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Four Points by Sheraton Palawan Puerto Princesa

4.0 star property

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Photo gallery for Four Points by Sheraton Palawan Puerto Princesa

On the beach, white sand, sun loungers, beach towels
Reception
Exterior
Lobby
Outdoor pool, free cabanas, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • Room service

Explore the area

Map
Sabang Beach, Brgy. Cabayugan, Puerto Princesa, Palawan, 5300
  • Sabang Beach
    ‪1 min walk‬
  • Sabang Boat Terminal
    ‪1 min walk‬
  • Puerto Princesa Subterranean River National Park
    ‪20 min walk‬

Room options

View all photos for Superior Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds, Balcony, Garden View

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed, Balcony, Garden View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed, Balcony, Pool View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Pool View

Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds, Balcony, Pool View

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds, Balcony, Garden View

  • 320 sq ft
  • Sleeps 3
  • 2 Double Beds

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About this property

Four Points by Sheraton Palawan Puerto Princesa

4-star Puerto Princesa hotel close to Sabang Mangrove Forest
At Four Points by Sheraton Palawan Puerto Princesa, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy surfing/body boarding. Change of bedsheets is available on request.
Four Points by Sheraton Palawan Puerto Princesa offers 168 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Puerto Princesa hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Four Points by Sheraton Palawan Puerto Princesa features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This beach hotel also offers a children's pool, a 24-hour fitness center, and a terrace. For a surcharge, the property provides an area shuttle within 85 km and an airport shuttle (available on request). Complimentary self parking is available on site.

Four Points by Sheraton Palawan Puerto Princesa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Evolution - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pool Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge) up to 85 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,400 for adults and PHP 700 for children
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Evolution
  • Pool Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • Babysitting
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • In the mountains
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 4000 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 16 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 3080.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1400 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 1000 per person (one-way)
  • Airport shuttle fee per child: PHP 1000 (one-way), (from 1 to 3 years old)
  • Pet fee: PHP 4000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: PHP 3080.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Sheridan Beach
Sheridan Beach Resort
Sheridan Resort
Sheridan Beach Resort Puerto Princesa
Sheridan Beach Puerto Princesa
Sheridan Beach Resort Spa
Sheridan Beach Resort Spa
Four Points by Sheraton Palawan Puerto Princesa Hotel
Four Points by Sheraton Palawan Puerto Princesa Puerto Princesa

Four Points by Sheraton Palawan Puerto Princesa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 62 reviews
Rating 8 - Good. 11 out of 62 reviews
Rating 6 - Okay. 1 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 3 out of 62 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities

Smells!

Mildewy odor throughout entire stay (3 nights) despite having AC fan on whole time and airing out room each afternoon when sun out.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, beautiful surroundings, the hotel itself renovated with a high standard. Nice service
Stayed 3 nights in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect stay

I only have great things to say about the location and the stay. All the details were handled by the hotel staff. Our tours of the underground river and snorkeling were perfect! The tour guide was with us from the start to the finish. The breakfast buffet was amazing with a huge selection of enjoyable food.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very good bang for the buck. The pool and the other facilities were on point. It would be nice if the pool bar was open past 8. Otherwise, I'd have no problem recommending this property to my friends and family
Stayed 5 nights in Jan 2025

2/10 Terrible

Rhoda

Traveled with family
Disliked: Staff & service, amenities
Restaurant service is not consistent with each meal. They are easily overwhelmed with orders that comes in. Instead of processing orders as they come in (first come-first serve), they process order based on simplicity or complexity of orders. An order of 3 cheeseburger and 2 chicken sandwiches takes 2 hrs to complete. Apparently, this is very complex for them. With one restaurant operating to cater to the entire guest, it would most likely be dinner time when you receive your lunch orders. They're definitely not operating on a 5 star service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, service was excellent.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ebrahim

Stayed 1 night in Dec 2024

10/10 Excellent

Arabella

helpful staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Joe

Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Awesome place
Stayed 4 nights in Dec 2024

10/10 Excellent

Raquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I’d like our stay in Four points by Sheraton. We enjoy the bar in the pool side specially the bar tender Gerald and Mark both are knowledgeable about the area. Staffs always had service with a smile, courteous. The place is so serene and relaxing specially at the beach front. Well recommended to come and enjoy. Just one tip need to book your flight early to check in to enjoy the best of those days. Airport is 1.5 hours away from this hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service
Location is great - Sabang beachfront and a short walking distance to Sabang wharf for going to Underground River. Pools were great. That said, there was no working elevators when we visited and we found out only after check in and was being ushered to the room (instead of being informed on checking in).
Stayed 1 night in Dec 2024

10/10 Excellent

Roland

Stayed 2 nights in Nov 2024

10/10 Excellent

Greg, Santa Clara

Traveled with family
Liked: Cleanliness, amenities
Excellent on everything
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was very remarkable. The staff embrace you like you’re family.
Stayed 3 nights in Oct 2024

10/10 Excellent

drorkis

Liked: Property conditions & facilities, room comfort

A true 5 star resort

Marvelous resort a realy five star hotel , great breakfasr
Stayed 1 night in Oct 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best assets- staff and setting

Hotel within easy access to Puerto Princesa underground river. Beautiful seeding on Sabang beach with mountain views. The staff are an asset to this hotel, with their friendliness and superb customer service. The biggest disappointment was the food. The food at the grill was bland and buffet was always cold. Experience some hit and misses with selections from the a la carte menu.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. Loved everything about the property. The surrounding areas are not safe after dark. But absolutely loved the resort would totally recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is amazing!

The stay at the Four Points Sheraton was awesome. Although the location is a little out of the way it is absolutely worth it. We flew into Puerto Princessa Airport and drove to the location. The hotel staff is very accommodating and friendly. The food is delicious and on the night we got there they had a BBQ for dinner with a lot of variety. I give this location 10 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donnie D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing, the grounds were clean and the pool was perfect. We couldn't have asked for anything more.
Stayed 7 nights in Jul 2024

8/10 Good

Maristella, Valencia

Traveled with family
Liked: Amenities, property conditions & facilities
This Sheraton should replace the restaurant’s Executive Chef. The dishes both on the Buffet and À la carte are not good at all. The meat are tough, tasteless and are unappealing. The Buffet are hardly replenished such that the guests have to ask to refill the dishes including desserts and fruit. The restaurant’s waiters are oftentimes no where to be found, so the guests have to clear their own finished plates if they are going for a second round to get dessert. But most importantly, the dishes are NOT good, with poor variety, tough meats, overcooked fish, shrimp and other seafood. Unless this Sheraton fire and replace the Executive Chef, we are not coming back. On another note, my husband and I got transferred to another room 3 times due to some room issues. All 3 rooms have VERY WEAK shower water pressure. So weak water pressure that one will not find taking showers enjoyable. FIX your plumbing!
Stayed 5 nights in Jul 2024

10/10 Excellent

Stavros

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!
Stayed 3 nights in Jun 2024