Canto del Sol Puerto Vallarta All Inclusive

3.5 star property

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Photo gallery for Canto del Sol Puerto Vallarta All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Chapel
Lobby
Theater show
2 bars/lounges, swim-up bar, poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • All inclusive
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Bar

Explore the area

Map
Clemente Orozco 125, Zona Hotelera Norte, Puerto Vallarta, 48333
  • La Isla
    ‪2 min drive‬
  • Malecon
    ‪3 min drive‬
  • Cruise Ship Terminal
    ‪4 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪18 min drive‬

Room options

Studio Luxury

  • 549 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

Suite 2 Bedrooms Mountain Section

  • 785 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 6

Studio Mountain Section

8.6 out of 10
Excellent
(4 reviews)
  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2

Suite 1 Bedroom, Mountain Section

9.0 out of 10
Wonderful
(2 reviews)
  • 785 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

2 Bedroom Luxury Suite

  • 1216 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6

Standard Mountain Section

  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

1 Bedroom Luxury Suite

  • 785 sq ft
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4

Standard Room, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

Studio Standar

  • 323 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

Deluxe Room (Super Saver)

7.6 out of 10
Good
(5 reviews)
  • 274 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4

2-Bedroom Apartment Deluxe

  • Sleeps 6
  • 1 Full Sofa Bed(s) and 2 Full Bed(s) and 1 King Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

1-Bedroom Apartment Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Studio Standard

  • Sleeps 4
  • 2 Queen Bed(s)

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Full Bed(s)

Family Suite -6 Guests- Luxury

  • Sleeps 6
  • 1 King Bed(s) and 2 Queen Bed(s)

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

Room Small

  • Sleeps 2
  • 1 King Bed(s)

Double Room Standard With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed(s)

Studio Luxury

  • Sleeps 2
  • 1 King Bed(s)

Quadruple Room Standard

  • Sleeps 4
  • 2 Queen Bed(s)

Similar properties

About this property

Canto del Sol Puerto Vallarta All Inclusive

Aparthotel in Hotel Zone
Catch some rays at the beach or spend the day relaxing at Canto del Sol Puerto Vallarta All Inclusive's full-service spa. Then enjoy a meal at one of the aparthotel's 6 restaurants. Each apartment offers free WiFi, a flat-screen TV with cable channels, and free bottled water. A hair dryer, a safe, and a shower are among the other amenities that guests will find.
Canto del Sol Puerto Vallarta All Inclusive offers 489 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include indoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Massages are available on the beach and in the spa; other services include body scrubs.
Canto del Sol Puerto Vallarta All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Canto del Sol Puerto Vallarta All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the aparthotel's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive aparthotel also offers a complimentary children's club, a children's pool, and a steam room.

Canto del Sol Puerto Vallarta All Inclusive has designated areas for smoking.

El Pescador - This poolside family restaurant specializes in international cuisine and serves breakfast, brunch, and dinner.
Il Cantico - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Mi Morenita - This theme restaurant specializes in Mexican cuisine and serves breakfast, brunch, and dinner. Open daily.
Cevicheria - This poolside seafood restaurant specializes in seafood and serves brunch and lunch. Open daily.
Bar Papagayo - Onsite rooftop bar. Open daily.

All inclusive details

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Beach

  • On the beach
  • Beach loungers
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • 3 outdoor pools
  • Beachside massages
  • Body scrubs
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MXN 120 per night)
  • Car rental
  • Limited onsite parking

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Playground
  • Supervised activities for children (surcharge)

Restaurants on site

  • Bar Papagayo
  • Cevicheria
  • El Pescador
  • Il Cantico
  • Mi Morenita

Food and drink

  • Water dispenser

Dining

  • 2 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea
  • On the bay
  • On the waterfront

Things to do

  • 4 indoor tennis courts
  • Children's pool
  • Free children's club
  • Gym
  • Shopping
  • Supervised activities for children
  • Tennis lessons
  • Volleyball
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 4 floors
  • 489 units
  • Ballroom
  • Banquet hall
  • Garden
  • Traditional architecture
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 120 per night (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Canto Sol
Canto Sol All Inclusive
Canto Sol Plaza Vallarta
Canto Sol Plaza Vallarta All Inclusive
Canto Sol Plaza Vallarta All Inclusive All-inclusive property
Canto Sol All Inclusive All-inclusive property
Canto Del Sol Plaza Vallarta All Inclusive

