Buenaventura Grand Hotel & Great Moments - All Inclusive

4.0 star property

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Photo gallery for Buenaventura Grand Hotel & Great Moments - All Inclusive

Sundeck
Couples treatment rooms, spa tub, body treatments, hydrotherapy
Snack bar
Reception
Deluxe Ocean View Two Double Beds | Down comforters, minibar, in-room safe, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Avenida Mexico 1301, Puerto Vallarta, JAL, 48350
  • Camarones Beach
    ‪2 min walk‬
  • Teatro Vallarta
    ‪5 min walk‬
  • Playa Las Glorias
    ‪6 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪21 min drive‬

Room options

Honeymoon Suite

7.8 out of 10
Good
(26 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Two Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View King Bed

8.2 out of 10
Very good
(42 reviews)
  • 388 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Two Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe King Bed

8.0 out of 10
Very good
(60 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Bed(s)

Room Luxury

  • Sleeps 2
  • 1 King Bed

Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed(s)

Room Deluxe

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

About this property

Buenaventura Grand Hotel & Great Moments - All Inclusive

4-star Puerto Vallarta property, connected to a shopping center in Colonia 5 de Diciembre
Catch some rays at the beach or spend the day relaxing at Buenaventura Grand Hotel & Great Moments - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 3 restaurants.
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Buenaventura Grand Hotel & Great Moments - All Inclusive features a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 108 square feet (10 square meters) include conference space. This Colonial property also offers a terrace, a complimentary children's club, and an arcade/game room. Onsite self parking is complimentary.

Buenaventura Grand Hotel & Great Moments - All Inclusive has designated areas for smoking.

Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding

Land activities

Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Corazón Contento
  • Frutas y Flores
  • La Cabaña
  • Sunset / Beach Club

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 108 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Built in 1982
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Buenaventura
Buenaventura All Inclusive
Buenaventura Grand
Buenaventura Grand Hotel
Buenaventura Grand Hotel All Inclusive
Buenaventura Grand Hotel All Inclusive Puerto Vallarta
Buenaventura Grand Puerto Vallarta
Buenaventura Hotel
Hotel Buenaventura
Buenaventura Hotel Puerto Vallarta
Buenaventura Puerto Vallarta
Buenaventura Grand Hotel Puerto Vallarta
Buenaventura Beach Hotel Puerto Vallarta
Buenaventura Grand Hotel Great Moments All Inclusive
Buenaventura Grand Great Moments Puerto Vallarta
Buenaventura Grand Great Moments
Buenaventura Grand Hotel Spa All Inclusive
Buenaventura Grand Great Moments All Inclusive Puerto Vallarta
Buenaventura Grand Great Moments All Inclusive

Buenaventura Grand Hotel & Great Moments - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 493 out of 1102 reviews
Rating 8 - Good. 295 out of 1102 reviews
Rating 6 - Okay. 178 out of 1102 reviews
Rating 4 - Poor. 80 out of 1102 reviews
Rating 2 - Terrible. 56 out of 1102 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kennedy, Wolfe Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

4/10 Poor

Raymond C

Traveled with group
Disliked: Amenities
Location was great to old town and board walk. Only 2 restaurants available outside of buffet. However, both required reservations and 1 was closed on Sunday and they all had limited hours. Food was less than average. For an all inclusive resort, you were being charged extra to include bottle water in your room refrigerator, only being allowed 2 a day. Room service menu very limited with a surcharge (understandable tho). The resort was very pushy with their version of a timeshare that they called a club membership. As well, this meant there were areas or amenities that you were not granted that normal aok inclusive resorts normally offer. Overall, PV was great and will come back; but I will NOT be staying at this resort again.
Stayed 5 nights in Oct 2024

6/10 Okay

CESAR

Liked: Cleanliness, property conditions & facilities
I don’t understand why the sales team is so persistent to sale time share They need to understand that we go to rest and have a good time
Stayed 6 nights in Oct 2024

