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El Refugio del Mensú

2.5 star property

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Exterior
Deluxe Bungalow (10 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Deluxe Bungalow (10 people) | 1 bedroom, premium bedding, in-room safe, individually decorated
Outdoor pool, free cabanas
Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Calle Eldorado 313, Puerto Iguazú, Misiones, 3370
  • La Aripuca
    ‪4 min walk‬
  • La Casa Ecológica de Botellas
    ‪15 min walk‬
  • Iguazu Casino
    ‪3 min drive‬
  • Iguassu Falls (IGU-Foz do Iguacu Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Chalet (2 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (2 people)

  • 388 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Bungalow (5 people)

Classic Bungalow (5 people) | 1 bedroom, premium bedding, in-room safe, individually decorated

Classic Bungalow (5 people)

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Classic Chalet (4 people)

1 bedroom, premium bedding, in-room safe, individually decorated

Classic Chalet (4 people)

  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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$308 total
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About this property

El Refugio del Mensú

Hotel in Zona Granja
Along with an outdoor pool, this hotel has a complimentary children's club and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
El Refugio del Mensú offers 20 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, El Refugio del Mensú provides a waterslide and an outdoor pool. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, a complimentary children's club, and barbecue grills. Complimentary covered self parking is available on site.

El Refugio del Mensú has designated areas for smoking.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 floor
  • 14 buildings
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 15 per accommodation, per night
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

El Refugio Mensú Lodge Iguazu
El Refugio Mensú Lodge Puerto Iguazú
El Refugio Mensú Iguazu
El Refugio Mensú
El Refugio Mensú Puerto Iguazú
El Refugio del Mensú Hotel
El Refugio del Mensú Puerto Iguazú
El Refugio del Mensú Hotel Puerto Iguazú

El Refugio del Mensú Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful, a relaxing stay
We stayed only a few days, but found the reception staff to be very helpful when trying to resolve issues with tours and transport. The cabins were exactly as they seemed to be from the photos, and there were no surprise charges or any problems. Although we brought our own food, we discovered that basic supplies were available for sale in the reception, at very reasonable prices, which was a bonus.The playground, pool, and quincho were perfect for travellers with children, as were the friendly cat and ducks wandering around.
Stayed 3 nights in Feb 2018

8/10 Good

Randi, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Girl's Camp Revisited
These cabanas are great for families! Beautiful property. The staff was kind enough but it would have been helpful to have multi-lingual staff as only one of our family members is fluent in Spanish. The only complaint was the hotel amenities list daily housekeeping which is not true. They gave us 5 towels (one per guest) at check-in and told us if we wanted clean ones to bring them back to the front desk and they would give us new ones. They told us they do not clean the room until we check out. Also, this property is down a very bumpy dirt road so beware if renting a car.

8/10 Good

Renato V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo-beneficio, mas precisa melhorar pontos
Os travesseiros são bem ruins, as toalhas velhas e o banheiro precisa ser atualizado. De resto, tudo incrível, excelente custo-beneficio
Stayed 3 nights in May 2024

4/10 Poor

Alessandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fraco!
Banheiro velho e imundo, cheirando urina. Travesseiros sem fronha. Toalhas velhas. Água quente e ar condicionado funcionando. Área externa muito boa para crianças. Atendentes atenciosos e educados.
Stayed 3 nights in Oct 2018

8/10 Good

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Complexe de cabane très sympa. Proche de l'entrée des chutes mais il est tout de même nécessaire de prendre le bus pour s'y rendre Pas de petit déjeuner sauf des craquettes et de la confiture fourni dans la cabane.
Stayed 1 night in Sep 2017

10/10 Excellent

miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sem luxo, porém confortável
Ótimo custo benefício. Local sem luxo, porém confortável

6/10 Okay

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities
Iguazu a eviter cote argentin....deception."..
Le directeur ne veut pas respect le decret de pas de TVA pour les tourites etrangers!!!!! Tres deagreable.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Lindo
Para ir a relajarse, un poco alejado del centro de la ciudad pero se puede ir caminando.

10/10 Excellent

Juan, Cataratas, perfecta.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Muy comoda, excelente ubicacion

10/10 Excellent

Christian, Morcenx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres beau parc
bon hotel pour la visite des chutes, un peu eloigne

4/10 Poor

Andres Hugo, Bahia Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomiendo las cabañas e Mensu en Puerto Iguazu
Las cabañas de mensu engañan por la web ya que muestras en la pagina las 4 cabañas premium con todos los lujos. pero luego te hospedan en cabañas viejas , rotas y sucias. ademas no solucionan en tiempo problemas simples como es el pago u otras cosas. el precio acordado fue deferente al que luego tuve que pagar.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lindo lugar, hermoso parque, cabañas cómodas
Antes que nada algo sobre la ciudad de Iguazú. Poco amigable, carísimo todo, fea. La sensación es que están todo el tiempo intentando meterte la mano en el bolsillo, pero mal. Lleno de negocios de artesanías feas. Restaurantes malísimos. Pero bueno, si quieres ir a las cataratas, que son una maravilla, tienes que pasar por aquí. Las cabañas están buenas. Están en un predio con un parque hermoso con juegos y gimnasio al aire libre, y una linda pileta. Son simples pero limpias. Está bueno el lugar. El acceso es por una calle que está destruida. Bueno eso es parte de la horrible ciudad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lindo hotel, más cerca del acceso a las cataratas.
Solo estuvimos dos días, estuvo confortable, no pudimos disfrutar de su zona verde por falta de tiempo.

10/10 Excellent

carlos alberto, Corrientes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semana en cataratas
Muy lindo lugar. Bien cuidado. Hermosa la pileta..y los juegos p chicos. Lástima ni funcionaba el posnet

8/10 Good

Peter

Liked: Cleanliness

8/10 Good

Yannick, Québec, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Voir les chutes d'Iguazu !
Bien situé juste à l'entrée d'Iguazu. Plus près pour se rendre aux chutes. On a fait affaire avec Iguassu Service pour nos déplacements. Daniel et Jaime sont de vrai professionnels et notre groupe de 15 personnes a bien apprécié. Des chutes à faire rêver.