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Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5 star property

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

2 outdoor pools
On the beach, white sand
2 outdoor pools
Food and drink
Room, 1 King Bed (Paradise) | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Laundry
  • Spa
  • Housekeeping

Explore the area

Map
Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    ‪1 min drive‬
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Paradise)

Room, 2 Queen Beds (Paradise) | Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Paradise)

  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Suite (Paradise)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, Beachfront

Honeymoon Suite, Beachfront | Premium bedding, down comforters, minibar, in-room safe

Honeymoon Suite, Beachfront

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite (Paradise Swim-up)

Premium bedding, down comforters, minibar, in-room safe

Luxury Suite (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Chillout)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Chillout)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise Swim-Up)

Studio, Oceanfront (Paradise Swim-Up) | View from room

Studio, Oceanfront (Paradise Swim-Up)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Oceanfront (Paradise)

Studio, Oceanfront (Paradise) | View from room

Studio, Oceanfront (Paradise)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Paradise Swim-up)

Suite, 1 King Bed (Paradise Swim-up) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Paradise Swim-up)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Infinity Pool)

Premium bedding, down comforters, minibar, in-room safe

Suite, Oceanfront (Infinity Pool)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Paradise)

Room, 1 King Bed (Paradise) | View from room

Room, 1 King Bed (Paradise)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (ISLAND OASIS)

Suite (ISLAND OASIS) | View from room

Suite (ISLAND OASIS)

  • Sleeps 2
  • 1 King Bed

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About this property

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

4.5-star Puerto Morelos hotel with coffee shop/cafe
Catch some rays at the beach or spend the day relaxing at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive offers 355 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, and hair dryers. This Puerto Morelos hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site.
The onsite spa has 9 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive features 2 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers concierge services, dry cleaning/laundry services, and an elevator. Onsite self parking and valet parking are complimentary.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive is a smoke-free property.

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive has 5 restaurants on site.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Electrical adapters
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site

We should mention

Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only

Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 357 out of 633 reviews" "
Rating 8 - Good. 140 out of 633 reviews" "
Rating 6 - Okay. 81 out of 633 reviews" "
Rating 4 - Poor. 30 out of 633 reviews" "
Rating 2 - Terrible. 25 out of 633 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lemar

Stayed 3 nights in Oct 2024

6/10 Okay

Allison, TAMPA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Margaritaville Riviera Maya, and overall, it was a good experience, though there’s room for improvement. The room was spacious and comfortable, and I especially loved the bathtub in the shower – a nice touch for relaxation. Dining at Frank & Lola’s was enjoyable; the food was great, but I wish there were more reservation slots available. It was frustrating to see empty tables yet not many time options. The same goes for JWB Steakhouse, as availability could be better. Activities were fun, especially the foam party, though it would be even better if the DJ portion was longer. It would also be great if activities like this started on Thursdays and continued through the weekend to keep the energy up. The buffet was decent – the food quality was good, but it wasn’t served hot, which took away from the experience. Overall, I’d rate the resort a 6/10. There’s potential here, but a few tweaks would make a big difference in the guest experience.
Stayed 3 nights in Oct 2024

2/10 Terrible

Steven

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Checked in and the room was not ready which is no big deal. We went to the boat house to have lunch and ate there. The food was ok but some of it was cold. We then got our room which we were not even told where it was. We had to ask and a lady in yellow showed us to are room. Got to the swim up which was not really a swim up. You have to walk by three rooms just to get into the water. Later that night I got food poisoning from lunch and was sick. The sink was backed up but maintenance showed up quick and fixed it (best service the whole trip). Next day went to concierge told them and explained the issues we were having with AC, getting sick and lack of beach (even though website and pictures so one) and was told management would get with us. Never got AC fixed or talked to management. Then at license to chill had to wait 30 mins just for water which we only got one and my wife had to go grab the other. Then after a hour waiting on food my wife had to go grab it from the counter as it was sitting there for awhile. Besides all that room service was great and quick. Management doesn’t care about issues even when we checked out early they were going to come talk to us and no one ever showed up.
Stayed 7 nights in Oct 2024

10/10 Excellent

Giselle, Queens

Stayed 4 nights in Sep 2024

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the size of the property
Stayed 5 nights in Oct 2024

10/10 Excellent

Justin

Stayed 4 nights in Oct 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an Ocean view swim-out room which was VERY nice, but if you book one bring ear plugs. It is directly above a nightclub that goes until at least 1 AM every night. The staff was very nice, the food was good, the property was clean and presentable, I would definitely return. But again, earplugs.
Stayed 5 nights in Oct 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
No access to beach
Stayed 3 nights in Oct 2024

4/10 Poor

JOANNA

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Smelly rooms rude staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Great place
Stayed 5 nights in Sep 2024

6/10 Okay

Luis

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Have few employees that are amazing but another’s don’t have a good costumer service.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joszlyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and inviting. The food at each restaurant was delicious and came out in a timely manner. The resort was clean and easy to navigate.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dilmeet, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is an excellent fit if you really want to wind down! The restaurants at fantastic, do visit Frank and Lola’s for Italian cuisine! Staff are amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very calm, clean place. We enjoyed our stay
Stayed 8 nights in Sep 2024

10/10 Excellent

angela

Stayed 4 nights in Aug 2024

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RELAXING RESORT!
I absolutely loved this resort! The food, the location, the ambiance! Its all great! 24 hour room service and the food is great! I loved the salmon! They have a great selection of food! The buffet was great as well! And the breakfast in the morning is to die for! Our server Jorge was the best! He works the buffet and sometimes the bar! He needs a promotion! Also our concierge Abel was great also! Overall I had a great experience at this resort, I would definitely recommend it!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are amazing & the hotel is beautiful great vacation stay. Would recommend anyone to visit the resort.
Stayed 4 nights in Sep 2024

6/10 Okay

Monique

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
For the most part the stay went well. However, my group Was charged for a taco boat we never received and was told by the server she apologized and that it would be canceled. Still ended up paying and they refuse to refund me our money.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis, Drums

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing crews they make me feeling like a king
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the resort was excellent. Be prepared there is no swimmable beach near the resort.
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and the staff is amazing! The only downside is the property does not have beach access at this time after being hit by a hurricane this past spring. It is still beautiful and you can hear and see the waves of the ocean. It is also not walkable outside the resort. Even with this items we had a great stay and will return!
Stayed 7 nights in Sep 2024

10/10 Excellent

Ronald Allen

Stayed 6 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024