Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Deluxe Ocean View Two Double Beds | Down comforters, minibar, in-room safe, blackout drapes
Couples treatment rooms, spa tub, body treatments, hydrotherapy
Snack bar
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • All inclusive
  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    2 min walk
  • El Andariego
    1 min walk
  • Puerto Vallarta Bus Terminal
    9 min drive
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    21 min drive

Room options

Honeymoon Suite

  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View Two Double Beds

  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)

Room Luxury

  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

  • Sleeps 4
  • 2 Queen Bed(s)

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star Puerto Vallarta property, connected to a shopping center in Colonia 5 de Diciembre
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 108 square feet (10 square meters) include conference space. This Colonial property also offers a terrace, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Buenaventura Grand Hotel & Great Moments - All Inclusive has designated areas for smoking.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 467 out of 1064 reviews" "
Rating 8 - Good. 293 out of 1064 reviews" "
Rating 6 - Okay. 171 out of 1064 reviews" "
Rating 4 - Poor. 78 out of 1064 reviews" "
Rating 2 - Terrible. 55 out of 1064 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort close to everything. It would've been a perfect visit if we didn't have to deal with the pushy concierge always trying to sell us something. We literally booked this vacation to relax & do nothing. Danna the waitress in the pool area made up for all of that she was absolutely lovely.
Stayed 4 nights in Sep 2024

8/10 Good

Lyanna

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Yuritza

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to express my deepest gratitude to the waitresses, Diana and Karen, as well as to Captain Guadalupe Ureña, for helping me create an epic and memorable surprise for my parents’ anniversary. They provided extraordinary service to my family, and I will be eternally grateful to them. Initially, the lady from guest services messed up by telling me that the restaurant, Sunset, was open for breakfast for my parents' surprise, but it ended up being closed. I was extremely disappointed and frustrated because my parents only had a few hours left in the hotel, and on top of that, the lady from guest services sold me a surprise package that included a balloon and a cake. At that moment, I felt scammed. However, they resolved this immediately. The waitstaff and the captain were so kind to give us a table in a reserved spot where my family could enjoy our meal privately. I will be eternally grateful to this wonderful staff.
Stayed 3 nights in Sep 2024

2/10 Terrible

Raul

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Efren

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff service is amazing, the pool need more attention, there is mold inside the pool , the worse part is the buffet area, we stayed for 4 days, every single time there was mosquitoes and flies around the food and over the pastries, and they didn’t even bother to take care of that issue, that looks like flies n the food areas is something normal for them, that was very disgusting.
Stayed 4 nights in Sep 2024

8/10 Good

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was really good and the hotel was clean. The waiters were all really nice. Nice pool. Hotel is in a great location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Janie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the food was great too. Everyone was friendly and attentive. We loved the room and room service. Will definitely go back.
Stayed 6 nights in Jul 2024

8/10 Good

Yuridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Bertha Alicia

Liked: Cleanliness
Stayed 6 nights in Aug 2024

4/10 Poor

Stephanie

Stayed 3 nights in Aug 2024

10/10 Excellent

Yoselin Sinery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Briget

Traveled with partner
Liked: Cleanliness, staff & service
I would say this is just an average hotel. Frendly staff, beds need an upgrade
Stayed 3 nights in Aug 2024

6/10 Okay

Martin

Traveled with family
Stayed 5 nights in Aug 2024

2/10 Terrible

Tammi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels and sheets had stains on it. Front desk wasn’t helpful, they were so careless. Walls are paper thin you can people just walking, food was HORRIBLE. There was nothing good about this place. I will never return to this place.
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the membership tours . They made promises for discounts on excursions if we took the 1 hour presentation and free taxi ride to the airport when checking out . The excursion discounts were great but they did not honor the free taxi to the airport
Stayed 4 nights in Aug 2024

10/10 Excellent

Ray

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were amazing very friendly
Stayed 4 nights in Aug 2024

10/10 Excellent

taranjit singh

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V good service
Stayed 4 nights in Aug 2024

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good food, average facilities.
Stayed 7 nights in Aug 2024

2/10 Terrible

Martin

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not come here again. Drinks super watered down. Same food day after day and did not taste good. Says all inclusive but had to pay for room service. Tried to order water and they did not want to bring up unless I traded for another drink in my mini bar. Closed down some of the pools so my kids did not get to enjoy.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, amenities, property conditions & facilities
Muy bien lugar
Stayed 4 nights in Aug 2024

6/10 Okay

Cristina

Stayed 7 nights in May 2024

4/10 Poor

Marisol

Liked: Staff & service
Staff were respectful
Stayed 3 nights in Aug 2024

8/10 Good

Evanna

Stayed 2 nights in Aug 2024

10/10 Excellent

Suzanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a small resort, but nicely done. Rooms are clean, new, and water pressure was good for us ladies with lots of hair. Pool is small but clean and nice. Ocean is very rocky, bring water shoes. Two restaurants, 1 buffet and 1 a la carte. Good food. Even though it was blistering hot I had soup daily and loved them. Must try the Pozole. Majority of the guests were Mexican (we visited in August). Staff very welcoming and attentive. BUT: it’s much smaller than you expect. That’s actually not a knock. It’s quaint and cute. But if you expecting it to be like a huge Riu or Barcelo, it’s not. Like I said, small pool. The activities guys is awesome, gets the guests motivated. The nightly entertainment in the small lobby was fantastic (I love salsa dancing, lots of opportunities to dance!). Malecon is a short walk away and worth it- tip: go early in the morning before the vendors arrive and before the heat starts. All in all it was a great trip. Oh, another hint: everyone wanted the buffet for breakfast and so the line was quite long. But the ocean front restaurant is also open and honestly, who wants to eat inside versus on a balcony over looking the ocean and feeling the ocean breeze while you sip coffee and eat your personalized omelette??? Not this chica! Go to the ocean front a la carte restaurant for breakfast!!! You will have a great time. Just be prepared for a small resort, that’s all.
Stayed 4 nights in Aug 2024