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Hotel Carmen

3.0 star property

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Photo gallery for Hotel Carmen

Spa
View from property
2 outdoor pools, sun loungers
View from property
2 outdoor pools, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Ruta 12 km 4.5, Puerto Iguazú, Misiones, 3170
  • La Aripuca
    ‪14 min walk‬
  • Iguazu Casino
    ‪3 min drive‬
  • Duty Free Shop Puerto Iguazu
    ‪4 min drive‬
  • Iguassu Falls (IGU-Foz do Iguacu Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Double Room

  • 97 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Triple Room

  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Quadruple Room

  • 129 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Quadruple Room

  • Sleeps 6
  • 6 Twin Bed(s) OR 1 Full Bed(s) and 4 Twin Bed(s)

View all photos for Family Room -5 Guests-

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Family Room -5 Guests-

  • Sleeps 7
  • 1 Full Bed(s) and 5 Twin Bed(s) OR 7 Twin Bed(s)

View all photos for Triple Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Triple Room

  • Sleeps 5
  • 5 Twin Bed(s)

View all photos for Double Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Double Room

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Full Bed(s) and 2 Twin Bed(s)

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About this property

Hotel Carmen

3-star hotel in Zona Granja
Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and spa services.
Hotel Carmen offers 71 accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Puerto Iguazú hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Hotel Carmen features 2 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Puerto Iguazú hotel also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site.

Hotel Carmen has designated areas for smoking.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 14.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 14.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Carmen Iguazu
Hotel Carmen Puerto Iguazú
Hotel Carmen Iguazu
Carmen Puerto Iguazú
Hotel Carmen Hotel
Hotel Carmen Puerto Iguazú
Hotel Carmen Hotel Puerto Iguazú

Hotel Carmen Reviews

Reviews

6.8
Rating 10 - Excellent. 5 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 14 out of 39 reviews
Rating 4 - Poor. 3 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Laurie

Traveled with family
Good lord cation for proximity to airport and falls. Property has lovely wooden chairs and tables in the lobby area. Our beds were comfortable. On the down side, the bathroom shower was not clean and there was a large roach type bug in the bathroom.
Stayed 1 night in Jan 2024

6/10 Okay

Zahra

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were old and there was mold and dust in the bathroom, and there was a strange artificial smell in the rooms most of the time. The staff did not provide towels for the bathroom when you got there and you had to ask for them but otherwise the staff were friendly and responsive to any issues. The complimentary breakfast provided was pretty good, and the dinner options were OK. Overall the facility could use some renovations and a good cleaning.
Stayed 4 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, close to city center, staff very helpful. My room is clean.
Stayed 2 nights in Mar 2019

8/10 Good

JC, Chicago, IL USA

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The property is outside of the town of Puerto Iguazu, but easily reachable to the town, the waterfalls and the border areas. The breakfast was really good with sufficient options, and we had a good inexpensive dinner there once too. The downsides are that the wifi does not reach the rooms (you have to be in the lobby, restaurant or pool area) and the pool itself, although big and nice-looking, was kind of dirty and off-putting. Despite those negatives, the price can't be beat, the rooms were rustic but comfortable and my family and I would stay there again.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2018

4/10 Poor

mojo, Austin, TX

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Nice pool, but run down hotel and poor state of rooms.
Stayed 3 nights in Nov 2018

6/10 Okay

Metronome, London, UK

Liked: Staff & service
Base from which to experience both sides of Iguazu
My expectations were managed having read some of the less positive reviews from others about this hotel. For me however, I was perfectly happy with my two nights here. All the staff I interacted with were patient with my poor Spanish skills and always helpful. I would certainly suggest this hotel to friends as a place from which to explore Iguazu Park and the Falls.

6/10 Okay

fernando paz, quito ecuador

Disliked: Property conditions & facilities, room comfort
not recomended
The hotel is old, same thing with bed sheets.. Very noisy, you can hear everything that was happening in other rooms. Breakfast simple but acceptable! Pool dirty! Overall expensive for a very basic "hotel".....not recomended..

