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Hotel Surf Olas Altas

3.0 star property

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Photo gallery for Hotel Surf Olas Altas

Outdoor pool
Exterior
Interior
Point of interest
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Av. del Morro No. 310, Puerto Escondido, OAX, 71980
  • Zicatela Beach
    ‪1 min walk‬
  • Marinero Beach
    ‪19 min walk‬
  • Commercial Walkway
    ‪4 min drive‬
  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • 291 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

In-room safe, blackout drapes, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Surf Olas Altas

3-star Puerto Escondido hotel steps from Zicatela Beach
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite. Housekeeping is not available.
Hotel Surf Olas Altas offers 60 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

This Puerto Escondido hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is offered daily and change of towels can be requested.

An outdoor pool and a children's pool are on site.
Hotel Surf Olas Altas features an outdoor pool and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site. A total renovation of this property was completed in October 2020.

Hotel Surf Olas Altas is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Olas Altas - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.
Olas Altas - Onsite restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Olas Altas
  • Olas Altas

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Renovated entire property - October 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 per person
  • Airport shuttle fee: MXN 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Surf Olas Altas
Hotel Surf Olas Altas Puerto Escondido
Surf Olas Altas
Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel
Hotel Surf Olas Altas Puerto Escondido
Hotel Surf Olas Altas Hotel Puerto Escondido

Hotel Surf Olas Altas Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 133 out of 378 reviews
Rating 8 - Good. 144 out of 378 reviews
Rating 6 - Okay. 65 out of 378 reviews
Rating 4 - Poor. 20 out of 378 reviews
Rating 2 - Terrible. 16 out of 378 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Fernando, Burien

Stayed 1 night in Oct 2024

10/10 Excellent

Fernando, Burien

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, convenient centrally located an clean.
Stayed 3 nights in Oct 2024

6/10 Okay

tabita

Traveled with family
The towels were very old. I would not stay here again and the water was cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Porfirio

Stayed 1 night in Sep 2024

4/10 Poor

Eosther

Stayed 1 night in May 2024

2/10 Terrible

Johana

Stayed 1 night in May 2024

10/10 Excellent

Hipolito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the overall hotel from the cleanliness to the parking. Very safe and secure place with lots of options around. Could use a fridge bit other than that all good.
Stayed 4 nights in May 2024

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service
Basic rooms but did have a lovely pool.
Stayed 2 nights in Feb 2024

8/10 Good

Mayra Gabriela

Stayed 2 nights in Feb 2024

10/10 Excellent

Della

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front. Newly renovated rooms. Well maintained property
Stayed 2 nights in Feb 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Maria Alejandra Garcia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Kathleen

Stayed 1 night in Dec 2023

10/10 Excellent

ADRIANA D

Stayed 1 night in Nov 2023

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

jubentino

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in
Stayed 5 nights in Sep 2023

8/10 Good

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and pleasant. The air con worked well but it comes right down on you in bed which may be too much for some people.
Stayed 1 night in Sep 2023

8/10 Good

Daniel, Oxnard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clubs around hotel are noisy at night
Stayed 2 nights in Jul 2023

8/10 Good

Daniel Maximino

Stayed 1 night in May 2023

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's definitely one of the most conveniently located hotels in Zicatela, just steps away from anything you would like.
Stayed 3 nights in Apr 2023

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Surf Olas Altas provided a solid experience. Would stay again!! The location is 10/10– right across from Zicatela beach, with a gorgeous and HUGE pool, the hotel is perfectly centered between restaurants, activities and nightlife. The only complaint is the very loud nightclub across the street that kept us up some nights, but if you can’t beat them, join them, so go check out Xcaanda and dance! Otherwise, there are dozens of quality restaurants and bars to choose from within a 5 minute walk. You can’t swim in the ocean right here, but taxis are cheap and fast to other swim beaches. My only complaint about this hotel regards the hotel room itself. A little paint could go a long way in updating the accommodations. Feels a tad dingy. The safe and hair dryer didn’t work. Not a huge deal. No deadbolt/second lock on the door made me a little uneasy. TV was small and staticky. Don’t depend on it. My balcony had a great view of the pool and ocean and the showers are awesome!! Air conditioning worked perfectly and was necessary. Staff was super nice, friendly and helpful. Hotel itself is pretty, arguably the nicest-looking in the vicinity. We spent little to no time in the room during the day, so it didn’t matter much that it felt outdated.

10/10 Excellent

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and pool, not many of the staff spoke english though.
Stayed 7 nights in Mar 2023

8/10 Good

Thomas

Stayed 2 nights in Feb 2023