*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- Buffet and à la carte meals and snacks included
- In-room minibar (all beverages included)
- Buffet-style meals included
- A la carte dining included
- Gratuities included
- Minibar (all beverages included)
Property Features
Sunscape Puerto Plata - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sunscape Puerto Plata - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 9 bars/lounges. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.
Sunscape Puerto Plata - All Inclusive has designated areas for smoking.
- Picnic area
- Daily
- Number of outdoor pools - 2
- Water dispenser
- Fitness facilities
- 24-hour front desk
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Conference space size (meters) - 179
- Free reception
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Free full breakfast
- Concierge services
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 585
- Number of floors - 3
- Number of buildings/towers - 16
- Tennis on site
- Barbecue grill(s)
- Number of bars/lounges - 9
- Number of poolside bars - 2
- Full-service spa
- Number of beach bars - 1
- Number of swim-up bars - 1
- Beach umbrellas
- Conference space
- Free breakfast
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 1989
- Beach sun loungers
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Nightclub
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Wheelchair accessible – no
- Number of restaurants - 8
- Conference space size (feet) - 1924
- Ballroom
- Laundry facilities
- Beach towels
- Television in common areas
- Arcade/game room
- Wedding services
- Garden
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Supervised childcare/activities (free)
- Outdoor tennis courts - 2
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
Room Amenities
Sunscape Puerto Plata - All Inclusive offers 585 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
- Air conditioning
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Iron/ironing board
- In-room safe
- Ceiling fan
- Desk
- Turndown service
- Free bottled water
- Shower only
- Hair dryer (on request)
- Cable TV service
- Flat-panel TV
- Individually furnished
- TV size measurement: inch
- iPod docking station
- Furnished balcony
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Free self parking , Free valet parking
Internet
Available in some public areas: Internet access - wireless
Food & Drink
A complimentary full breakfast is served each morning between 7 AM and 11 AM. A complimentary manager's reception is offered each day.
Windows - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gohan (Adults Only) - This restaurant specializes in Asian cuisine and serves dinner only.
Da Mario - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Gaucho Grill - This restaurant specializes in Argentinean cuisine and serves dinner only.
Castaways - This restaurant specializes in Caribbean cuisine and serves dinner only.
Room service (during limited hours) is available.
Spa Services
Spa Sunscape Bitebonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Number of treatment rooms 11
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Miniature golf on site
- Snorkeling nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Windsurfing nearby
- Windsurfing on site
- Playground on site
- Fitness classes on site
- Sailing on site
- Scuba diving on site
- Game viewing on site
Hotel Policies
Payment types
Fees
Optional extras
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 16 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. <
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property does not follow regional sanitization guidelines
Property does not follow a brand or regulatory agency's sanitization guidelines
Onsite COVID-19 testing (Antigen) is available
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Sunscape Puerto Plata All Inclusive
- Sunscape Puerto Plata
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- Sunscape Puerto Plata Hotel
- Hotel Sunscape Puerto Plata Puerto Plata
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- Sunscape
- Sunscape Hotel
- Sunscape Puerto Plata - All Inclusive All-inclusive property
- Sunscape Puerto Plata
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- Sunscape Puerto Plata - All Inclusive Puerto Plata
Hotel Reviews
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