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
No Bueno!
I chose this hotel because it supposedly had a spa and airport shuttle. It has neither. It is very far from town and they attempted to charge me for my stay until I insisted that the booking website has charged me and I'm not paying twice. The front desk staff told me upon checkin that there is a shuttle that would come at 12. They watched me sit in the lobby from 10 AM (checkout time), the shuttle came after 2PM for a 3:30 PM flight. In Argentina you are supposed to be at the airport 2 hours before your flight. I must have asked 10 times from10 to 2 if the shuttle was coming. Towards the end I was convinced I was on a special bus that gives me some sort of individualized treatment because of the wait but instead it was the same shuttle that hits all hotels on the way to the airport for 90 pesos. I was shocked when I was asked for money since I thought shuttle service was included before booking. Furthermore at dinner I asked for a glass of wine, I am one person sitting alone at one small table eating by myself. The server uncorked a new bottle of wine and placed it on the table, I inquired about the whole bottle as I only requested a glass and he acted confused. I love wine but a whole bottle for one person late at night was a bit much to assume. I again had to have an entire dialogue about how I wasn't paying for an entire bottle of wine when I ordered one glass. I'd avoid this money trap at all cost.

8/10 Good

John, Gig Harbor, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Iguazu Falls
This hotel is dated but frankly, relative to other hotels in the area, it was a bargain. The hotel is located off the main highway and is conveniently located. the hotel room was clean and safe. Staff was friendly and they washed our clothing without additional charge. Breakfast was a buffet and the food was mediocre but certainly plentiful. Lounge and bar area was comfortable but WIFI worked only in lobby. A good value for those who don't want to lounge around in a luxury hotel.

10/10 Excellent

Barry, Guyana

Liked: Staff & service, property conditions & facilities, room comfort
Bargain in surprisingly spendy Iguazu area
Carmen was a great find for our brief stay near Iguazu Falls. Carmen is an older, rustic hotel with an inviting entrance and spacious interior & dining room. It is located on a main road where buses regularly stop to pick up tourists for the short drive to Iguazu Falls. My family (including an infant) found the beds to be comfortable and the front desk staff to be extremely friendly and helpful. Our room was spacious, comfortable and quiet. The only negative is that the shower had some mold growing, could have used a new curtain and a little more cleaning. Breakfast was included with the price of the room (a bargain), and the dinner buffet was large and tasty with decent service from the waitstaff. Overall, I would definitely recommend this hotel for bargain hunters & families.

6/10 Okay

Olga I

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente exepto el baño.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lamentablemente el hotel en general no esta mal.
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Ótimo atendimento na recepção, hotel com as instalações um pouco antiga, mas tudo muito limpo, ótimo café da manhã.
Stayed 1 night in Oct 2019

8/10 Good

Elio Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy bonito, bien ubicado, con buen servicio, punto a mejorar son las camas, muy ruidosas y no tan cómodas.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bueno, el personal amable pero no tiene internet y eso no me gusto pero esta bien
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó mucho las piscinas..muy buena la atención.de todas la personas..el comedor.y todo en general
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel carece reformas
Stayed 1 night in Aug 2018

2/10 Terrible

Joelson Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Infelizmente este hotel tem que ser fechado e reformado inteiro Nao temsolucao E uma pena Obs wifi nao existe !!!!!!
Stayed 2 nights in Feb 2018

2/10 Terrible

Airton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelo site parecia bom.... Mas o hotel está muito antigo... Muito mau conservado.... Quarto mau cheiroso... Roupas de cama e banho velhas e mau lavadas....

8/10 Good

Nestor Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Karitoo182, Lanús, Buenos Aires

Liked: Staff & service
lindo hotel, tranquilo cerca del PN Iguazu
Muy bien todo, lastima que cuando llegue tuve un pequño problema con las sabanas que estaban sucias pero pedi que me las cambien y a los 10min ya las tenia lista. la comida no es muy buena, pero no esta incluida asiq si no te gusta no cenas ahi y listo jaja tampoco es cara.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przesympatyczni i pomocni pracownicy hotelu, fajna atmosfera

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort