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Princesa Garden Island Resort and Spa

3.5 star property

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Pool Access | In-room safe, desk, laptop workspace, soundproofing
Reception
Daily buffet breakfast (PHP 1500 per person)
Water Villa | In-room safe, desk, laptop workspace, soundproofing
Water Villa | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Brgy. Bancao-Bancao Canuigaran St., Puerto Princesa, Palawan, 5300
  • Palawan Special Battalion WW2 Memorial Museum
    ‪19 min walk‬
  • SM City Puerto Princesa
    ‪5 min drive‬
  • Robinsons Place Palawan
    ‪7 min drive‬
  • Puerto Princesa (PPS)
    ‪6 min drive‬

Room options

View all photos for Double Pool

Double Pool | In-room safe, desk, laptop workspace, soundproofing

Double Pool

  • 1292 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Wing Pool Access

Ocean Wing Pool Access | In-room safe, desk, laptop workspace, soundproofing

Ocean Wing Pool Access

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Pool

Premier Pool | In-room safe, desk, laptop workspace, soundproofing

Premier Pool

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Ocean Wing Princesa Classic

Ocean Wing Princesa Classic | In-room safe, desk, laptop workspace, soundproofing

Ocean Wing Princesa Classic

  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, soundproofing

Suite

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Water Villa

Water Villa | In-room safe, desk, laptop workspace, soundproofing

Water Villa

  • Beach view
  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Access

Pool Access | In-room safe, desk, laptop workspace, soundproofing

Pool Access

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Princesa Classic

Princesa Classic | In-room safe, desk, laptop workspace, soundproofing

Princesa Classic

  • Harbor view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

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About this property

Princesa Garden Island Resort and Spa

3.5-star resort in Puerto Princesa City Centre
This resort features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, spa services, and a business center.
Princesa Garden Island Resort and Spa offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Puerto Princesa resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
Guests can indulge in a pampering treatment at the resort's full-service spa, Hilot Spa. The spa is open daily.
In addition to a full-service spa, Princesa Garden Island Resort and Spa features a waterslide and an outdoor pool. Dining is available at one of the resort's 3 restaurants. This 3.5-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This family-friendly resort also offers a children's pool, spa services, and gift shops/newsstands. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking is complimentary.

Princesa Garden Island Resort and Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Rice - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Tomato and Basil - This restaurant specializes in Italian cuisine. Open daily.
Sala Lounge - Onsite café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 6:30 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 3 restaurants

Restaurants on site

  • Rice
  • Sala Lounge
  • Tomato and Basil

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: PHP 3400
  • New Year's Eve (December 31) Gala Dinner per child: PHP 2000.00 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 1000 per vehicle (one-way, maximum occupancy 8)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Princesa Garden Island Resort
Princesa Garden Island
Garden Island Resort
Princesa Garden Island Resort Spa
Princesa Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort
Princesa Garden Island Resort and Spa Puerto Princesa
Princesa Garden Island Resort and Spa Resort Puerto Princesa

Princesa Garden Island Resort and Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 240 out of 496 reviews
Rating 8 - Good. 140 out of 496 reviews
Rating 6 - Okay. 67 out of 496 reviews
Rating 4 - Poor. 19 out of 496 reviews
Rating 2 - Terrible. 30 out of 496 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cengiz

Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

8/10 Good

Chuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly liked the Crepe lady, her service, she pays attentions to details of crepe, she makes. The breakfast and the way access to the pool from rooms was the highlights. I would definitely recommend others to this property. Just like my friend recommended me.
Stayed 5 nights in Feb 2025

10/10 Excellent

Harley Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, right on the ocean. New high-rise rooms, nice Japanese restaurant on the top of the high-rise hotel section of the property.
Stayed 1 night in Feb 2025

10/10 Excellent

Laureen Ina Yumena

Traveled with family
Liked: Cleanliness, staff & service
Very nice hotel , very nice breakfast buffet
Stayed 2 nights in Feb 2025

2/10 Terrible

Rabecka

Stayed 3 nights in Feb 2025

2/10 Terrible

Aiman

Stayed 3 nights in Feb 2025

4/10 Poor

Roderick, Los Angeles

Traveled with family
Liked: Staff & service
They advertised a private beach that wasn’t available at the time we stayed. The patio chaise didn’t look clean. The AC unit had dust build up on the vent area and it looked like there may have been water damage in different spots on the ceiling. We checked out the next morning.
Stayed 2 nights in Jan 2025

