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Hotel Soleil Pacifico

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Soleil Pacifico

Terrace/patio
Aerial view
2 restaurants, dinner, brunch served; Caribbean cuisine
Property grounds
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Hot Tub
  • All inclusive
  • Bar
  • Laundry
  • Breakfast available

Explore the area

Map
105 KM Road Chulamar, Puerto San Jose, Escuintla
  • Aquamagic
    12 min drive
  • Puerto San Jose Beach
    23 min drive
  • Autosafari Chapín
    66 min drive
  • Restaurante El Ancla - O
    4 min drive

Room options

View all photos for Double Room

In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Bungalow, Garden View

Deluxe Bungalow, Garden View | Lobby

Deluxe Bungalow, Garden View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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includes taxes & fees
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About this property

Hotel Soleil Pacifico

3.5-star Puerto San Jose resort with bar/lounge
Catch some rays at the beach or spend the day relaxing at Hotel Soleil Pacifico's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Hotel Soleil Pacifico offers 128 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include rainfall showerheads and complimentary toiletries. This Puerto San Jose resort provides wireless Internet access for a surcharge. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials and manicures and pedicures.
Some rates at Hotel Soleil Pacifico are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Soleil Pacifico features 3 outdoor swimming pools, 2 spa tubs, and a children's pool. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with wireless Internet access (surcharge).

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 1374100 square feet (127657 square meters) include conference space. This beach resort also offers a nightclub, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Soleil Pacifico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Los Caracoles - This restaurant specializes in Caribbean cuisine and serves brunch and dinner.
El Mirador - This restaurant overlooks the ocean.
Onsite venue #3 - sports bar.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Hotel Soleil Pacifico are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period)
  • Available in some public areas: WiFi (USD 5 per 24-hour period)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 9.20 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • Los Caracoles

Things to do

  • 2 spa tubs
  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Nightclub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,374,100 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 37.5 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 9.20 for children
  • Fee for in-room wireless internet: USD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 45 per person (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 37.5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

Property is also known as

Hotel Soleil Pacifico
Hotel Soleil Pacifico Puerto San Jose
Soleil Pacifico
Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort
Hotel Soleil Pacifico Puerto San Jose
Hotel Soleil Pacifico Resort Puerto San Jose

Hotel Soleil Pacifico Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 81 out of 318 reviews" "
Rating 8 - Good. 100 out of 318 reviews" "
Rating 6 - Okay. 55 out of 318 reviews" "
Rating 4 - Poor. 34 out of 318 reviews" "
Rating 2 - Terrible. 48 out of 318 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jackeline, Orlando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort looked like at one time it might have been great. It's run down, the food was terrible, pool dirty and jacuzzi had cold water. The beach was dirty and limited seating. The restaurant meal package was not explaines. However, would not have been worth it. The patio had no furniture to enjoy it. Would not recommend or return.
Stayed 1 night in Sep 2024

8/10 Good

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Personal was so kind
Stayed 3 nights in Aug 2024

2/10 Terrible

Byron

Stayed 2 nights in Jun 2024

10/10 Excellent

Ileana

Traveled with family
Disliked: Amenities
A little bit old, pool with a lot of chemicals… my son’s pool shirt got yellow! For the rest, good according to price
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Staff & service, property conditions & facilities
We had a great experience! The property was very clean and extremely well kept. The staff was amazing! I recommend it.
Stayed 1 night in Apr 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what we expected - loose tile pool dirty etc.
Stayed 1 night in Feb 2024

2/10 Terrible

Claudia

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Didn’t like the service, food was not good and overpriced.
Stayed 1 night in Mar 2024

2/10 Terrible

John, Port Washington

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT
Stayed 2 nights in Mar 2024

2/10 Terrible

Maria

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a bad experience,bad food, bad service and the rooms real bad
Stayed 2 nights in Feb 2024

2/10 Terrible

Henry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The people are not helpful I booked all inclusive and had to pay for drinks and food, the people at the bar did not know how to fix drinks terrible place for an all inclusive. I do not recommend this place.

6/10 Okay

Jessica

Traveled with family
Average place. Average customer service.
Stayed 1 night in Feb 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to reinvest in key facilities. Example the pool itself the tiles are falling apart, the tiles around the pool had a film of dirt, the beach is dirty and it needs to be cleaned and the rooms definitely need to be remodeled and cleaned better.
Stayed 2 nights in Jan 2024

2/10 Terrible

Misael

Stayed 2 nights in Jan 2024

4/10 Poor

David

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not waste your time or money on this place, terrible service, could not get a cup of coffee., ignored by the staff, no water in tbe room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Mayra

Traveled with partner
Liked: Amenities
The Beach very nice we don’t like the pool’s
Stayed 1 night in Aug 2023

6/10 Okay

Chelsey

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They charged a beach towel someone took while we were in the pool and the staff took our personal towel from the room. Expensive and rundown place
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Lucy, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Lil piece of paradise
Stayed 1 night in May 2023

2/10 Terrible

HECTOR

Stayed 1 night in May 2023

2/10 Terrible

HYOUNG KEUN, guatemala

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food (ceviche) terrible
Stayed 1 night in Mar 2023

6/10 Okay

Telma

Traveled with family
Liked: Staff & service
It was ok , it didnt meet my expectations
Stayed 1 night in Mar 2023

6/10 Okay

DIANA

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom near the snack area was soiled... Disgusting!. They should keep it clean. The pool by the hotel was closed for renovation, only the pools at the beach club were open. They should have made renovations before the busy season... it was full and Hotel guests did not have the option to use the closer pool, only the ones also open to day-pass visitors. They had newer staff at check in, and it took a long time in the lobby to check us in at 3:00 p.m.
Stayed 1 night in Mar 2023

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Gilma

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023