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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
On the beach, sun loungers, beach towels, beach massages
Reception
Lobby
3 outdoor pools, pool umbrellas, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Spa
  • Gym

Explore the area

Map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Amber Cove
    ‪8 min walk‬
  • Cofresi Beach
    ‪6 min drive‬
  • Ocean World Adventure Park
    ‪7 min drive‬
  • Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, Sea View

Suite, Sea View | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Sea View

  • 527 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Family Room

  • 377 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 1 King Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, minibar, in-room safe, iron/ironing board

Standard Room

  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room

  • 355 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Superior Room, Oceanfront | 1 bedroom, minibar, in-room safe, iron/ironing board

Superior Room, Oceanfront

  • 355 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Aerial view

Senator Puerto Plata

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.8 out of 5, Good, (1375)
$361 nightly
The price was $401
The price is $361 total
includes taxes & fees
Senator Puerto Plata

About this property

Playabachata

4-star Puerto Plata property with 6 restaurants
Catch some rays at the beach or spend the day relaxing at Playabachata's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Playabachata offers 998 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Playabachata is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playabachata features a full-service spa, 3 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a beach bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers a terrace, a complimentary children's club, and barbecue grills.

Playabachata has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Los Almendros - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.
Mangu - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Los Almendros
  • Macumba
  • Mangu

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from April 16 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

6.8
Rating 10 - Excellent. 631 out of 1942 reviews
Rating 8 - Good. 406 out of 1942 reviews
Rating 6 - Okay. 303 out of 1942 reviews
Rating 4 - Poor. 219 out of 1942 reviews
Rating 2 - Terrible. 383 out of 1942 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Sofia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

4/10 Poor

Karen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This is a true definition of “you get what you paid for!” Property is worn down. Nothing special about the food, they didn’t have a good selection to choose from. Culture food from Dominican Republic would’ve been nice to try. Alcohol wasn’t the greatest. Took me about 7 mojitos and 4 shots to feel tipsy. Staff weren’t very friendly. We stayed at this resort for a week, not a lot of entertainment, night show was boring. Again, a culture show would’ve been amazing to watch. Tourist loved watching my boyfriend and I dance bachata, merengue, or merengue típico. The day of checkout the front desk receptionist didn’t even ask how was our stay during our time at the resort, it was more, “oh you’re checking out OK sign here and best travels.”
Stayed 4 nights in Mar 2025

4/10 Poor

Kasey

Traveled with partner
Well where to start. This is a decent resort, it’s like a fancy motel 8. Pros: The outside is clean. The pool is nice but small. Big beach. Food almost 24 hours. Cons: Small bad rooms, the shower was more cramped than my RV one. The window hold mold on it. My kind bed was 2 full beds pushed together. Limited WiFi. Only available in the lobby and slower than dial up if you can get it. Best times to get internet between midnight and 2 am after the grandparents go to bed and before the drunk tik tok stars go to post. Would suggest paying extra for your own cell phone service or walk next door to Senator and steal their WiFi. Food, you want eggs for breakfast, pizza for lunch, and pasta for dinner. Good, that’s all you’re getting everyday. And flavor, nope they got a machine they sucks it right out. Every desert tastes the same no matter what it looks like. Rude people, I know it’s hard at a resort to control how people act but they will cut in line and be rude. But on the other end met some nice people too especially the Canadians, thanks for being a good neighbor. Staff, they’re nice but you can tell they don’t want to be there. They’re kneeling down sipping beers behind the counters and slow as can be.
Stayed 5 nights in Mar 2025

4/10 Poor

Carlos

Stayed 10 nights in Sep 2023

8/10 Good

Emmanuel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good value

Friendly staff who work hard to keep everything clean including beach. Daily scheduled activities/entertainment. Older resort but good value for decent price. Food is acceptable with a good variety offered every day. Wi-Fi only in lobby area and not very good. Pools are clean and comfortable temperatures. Location is a bit far from Centro. No public transportation. Taxi available. Beach is lovely, large, and clean. We would stay at this place again.
Stayed 7 nights in Feb 2025

10/10 Excellent

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

EDWARD

Liked: Staff & service
Disliked: Property conditions & facilities
Las habitaciones no están muy renovadas
Stayed 3 nights in Feb 2025

2/10 Terrible

Gary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed in the resort. Here is what the experience was like: 1.) Room furniture was missing compared to other rooms. 2.) The phone did not work the whole stay. 3.) The toiled did not flush properly on multiple occasions. 4.) The resort food was quite poor even given the price. 5.) The swimming pools were pretty cold. Never been to a resort where the pool temperature was too cold. 6.) Parts of the beach next to the resort had a very rocky floor that one would nee shoes to use. This was very surprising and unpleasant. 7.) The front desk barely spoke English and could not resolve any of the room issues. Bottom Line: Stay away from this resort or risk having an unpleasant experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2025

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
The beaches
Stayed 2 nights in Feb 2025

8/10 Good

Jhonny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Sarah Beth, Grimsby

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Although the property is dated the staff is amazing and very friendly
Stayed 9 nights in Feb 2025

10/10 Excellent

Morrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence hotel to stay at in Sousa. Would stay again.

8/10 Good

Gabrielle Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Playabachata. Stayed for 2 weeks. Plenty of food choices, great long beach, fun action pool and quiet pool, staff were amazing on all fronts.
Stayed 14 nights in Jan 2025

8/10 Good

Vladimir Rafael Mueses

Stayed 5 nights in Feb 2025

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Todo el Servicio me gustó lo único terrible son las camas, son muy incómodas y de muy mala calidad… Después todo estaba excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

Hemily C, Worcester

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was super friendly and respectful, the food was amazing and with a wide variety. Unfortunately, the bathroom tub was old and damaged but useful. Overall we had a great experience.
Stayed 4 nights in Feb 2025

8/10 Good

natalya

Not a bad resort. Food is okay, staff is friendly, pool is good. Its connected to another resort so the properties have plenty of walking space, beach is fine although the swimming is not great. Its a bit rocky. I would come back
Stayed 8 nights in Feb 2025

10/10 Excellent

Braulio

Stayed 2 nights in Feb 2025

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is awesome!!! I really wish there were more on- site recreation options.
Stayed 7 nights in Feb 2025

8/10 Good

Elaine, Medicine Hat

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The food was good. The property is old and well used. The air conditioner leaked on our luggage. The resort is a fair way out of town, so that adds up quickly in taxis bills. Overall it was ok probably won't stay again. The wifi is useless, only in the lobby.
Stayed 7 nights in Feb 2025

2/10 Terrible

MIKHEIL

Disliked: Cleanliness, staff & service, property conditions & facilities
Door lock broken and no one came to fix. Lights went out very often losing power. Even sitting having dinner and lights go out which had to use cellphone light. Very cold food .. Plus side - staff helpful
Stayed 3 nights in Feb 2025