Canto del Sol Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 964 out of 2864 reviews
Rating 8 - Good. 924 out of 2864 reviews
Rating 6 - Okay. 500 out of 2864 reviews
Rating 4 - Poor. 250 out of 2864 reviews
Rating 2 - Terrible. 226 out of 2864 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Monika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just the right balance of families and adult activity. Lots of dining options and lovely pools. Ocean access was excellent and we felt safe from sun up to sunset. Easy to leave the resort and explore- no pressure to book excursions.
Stayed 5 nights in Dec 2024

2/10 Terrible

Ehab

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Need major updates to the hotel, the room we stayed in was in bad conditions, door will not close right , sheets smell bad , Dinner options are limited and it’s hard to get reservations for dinner Will not come back
Stayed 7 nights in Dec 2024

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
Have you heard the expression quality over quantity? Canto Del Sol resort definitely does not take this in consideration when filling their hotel. I feel that they have misrepresented themselves. First off we were placed in a hotel I would call an overflow as it was across the street from the hotel. It was dark and dingy as you walk down the hallway with lights burnt out. All pleasantry has now left our sight. As we open the door we see curtains not even strung on their hooks, rusted and dirty looking. As you take and open these curtains you see a 6 inch balcony with the doors held closed by two sticks on either side. There is garbage on the ground in the parking lot (it took them 3 days to clean it up despite having a garbage truck there nightly). In the light you see the bedding is smudged and dirty. The utensils in the kitchen had dusty old cob webs strewn across the utensils. Come night time 11:00 pm (this becomes our nightly serenade for the next 4 nights) loud sqealing of garbage being compacted for an hour by a garbage truck directly below us. Finally after midnight we fall asleep only to be woken at 6:00am to the leaf blower and the tour busses rolling by. They say a room isn’t everything but I’ll tell you a good sleep is! The food was so dry it was inedible or there were just empty bowls and serving dishes! I feel this place is fraudulent in what you get as opposed to what is advertised online! I’d like to have this rectified please! I do have pictures and sound.
Stayed 4 nights in Dec 2024

8/10 Good

Corry Suzanne

Traveled with partner
Liked: Property conditions & facilities
We had a lovely time! Restaurant staff were very friendly and other staff were busy cleaning and working hard to make the place ready for so many people. The food was very nice! Front desk was slow and maybe a bit overwhelmed, and our AC air smelled moldy. It was PACKED over the holidays and we would have liked more shaded comfortable seating for reading/games and other non-swimsuit related activities! Overall a great all inclusive experience.
Stayed 7 nights in Dec 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Bobbi

It was just ok.
Stayed 9 nights in Dec 2024

6/10 Okay

Jack

Liked: Cleanliness, amenities
Stayed 8 nights in Dec 2024

6/10 Okay

Frances L, West Covina

Traveled with family
Liked: Cleanliness
Perfect for culture. It felt like an authentic Mexican stay. The food was fine. Not special but exactly what you might expect if you are having breakfast at your Mom’s house. I was looking forward to the swim up pool but it turns out they don’t actually use the swim up side.
Stayed 3 nights in Dec 2024

8/10 Good

Alicea Delphina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent. The food was lovely. The front desk staff was not friendly. One staff named Brenda was the only nice staff that helped us. The cleaning staff was also very nice. The front desk needs training on how to deal with people of different cultures and languages.
Stayed 7 nights in Dec 2024

8/10 Good

Raquel

Traveled with family
Liked: Amenities, property conditions & facilities
The location was good. The employees were nice and polite. However, the front desk service was not good
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Dec 2024

4/10 Poor

Milton

Traveled with partner
Disliked: Cleanliness, amenities
Muy mala atención al cliente y la fila que haces para hacer check in o check out es ridícula muy grande y lenta
Stayed 5 nights in Dec 2024