4/10 Poor

Trinia Marie

Traveled with partner
Liked: Cleanliness, staff & service
Food buffet was cafeteria food at best. Cold and under cooked pasta, raw potatoes, theme nights with Italian and Asian menu were unappetizing both in looks and taste. Honeymoon suite tub could use cosmetic upgrade but it worked. I can’t say that about the spa area. Only 4 of the jets worked. Conflicting music from different area at the pools (be aware there is no adult only swimming pool, only a small area around the 6 person lounge “pool”. A couple of nights we were kept up do to parties with loud dance music on the volleyball court. The staff was fantastic and the place was clean.
Stayed 12 nights in Oct 2024

10/10 Excellent

Sommer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort. Miguel and Rodolfo are amazing!
Stayed 4 nights in Oct 2024

8/10 Good

Alicia Anna, Marysville

Liked: Property conditions & facilities
T
Stayed 3 nights in Oct 2024

6/10 Okay

Joanna, Whittier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Michael Douglas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel ans staff 5 star from us. Michael y Brenda Field...
Stayed 7 nights in Oct 2024

10/10 Excellent

Jose L

Traveled with family
Stayed 3 nights in Oct 2024

6/10 Okay

ROZINA

Liked: Staff & service
Stayed 5 nights in Oct 2024

6/10 Okay

Lauren

Traveled with partner
It was just a Kay. Food wasn’t very good, pool wasn’t clean and beach wasn’t very walkable. Room was small but clean and staff were wonderful.
Stayed 7 nights in Oct 2024

10/10 Excellent

William Nels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great staff, very welcoming and friendly. The room was spacious and comfortable. I will stay there again.
Stayed 7 nights in Oct 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location!
Stayed 3 nights in Jul 2024

4/10 Poor

Mark

Disliked: Property conditions & facilities
The location was great ! Rent the bikes from the resort and ride to Melecon!! The bikes are old and rusty but it was fun! They only give you two water bottles a day , we had to buy water across the street. Pools are packed and dirty. Jorge at the pool was awesome!! He did a great job serving us. The food is not good. We ate out most nights. The buffet had the same thing every morning. Staff was not friendly. The resort is full of locals. We only saw a handful of American travelers. It felt like staff treated locals better then American travelers. If your planning on exploring MX this is a good resort for that. Feels more like a hotel. If your coming to relax and enjoy the resort experience , don’t stay here.
Stayed 6 nights in Oct 2024

6/10 Okay

Nancy

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffrey, Brook Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great week and a wonderful hotel. The staff was amazing and the hotel was very clean and well maintained. Thank you again
Stayed 5 nights in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable stay!
Thoroughly enjoyable stay! Right on the beach, plus pools. The all-inclusive meals had a lot of variety. Have had better food, but it was pretty good. Friendly staff providing excellent service! Very clean. Lots of activities. Extremely clean. Will be bringing additional family back next year...
Stayed 5 nights in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Morrisa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful place to stay, we enjoyed the meals and staff. The rooms were clean and comfortable. We will definitely return and recommend!
Stayed 7 nights in Jun 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for a family getaway! My wife and I stayed on our honeymoon here. We stayed in the honeymoon suite which was very spacious. Only downside of the room was that the Jacuzzi tub didn't work. The all inclusive option was great although the room service did charge a delivery fee. The food was great. Breakfast was the best food out of all the meals. Rooftop bar was sweet with great views. They had an itinerary for activities throughout our week stay. However, when we showed up for the ping pong tournament, they said it was at different times and that we missed it. This happened 3 separate times. I really wanted to play some good ping pong. Other than that this place was great. Staff was very kind and overall the area was great!
Stayed 7 nights in Sep 2024

10/10 Excellent

David, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations!
Stayed 1 night in Oct 2024

10/10 Excellent

Kaidin

Stayed 7 nights in Jun 2024

10/10 Excellent

Duc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to relax,enjoy, play, eat, drink and swim
Stayed 5 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Sep 2024