Ventus Ha at Marina El Cid Spa & Beach Resort

4.0 star property

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Photo gallery for Ventus Ha at Marina El Cid Spa & Beach Resort

Private beach nearby, white sand
3 bars/lounges, poolside bar
1 bedroom, free minibar, iron/ironing board, bed sheets
Poolside bar
2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Boulevard El Cid, Unidad 10, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪3 min drive‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Beach
    ‪8 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

Junior Suite Platinum

8.0 out of 10
Very good
(11 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Junior Room

9.0 out of 10
Wonderful
(74 reviews)
  • 575 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

Family Room Platinum

9.0 out of 10
Wonderful
(2 reviews)
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Family Room

9.2 out of 10
Wonderful
(29 reviews)
  • 575 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

Similar properties

About this property

Ventus Ha at Marina El Cid Spa & Beach Resort

4-star Puerto Morelos hotel close to Puerto Morelos Town Square
2 restaurants, 2 outdoor pools, and a full-service spa are available at this hotel. Additionally, 3 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
Ventus Ha at Marina El Cid Spa & Beach Resort offers 150 air-conditioned accommodations with free minibar items and minibars. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, El Cocay Spa. Services include facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Ventus Ha at Marina El Cid Spa & Beach Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Puerto Morelos hotel has its very own private beach. Ventus Ha at Marina El Cid Spa & Beach Resort features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar.

This all-inclusive hotel also offers a children's pool, spa services, and multilingual staff.

Ventus Ha at Marina El Cid Spa & Beach Resort has designated areas for smoking.

Ventus Ha at Marina El Cid Spa & Beach Resort has 2 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Ventus Ha at Marina El Cid
Ventus Ha At Marina Cid Spa &
Ventus Ha at Marina El Cid Spa & Beach Resort Hotel
Ventus Ha at Marina El Cid Spa Beach Resort All Inclusive
Ventus Ha at Marina El Cid Spa & Beach Resort Puerto Morelos

Ventus Ha at Marina El Cid Spa & Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1026 reviews
Rating 8 - Good. 213 out of 1026 reviews
Rating 6 - Okay. 80 out of 1026 reviews
Rating 4 - Poor. 33 out of 1026 reviews
Rating 2 - Terrible. 31 out of 1026 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Chadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Darin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property itself was fine. Amenities and activities were lacking. Not much to do for adults or kids. Food options were limited. Would not stay here again
Stayed 4 nights in Apr 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The food was okay. The beds were so comfortable and it was super clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

menasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Form the time we got to the property to the time we left it was perfect!
Stayed 5 nights in Apr 2025

10/10 Excellent

Frank, Antelope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 5 nights in Apr 2025

6/10 Okay

james robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall we liked this property. The pools are very clean, nice and family friendly. I’d say the only thing we really didn’t like was restaurant availability. We were there for 5 nights and could only get 1 reservation and all other nights had to eat at the buffet or order room service which was a huge bummer and the main reason that I wouldn’t recommend staying here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sharon M

Stayed 7 nights in Mar 2025

10/10 Excellent

Khaldoun Hakima abou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing
Stayed 7 nights in Apr 2025

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

Maranjelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location, people
Stayed 5 nights in Mar 2025

6/10 Okay

James

Liked: Staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

angelica

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING will be coming back!
Stayed 3 nights in Apr 2025

8/10 Good

Reynaldo Eleuterio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful.
Stayed 4 nights in Mar 2025

6/10 Okay

Zhen

Stayed 7 nights in Mar 2025

10/10 Excellent

Thomas JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Great place…terrible beach
Stayed 7 nights in Mar 2025

8/10 Good

JEN TZU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this specific resort because it was new. The resort is exceptionally clean, beautifully landscaped, and rooms well designed and spacious. Between the three properties that you have access to, we found Ventus Ha the best. However, it’s very important to note that the beach suffers from seaweed type issue. There is no wide open beach front. If you are looking for lounging on the sand, and beautiful water this is NOT for you. The water has man made barriers that we think is an attempt to keep the seaweed at bay. It is not helping. This resort is very family friendly. We thought we could just stay at the adult only areas for more privacy and quiet, but that was not the case. Teens were with their parents, and allowed to stay. Teens were not causing issue, but not the vibe we wanted. Resort gets an A for effort in food presentation, but taste is average to not good. No high quality meals here. Reservation system to book seating is you can only make two reservations per day. We think that unless you are time share owners, or paid for their platinum level, you could barely get a reservation. We were told either nothing available (there were 2 in our party), but were able to score 9:30 and 8:30 dining times. Our biggest disappointment was at Kobo. This is their habachi style restaurant. While every else was enjoying the flames and knife ‘show’, ours had zero show. Cook never spoke. Our table was confused. They didn’t explain. Resort could be much better overall.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ure

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options. Beautifully kept in the mangroves. Breakfast was wonderful! Staff all kind and really nice. Only con is that it was difficult to get dinner reservations. Only one dinner buffet open which led to long lines. Loved staying at Ventus Ha. It was so lovely. We went to the other resorts but my kids preferred the calm, laid back Ha atmosphere. I would definitely return to stay in Ha or Ventus. Ha is new and lovely. Excellent value. I would definitely come back
Stayed 5 nights in Mar 2025

6/10 Okay

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is horrible, this is a pool resort, food was average
Stayed 9 nights in Mar 2025

8/10 Good

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is lovely. The staff is friendly and the food is delicious. We had a few hiccups along the way. Our room phone did not work, we had a leak coming from the AC unit, and no hot water on the last day. All issues were quickly addressed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Beach is poor but pools make up for it. Great resort
Stayed 7 nights in Mar 2025

10/10 Excellent

Otta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, definitely 5 star, unfortunately the beach is not that great. However amazing overall
Stayed 7 nights in Mar 2025