732 reviews
Rating 6 - Okay. 352 out of 1732 reviews
Rating 4 - Poor. 187 out of 1732 reviews
Rating 2 - Terrible. 179 out of 1732 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mario

The people who work there are very good.
Stayed 14 nights in Nov 2024

8/10 Good

Amy Michelle, Renton

Liked: Cleanliness, staff & service
Itā€™s a dated property but worked for us as all we wanted to do was lay by a pool and do nothing. Our room was good with the AC but the unit was very noisy. They didnā€™t tell us the WiFi password when we checked in so we had to ask someone else for it. They also didnā€™t tell us the you have the make reservations at the restaurants at 9:01 am every morning for that night. They only have limited spaces for reservations or you are at the buffet. The buffet is very good and during breakfast they can make you omelets of your choice. All I all it was not a bad stay at all for what we wanted to do. You also have to get down the pool before it opens to grab a chair as the cabanas get taken very quickly. Also you have to exchange a card for a towel and thatā€™s your towel for the day. To get the card back you have to take the towel back and get your card for the next day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mike

Stayed 9 nights in Nov 2024

8/10 Good

Regan richard

Liked: Cleanliness, staff & service, property conditions & facilities
A/c didnt work the best. And there was never any hot water at all for a week. Other than that great place!
Stayed 6 nights in Nov 2024

10/10 Excellent

Leon J, San Diego

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff is exceptional! They go out of their way to make your stay a real vacation paradise.
Stayed 13 nights in Nov 2024

8/10 Good

Ocean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved that it was adult only. The staff was excellent and the area around was safe and convenient. The food was subpar but still good.
Stayed 6 nights in Nov 2024

4/10 Poor

Rohn

After multiple requests for a telephone in my room I was met with a quiet non response! Speaking to other guests I came to realize that no one had a working phone in their room and none was ever brought to mine. I was concerned for my safety as the marble tub/ shower had no anti slip mat of any kind and I have diabetic neuropathy in my feet and legs. Many other guests had similar concerns. No one in management responded to my request for help in these matters. The staff and grounds of the property are beautiful but the hotel has consistently neglected the rooms repairs and concerns of their guests. I will not be returning to this hotel until safety issues are properly addressed.
Stayed 14 nights in Nov 2024

8/10 Good

Fabiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We stayed for 11 days. Staff is very friendly and helpful. Buffet was great, lots of fresh food and authentic Mexican dishes - not for everyone, but we loved it! Rooftop pool was our favorite hangout, quieter than downstairs pool. Beach was swimmable, but lots of vendors, non-stop asking for your attention, but they were nice too. We got the room we payed for, AC worked the whole time, WiFi works great, too. Only complaint is I bought jewelry from the guy who comes three times a week to the lobby, and it was fake, not real silver, so I lost $45USD thereā€¦ Will definitely come back!
Stayed 11 nights in Nov 2024

8/10 Good

Forrest

Liked: Cleanliness, staff & service
Stayed 14 nights in Oct 2024

6/10 Okay

Veronica

Traveled with family
Liked: Staff & service
Property could use better maintenance. Bathroom had a constant bad smell from plumbing and exhaust fan didn't work.Mini fridge didn't work even after it was replaced.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Anne

Traveled with group
Disliked: Amenities
Room and grounds were clean. Food was horrible. Luke warm. Buffet and bar staff act like they dont want to be there. Vendors would not leave you alone. Constant noise of Trombone playing, whistle noise and person on PA System at the family pool.
Stayed 10 nights in Nov 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This resort is quite run down and dirty. Our AC didnā€™t work so we turned up the ceiling fan which then literally fell apart. We were offered another room without a balcony or ocean view, they said it would be for just for one night. That would be three different rooms in three nights. We declined, then we did get a better room that still had issues. The AC didnā€™t work well, luke warm to cold showers, curtains in shreds. We heard from a few other guests that they had been moved multiple times. The staff are trying their best with what they have. Hopefully in time the resort will receive the upgrades it needs.
Stayed 7 nights in Nov 2024

8/10 Good

dr.Rita

Liked: Staff & service
Staff is extreme kind and welcoming. They make efforts to help you get everything you want. Food is not always good The beach is beautiful and there is big "traffic" : lot of boats, ships. And be aware, you can meet a crocodile
Stayed 4 nights in Nov 2024

6/10 Okay

ieasha

Liked: Cleanliness, staff & service
Disliked: Amenities
I dodnt like that i did not get what i expected due to pictures on the site were of a new area on property and i was put in the old dated area.
Stayed 4 nights in Nov 2024

6/10 Okay

Todd

Traveled with partner
Liked: Amenities
Itā€™s aged a lot in 6 years and really all you can do is burn down and start over. Staff and food were great.
Stayed 7 nights in Nov 2024

6/10 Okay

michael

Liked: Staff & service
Disliked: Property conditions & facilities
definitely not a 4star hotel. People are very nice,friendly. Food was good. Hotel quite run down. Air conditioner not the greatest Taps leaking. A couple had ceiling collapse while in shower. Pool on 7th floor could have been cleaner
Stayed 7 nights in Nov 2024

2/10 Terrible

Luis

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience! We arrive to check in and my rooms were not ready. I booked two rooms and it took them over 2 hour to give us the rooms making check in at 6pm instead of 4pm. The guy checking us in was questioning me if I had paid for the rooms and that he didn't want any surprises. I felt discriminated why would I book something that wasn't paid for. Only white americans were greeted nicely and not questioned about payment. The food was disgusting. I was unable to eat anything there and had to spend more money eating out everyday. The 7 different restaurants they claim you can eat at you can only book for dinner and if you don't book between 6am - 7am the morning of you can not reserve. One of my rooms had dirty sheets, I had to wait another hour for the sheets to get changed. They had no towels in the room and when we asked we did not get towels until the next day. Overall the staff was not kind at all. Everyone answered questions with an attitude. Staff were making fun of people who did not speak spanish calling them mean names etc. Overall it was such a horrible experience. Never again will I book to stay there!! Don't waste your money! Wish there was an option to give 0 stars.
Stayed 4 nights in Nov 2024

2/10 Terrible

Colleen Evelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

6/10 Okay

Jacquelyn

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing infinity pool
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
The room exceptional, plenty of lounge chairs by the pool, food was good with a few slow nights but not the norm. Staff was exceptional and made us feel like family. Drinks were plentiful. Overall great time!
Stayed 14 nights in Oct 2024

8/10 Good

Tiffany, Calgary

Traveled with group
Liked: Cleanliness
The air conditioning wasnā€™t working for two nights so we asked to move rooms. The buffet food is average. Seems like they are short staffed too.
Stayed 5 nights in Nov 2024

4/10 Poor

Maria

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First of all I would like to express my thanks to the wonderful Staff that try their hardest to make our stay comfortable. I have previously stayed at these same hotel many many times, although this last time was very unpleasant. they had to move us several times from rooms because the ac was not working, water leaking from the restroom vent, etc. Food is not the same anymore, no working toaster in the buffet, very limited, panini machine not working, food was cold, there was no gas for breakfast so food was practically cold. No umbrellas on the beach area, not enough chairs one lobby bar, no lobby night entertainment like before. We did hear from most guests their discontent comments about the condition of the hotel. This hotel is in a superb location! Property Owner and Management either need to get changed or really look into reviews from guests.
Stayed 6 nights in Oct 2024

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Oct 2024