Casona

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Credit card pre-authorization

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

No front desk

Host will greet you

Property does not follow sanitization practices of any association

Virtual front desk

Guest will receive an email before arrival 24 hours

Property mobile app required for guests

Property mobile app name Duve

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Pets allowed (no fees)

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities onsite

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

Guests must register online prior to arrival

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitizer

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.