8/10 Good

Bill

Stayed 3 nights in Feb 2025

8/10 Good

Jilianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is extremely outdated. The pool had missing tiles and the entrance of the pool was slippery probably due to Algae growing on the surface (extremely dangerous & potential hazard for a fall). The room bed bases are broken, the corner of the bed cut out legs on several occasions. The windows in the bathroom were old and cracked (the window had silver reflective stickers placed over them to conceal the old mirrors. The sink in the bathroom had all black stains when we arrived and was conveniently covered with a bath towel to hide the stains by staff. The toilet in the bathroom clogged up every time we used it. Last but not least the Food!! Where do I begin… Ordering food was a nightmare, every time we sat down there were no staff to provide us with a menu or any service. I had to go up to the bar Several times. Secondly, the staff need much more training in customer service & English. Thirdly, the food took over an hour to come out and I had to constantly walk over to them to check how long the food would take (every single time). Buffet breakfast was good. This resort could be so much better if management invested resources to fix the whole resort (including staff training/ customer service).
Stayed 2 nights in Jan 2025

10/10 Excellent

Annamaria

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We got the double pool room and so glad we did! We loved having a private pool entrance and being on the ground floor right next to the restaurant. The resort itself is about 10 minutes drive from the main part of town but it was easy to grab a tuk tuk from the front gate any time we wanted to go in to town. Having the resort out of the town gave way for a super peaceful and quiet getaway and the whole place is so beautiful. Staff is polite and helpful and we will definitely be back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jamesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool access rooms loved it
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely incredible resort

Unexpectedly this resort was by far one of the most awesome resorts I have ever stayed. I travel a lot and I am shocked at how incredibly amazing this place. The vast variety of super cool things to see and do literally was over the top. Who ever designed this place and built it I wish I could shake their hand. I can’t even believe this place exists at puerto princess’s
Stayed 2 nights in Jan 2025

6/10 Okay

Nicole

Traveled with group
Liked: Cleanliness, amenities
Stayed 4 nights in Jan 2025

4/10 Poor

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Kevin, Sammamish

Traveled with partner
Liked: Cleanliness
Overall, ok. A positive is that they’re almost complete with a new spa and have a new fitness center! Room is ok, nothing to rave about. I Wasn’t wild about a “mandatory” Christmas Eve buffet and we felt it should be optional!
Stayed 5 nights in Dec 2024

10/10 Excellent

Janice

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beyond our expectations, it's amazing for relaxation. The management especially the manager were so emphatetic to us. Highly recommended for family vacation.
Stayed 2 nights in Nov 2024

2/10 Terrible

Arif

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Spa resort but no spa open and no sandbar acccess

No spa open, no bikes for use and only one restaurant open Rooms were all messed up. Asked for 2 beds and got 2 rooms on different buildings and with only 1 bed for 3 guests and staff no help!
Stayed 1 night in Nov 2024

8/10 Good

Arif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most things not available for guests

Half the things were out of service or not available like elevators and bikes and more.check in was slow.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Princesa Garden is amazing. The staff is very friendly and helpful. There was construction during our stay but it didn't really bother us since we were out and about during the loud part of the construction. The area is secluded which means you will need a vehicle to get town and back. Front desk is very helpful with getting us a taxi to take us to the shopping center.
Stayed 2 nights in Nov 2024

10/10 Excellent

Larry, Laurel

Stayed 2 nights in Oct 2024

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
A few factors really hampered this stay. The week we were there, the weather was absolutely terrible, raining almost all day everyday. Looking at the map, you would think this property was close to the city, it's not. It wasn't close to anything. They are building a new tower, which you can hear all of the construction for. I kind of want to go back to see how it turns out, but have no desire to ever set foot there again. The grounds must have been great in it's prime, however, it seems to along time since those days. For the most part it's nice, but like a lot of places in the Philippines, they aren't properly or adequately maintained. The pool, being the biggest thing that sticks out, the floor of it needing to be repainted. The greenery was very nice, giving off rain-forest vibes. The room was reasonably nice, but not for this price point. I expected a lot more for how much we paid. The bathroom was massive, I think it was bigger than the rest of the room. The Jacuzzi was probably the biggest disappointment. The water flow to fill it up was beyond slow, it took nearly 2 hours to fill it up. The heating element, even when set to high, didn't work. The jets, were bad, if you didn't have two people in it, sitting/laying exactly in the right position, they flooded the bathroom, they were literally pointed at such an arc, that they would shoot out of the tub. The shower was nice, but it took a long time to get hot water, wasting a lot of water.
Stayed 6 nights in Oct 2024