6/10 Okay

Beatriz S

Traveled with partner
Disliked: Property conditions & facilities
Canto del Sol is dated. Our shower had a hole on the wall, there was a ceiling tile in the bathroom very lose, a very old and broken refrigerator in the kitchenette of the Mountain View studio, linens and towels were old and very thin. There was a lot of noise by our room. Food was ok, and waiters and waitresses were awesome. There were stains in the ceiling at the lobby bar, some of the walls around the hallways. The surrounding area was also very dated with a lot of tiny massage places( a bit shady).
Stayed 5 nights in Dec 2024

6/10 Okay

Darcy Lee

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property mountain bar at pool only open 4 hours
Stayed 7 nights in Dec 2024

10/10 Excellent

Corrina Diane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property that offered lots of activities during the day to keep you busy or you can relax at 1 of 3 pools. Rooms were clean and staff was very friendly
Stayed 4 nights in Dec 2024

8/10 Good

Joshua

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great, small all inclusive, walkable to downtown. Beautiful beach!
Stayed 7 nights in Dec 2024

6/10 Okay

Herbert

Disliked: Amenities, property conditions & facilities
Really didn’t like the place old and run down
Stayed 7 nights in Dec 2024

10/10 Excellent

Vanessa

Stayed 6 nights in Nov 2024

2/10 Terrible

Siamak

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We did not like anything about it. Place looked old and was literally dirty. Bed’s were uncomfortable . Food smelled and tasted horrible. Service was very bad.
Stayed 8 nights in Dec 2024

2/10 Terrible

VINH

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I like the fact that the public restrooms are clean. Everything else was terrible. The room lights was really dark and the refrigerator was old with rusts visible throughout. The safe was unusable and did not open. The room service was terrible. When we requested the room to be cleaned, no one came by to clean. When we specify not to clean the room, then someone came by to clean. The cleaner did not remove the 4 dirty towels from the two bathrooms but instead hang those 4 dirty towels on the chairs. They only provided 1 new towel for each of the bathroom instead of 2 for each bathrooms. We booked a 2 bdr suit with 2 bathroom for 4ppl. When we requested additional towel at 2:30PM, we didn't get the towels until 8:30PM. That is after 2 phones call to request for the towels. All 4 ppl have bug bites all over our legs and some on our body. We have taken photos of everything that we just listed above in the review. Food options was very limited with only one line which was crowded at late night and waiting to get foods was long. Most staffs do not speak English very well or at all and asking for help was difficult. Would not come back again.
Stayed 5 nights in Dec 2024

8/10 Good

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Property and amenities were nice. Staff friendly but at times inefficient. Good food overall. Good specialty restaurants for dining. Cons: We couldn't get a baby crib on the 1st night and had to insist heavily. No way to get a decent coffee and no decaf option. Long lines for breakfast because poor setup and bad organization.
Stayed 7 nights in Dec 2024

2/10 Terrible

Ryan Christopher

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
AMERICANS AVOID THIS HOTEL!!! Hotel staff and management will not help you. We paid of a 2 bedroom luxury unit. It was not luxury. It was similar to a Comfort Inn. It was in the old section of thecrssoet, far away and with a broken elevator. We paid $800 upgrade our room. The upgraded room had a bathroom that smelled of sewer gases. We filed multiple complaints with the front desk and concierge. They sent up maintenace 3 times who did nothing but just dump bleach in the toilet. For 8 days we could not use the raw sewage bathroom. The smell overwhelmed us and we smelled it in the entire unit. No follow up or help from management. Finally upon check out I asked for a credit. The guest services manager refused and just said "Sorry." He then checked with maintenance and they told him there was never a smell and basically we were lying. We are filing a complaint with Expedia. If you are an American or Canadian you need to AVOID THIS HOTEL AT ALL COSTS AND STAY SOMEWHERE ELSE. DO NOT STAY HERE!!!! Consider yourself warned.
Stayed 8 nights in Dec 2024

8/10 Good

Roger Alan

Liked: Cleanliness, property conditions & facilities
Staff is excellent. Buffet solid. Restaurants quite good.
Stayed 14 nights in Dec 2024

6/10 Okay

Muhammad

Traveled with family
Disliked: Cleanliness
There are are two parts of the hotel building the main one is decent, but the other one is very dirty had a terrible experience.
Stayed 3 nights in Dec 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, amenities
Crew/staff are very helpful specially at the buffet. Special treatment
Stayed 4 nights in Dec 2024