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Hotel Monopol

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monopol

Reception hall
Outdoor pool
Reception hall
Exterior
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Hot Tub
  • Pet friendly

Explore the area

Map
C/. Quintana, 15, Puerto de la Cruz, Tenerife, 38400
  • Church of Nuestra Senora de la Pena de Francia
    1 min walk
  • San Telmo Promenade
    1 min walk
  • Puerto de la Cruz Town Hall
    1 min walk
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    34 min drive

Room options

View all photos for Double Room, Balcony

Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Double Room, Balcony

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout drapes

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout drapes

Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About this property

Hotel Monopol

3-star Puerto de la Cruz hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Buffet breakfast is free. Additionally, a poolside bar, a sauna, and a spa tub are onsite. Housekeeping is not available.
Hotel Monopol offers 92 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an outdoor pool, Hotel Monopol provides a spa tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with wireless Internet access (surcharge).

This Puerto de la Cruz hotel also offers spa services, a terrace, and tour/ticket assistance.

Hotel Monopol has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 6 per 24-hour period)
  • Available in some public areas: WiFi (EUR 6 per day)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Ceiling fan
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6.42 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 6 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 6 per day (rates may vary)
  • Pet fee: EUR 6.42 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Monopol Puerto de la Cruz
Monopol Puerto de la Cruz
Hotel Monopol Tenerife/Puerto De La Cruz
Hotel Monopol Hotel
Hotel Monopol Puerto de la Cruz
Hotel Monopol Hotel Puerto de la Cruz

Hotel Monopol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 72 out of 208 reviews" "
Rating 8 - Good. 94 out of 208 reviews" "
Rating 6 - Okay. 30 out of 208 reviews" "
Rating 4 - Poor. 9 out of 208 reviews" "
Rating 2 - Terrible. 3 out of 208 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful traditional hotel! Friendly staff, great tapas bar, close to all bars, restaurants and shoos!
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Stayed 1 night in Apr 2024

8/10 Good

Ainslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lynne Victoria

Liked: Cleanliness, staff & service, room comfort
The hotel ia an old spanish establishment with lots of character Location location is the main thing Staff brilliant xx
Stayed 9 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit worn but comfortable
It's an old building and a rolling upgrade is being slowly rolled out. Overall, it's a bit worn but comfortable. Quite a decent breakfast is included. Photo is taken from Room 115
Stayed 14 nights in Nov 2023

10/10 Excellent

Terence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2023

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

8/10 Good

Amy

Stayed 12 nights in Jul 2023

8/10 Good

Ronald John, Muswell Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel in a good location. Pity about the internet charges for use in rooms, but at least the foyer (with free internet) is very relaxing.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 218 with own roof terrace, loungers, table & chairs, sea view. Perfect.
Stayed 1 night in Jul 2023

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
Our short break at the Hotel Monopol
Our stay was good. The room was adequate which is to be expected for the age of the hotel and it would be a shame to alter this as it would ruin the traditional hotel. We did have 'a visitor' (cockroach) on the first morning of our stay (we stayed for five nights) but when we reported it to the reception we were told it probably flew in. The receptionist said she'd ask the cleaning staff to spray our room which they did and we saw no more. We enjoyed our stay and loved the pool and surrounding area. The breakfast was adequate, but good for the cost of our stay.
Stayed 5 nights in Jun 2023

2/10 Terrible

Lee

Stayed 1 night in Apr 2023

10/10 Excellent

Christine Rona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly kind staff, good breakfast, comfortable clean room
Stayed 7 nights in Mar 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Monopol has a stunning interior. The staff are excellent and the breakfast spread should satisfy anyone. Then again, I'd already anticipated this before I booked. Disappointed that the Alhambra bar was closed. It looked quite stunning. Also disappointed that the Ocean bar was also closed. Loved the area but not so much the old busker outside. To be fair, we visited off-season. Had the facilities been open then I wouldn't hesitate to give it max stars. Parking at the espanlade was not a problem (although it does get pretty full during core day hours). Given its location, it is probably one of the best places in Puerto de la Cruz.
Stayed 6 nights in Feb 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old school family run hotel
Lovely old school family run hotel. Loved the photos of their past on the walls. Room was tiny but worked. Shower & mattress could do with a refresh. Perfect location, perfect service from this generation of family. Great basis for Puerto de la Cruz carnival
Stayed 4 nights in Feb 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely charming old building with friendly and helpful staff. Perfect central location on a church square close to the seafront. Plenty of choices for drinking/eating on your doorstep. A quiet haven in a busy tourist hub. Loved it.

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a traditional hotel
Fantastic and convenient location. Gorgeous internal atrium. Unfortunately my room did not open onto the atrium but was in a more modern section of the hotel but it was a very large room with a balcony overlooking a square and the sea walls. It was old fashioned but I was very happy with it. Good selection for breakfast.
Stayed 2 nights in Nov 2022

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
No issues. Clean, centrally located in Puerto Close to shops, restaurants and bars. Housekeeping were very fri and work hard. Nadine on reception was very helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Yvonne Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ambiance and friendly and helpful staff. Location is ideal to visit Puerto de la Cruz
Stayed 5 nights in Sep 2022

6/10 Okay

Jana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in a fantastic location, close to the beach, restaurants and parking (either free or paying) and has a beautiful Canarian patio; however, the hotel needs some serious refurbishment as it is old. Additionally, the walls and doors are really thin, could hear the conversations that the maids had on our doorstep every morning or when they were hoovering in nearby rooms... For some reason, they always start cleaning the rooms at 8 am (which I find weirdly early). We were also very unlucky that Oktoberfest (yes, in August) was being held in Plaza Europa, which our room faced to, so we would hear the band's music all day from noon until 1 am. If the terrace and bathroom windows were better/newer, this would not be a problem. Having said all of the above: perfect location and super comfortable beds, with a ceiling fan that provided extra ventilation. If you're travelling on a budget, this hotel might be fine.
Stayed 4 nights in Aug 2022