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Grand Residences Riviera Cancún All Inclusive

5.0 star property

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Photo gallery for Grand Residences Riviera Cancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
Microwave, espresso maker
View from property
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Blvd. El Cid, Unidad 28 y 29, SM 3, Mz 20, Lote 01, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Ojo de Agua Beach
    ‪7 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite King Bed

Junior Suite King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite King Bed

  • Resort view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for One Bedroom Master Suite Beachfront

Premium bedding, minibar, in-room safe, desk

One Bedroom Master Suite Beachfront

  • Beach view
  • 1421 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

  • Resort view
  • 2401 sq ft
  • Sleeps 8
  • 2 King Beds and 4 Twin Murphy Beds

View all photos for Family Suite, 3 Bedrooms

Family Suite, 3 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms

  • Resort view
  • 3025 sq ft
  • Sleeps 10
  • 2 King Beds, 4 Twin Murphy Beds and 2 Double Beds

View all photos for Master Suite

Premium bedding, minibar, in-room safe, desk

Master Suite

  • Resort view
  • 1421 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite Beachfront

Junior Suite Beachfront | Premium bedding, minibar, in-room safe, desk

Junior Suite Beachfront

  • Beach view
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Family Suite, 2 Bedrooms, Beach View

47-inch plasma TV with cable channels, TV, DVD player

Family Suite, 2 Bedrooms, Beach View

  • Beach view
  • 2401 sq ft
  • Sleeps 8
  • 2 King Beds, 3 Twin Murphy Beds and 1 Double Bed

View all photos for Suite, 1 Bedroom, Private Pool

Suite, 1 Bedroom, Private Pool | Terrace/patio

Suite, 1 Bedroom, Private Pool

  • 3134 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Murphy Beds

View all photos for Junior Suite with Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite with Jacuzzi

  • 527 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Beach View

Premium bedding, minibar, in-room safe, desk

Family Suite, 3 Bedrooms, Beach View

  • Beach view
  • 3025 sq ft
  • Sleeps 10
  • 2 King Beds, 3 Twin Murphy Beds and 3 Double Beds

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About this property

Grand Residences Riviera Cancún All Inclusive

5-star Puerto Morelos hotel with indoor private hot tubs
Catch some rays at the beach or spend the day relaxing at Grand Residences Riviera Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Grand Residences Riviera Cancún All Inclusive offers 144 accommodations with indoor private hot tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 47-inch plasma televisions come with cable channels and DVD players. Microwaves, espresso makers, and minibars are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Grand Residences Riviera Cancún All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Residences Riviera Cancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Residences Riviera Cancún All Inclusive has designated areas for smoking.

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.
Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Flor de Canela - This restaurant specializes in Mexican cuisine.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Faro Grill
  • Flor de Canela
  • Heaven Beach Bar
  • Lobby Cafe and Bar
  • Pool Bar

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,507 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • 7 buildings
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details.
Guests with multi-day reservations who stay on Saturday night may need to be relocated to another similar unit.
This property offers airport shuttle pickup service from Cancun International Airport only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 3800.00 per night
  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests staying through a Saturday night may be required to move rooms with hotel assistance.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun Residences
Grand Residences Cancun
Grand Residences Riviera
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
Grand Residences Riviera Cancun Condo Puerto Morelos
Grand Residences Riviera Cancun Puerto Morelos
Grand Residences Riviera Cancun Condo
Grand Residences Riviera Cancun Resort Puerto Morelos
Grand Residences Riviera Cancun Resort
Resinces Riviera Cancun Puert

Grand Residences Riviera Cancún All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1007 reviews
Rating 8 - Good. 118 out of 1007 reviews
Rating 6 - Okay. 48 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Roy

Traveled with group
Liked: Staff & service, property conditions & facilities
Dark dusty wood furniture, bathroom mirror frame nasty!
Stayed 4 nights in Feb 2025

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well groomed. The staff was excellent! They were attentive to making your stay grand! I felt like I was pampered the entire stay! Highly recommend and will visit again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Khandice

Stayed 3 nights in Feb 2025

10/10 Excellent

Asim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible. Just book it, you won’t be disappointed.
Stayed 5 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Layout of the property is very well thought out. Pool area is a seamless transition to the beach, very beautiful and clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay, super friendly people! Would stay again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Terrence

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and did an amazing job. Rooms were impeccable. Food was always good, the beach is kept clean. Lots of little touches that make it very memorable. We would definitely stay here again.
Stayed 7 nights in Jan 2025

4/10 Poor

Gisella

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Price was very high for what you get. When the concierge tells us that they are dedicated to their Timeshare people first, after paying so much money to be there. Don’t waste your money on this resort. Definitely Not Worth it
Stayed 7 nights in Jan 2025

10/10 Excellent

luis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing....no complaints.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sueann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 5 days and 4 nights and the second we arrived at the airport a private driver picked us up with cold drinks! Upon arrival the service was top notch! We loved our room, the gym and the pool area! Everything was beautiful and the staff was so friendly! We will be back for sure!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service
Stayed 6 nights in Jan 2025

10/10 Excellent

Brockton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish Moorish architecture, clean venues, good food, and hard-working staff. Surf is rough and pleasantly audible day and night, but beach is narrow.
Stayed 6 nights in Jan 2025

10/10 Excellent

Shelley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every sense. The staff were so kind. Everything was perfect. A hidden gem! We will be back!
Stayed 7 nights in Jan 2025

8/10 Good

Aurelia G

Stayed 5 nights in Jan 2025

8/10 Good

Fahad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, staff were brilliant. Felt looked after the whole time and a seamless experience from airport transportation to check-in. Concierge was brilliant in helping us sort activities and dinner for the week. We also had a free massage included from taking a presentation on time shares, they didn’t push this hard on us but perhaps because I’m on the right demographic for that. Could do with another restaurant and perhaps indoor swim / sauna facilities but that aside nothing really missing!
Stayed 5 nights in Jan 2025

10/10 Excellent

Ramin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and nice but a little bit far from the city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Well worth the money.
Stayed 3 nights in Jan 2025

10/10 Excellent

William

Food
Stayed 7 nights in Jan 2025

10/10 Excellent

Maryna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time staying. First was during Covid. Both times was amazing
Stayed 7 nights in Jan 2025

8/10 Good

Amy, Oak Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. While a wide variety of food, there are only two restaurants and buffet - food is good, but gets redundant. Wonderful, friendly staff. Unfortunately, if it rains there is really almost nothing to do.
Stayed 4 nights in Jan 2025

6/10 Okay

MITCH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like is the food. There's not much choice when it comes to food. I have went to other resorts in Cancun and the food was better, more options. I will not go to this resort again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Felix

Stayed 4 nights in Jan 2025

10/10 Excellent

Yohanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was probably the cleanest place I’ve ever stayed in. They were constantly cleaning. I couldn’t find one spot that was dirty! And their customer service was amazing I felt like royalty here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elena Urievna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, facility Cleaning and well kept, beautiful location. Excited all my expectations.
Stayed 5 nights in Jan 2025

10/10 Excellent

DANIEL

Stayed 7 nights in Jan 2025