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Casa Natura Galapagos Lodge

3.0 star property

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January 2025

Photo gallery for Casa Natura Galapagos Lodge

Outdoor pool
Aerial view
Aerial view
View from room
Superior Double or Twin Room | Free WiFi, bed sheets

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Bellavista, Via al Camote, Bella Vista, Isla Santa Cruz
  • Tortuga Bay Beach
    13 min drive
  • Fishing Piers
    14 min drive
  • Malecon
    14 min drive
  • Isla Baltra (GPS-Seymour)
    68 min drive

Room options

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Double Room, 1 King Bed

Free WiFi, bed sheets

Double Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Free WiFi, bed sheets

Triple Room

  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Free WiFi, bed sheets

Superior Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Standard

Free WiFi, bed sheets

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Triple Room Standard

Free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s) OR 3 Twin Bed(s)

View all photos for Double Room Superior

Free WiFi, bed sheets

Double Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Casa Natura Galapagos Lodge

3-star Bella Vista guest house steps from Galápagos National Park
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free guesthouse. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a children's pool, laundry facilities, and a computer station.
Casa Natura Galapagos Lodge offers 14 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Casa Natura Galapagos Lodge features an outdoor pool and a children's pool. The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Bella Vista guesthouse also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa Natura Galapagos Lodge is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 8:30 AM.
Casa Natura Galapagos Lodge has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 8:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Natura Galapagos Lodge Bellavista
Casa Natura Galapagos Lodge
Casa Natura Galapagos Bellavista
Casa Natura Galapagos
Casa Natura Galapagos Lodge Puerto Ayora
Casa Natura Galapagos Puerto Ayora
Casa Natura Galapagos Lodge Guesthouse
Casa Natura Galapagos Lodge Bella Vista
Casa Natura Galapagos Lodge Guesthouse Bella Vista
Casa Natura Galapagos Lodge Guesthouse
Casa Natura Galapagos Lodge Bella Vista
Casa Natura Galapagos Lodge Guesthouse Bella Vista

Casa Natura Galapagos Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 4 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 3 out of 17 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with our stay
Great hotel in good location. If you like to be away from the busy town life and be in the thick of the out doors this is definitely the place to stay. Only draw back you have to keep catching a taxi which will cost you $5 each trip to get something to eat in the main town as there’s nothing near you. Only negative thing I can say about the hotel is they could improve on the breakfast. We stayed in quite a few boarding houses across Ecuador and the galapagos and this hotels breakfast was the worse out of them all and some was a lot cheaper to stay. Above all though a good choice for us.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was tired from traveling when I first arrived, but the staff were gracious and very attentive. I do not speak much Spanish, but everyone was patient and we got on very well. The rooms are clean and spacious, nothing extravagant, but when you are in the Galapagos you want to get out and explore! When I was in my room I was very comfortable. After a long day trekking, I relaxed at the pool and then enjoyed beverages and food. If I were to ever come this way again, I would certainly come back. If you are thinking about staying here I would say do not hesitate to make your reservation today!
Stayed 1 night in Nov 2019

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located about 10 min taxi ride from downtown . I loved the warm family welcome that i received . If you enjoy being out among mother nature this is your place.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The property is very clean. Simple rooms but very clean. A/C worked perfectly. Now, the windows in the rooms do not lock. This seems to be a very safe island and very safe hotel. We did not see a problem with this. The shower never worked. literally a few drops of super hot water. I mentioned this several times. It was never fixed. we ended having to use and outside shower on the second floor. This is more of a guest house, not a hotel. I think the people who run the place dont' actually stay there at night.So at night everything is super dark outside your room. Breakfast was almost non existant it went from bad to worse every day. Felt like we were bothering them by having breakfast there. We got each one fourth of a banana for example.. if there is something in Ecuador, is bananas. there is no transportation to town. This is really up to them if they want to pick you up or not. I would not stay again or recommend. There are plenty of places in town much better appointed and similar prices if you look with time.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this property!!! Do not stay here- in fact we left after the second day and went elsewhere. Water from the shower was brown and spitting out. No management so no one to speak to about our concerns. No food. Pool was dirty. Bikes were broken. Room was right by the door and was loud- even though we were the only guests. The reviews on this place are deceptive and outdated!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small and beautiful nice decor good cooking run by nice family
Stayed 1 night in Feb 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Rustic Lodge
I enjoyed my time at the Casa Natura while visiting Santa Cruz Island. I dont believe I received the room I had booked as the description at booking showed 1 king bed, seating area with chairs and a tv but I received a room with king bed (two twins pushed together) and a separate queen bed, no seating area or tv. My room was on ground floor and looked over the front desk, pool and outdoor dining area which was fine in the off season but if its busy Id not want to be staying so close to all the action. No blackout drapes so be prepared to wake up with the sun. There was no wifi and mobile data service was spotty at best. The staff were super nice and helpful and I was surprised to have a nice home cooked breakfast provided each day. The lodge was located in Bellavista, a small village located 10-15 minutes drive from Puerto Ayora. Its a very rustic location with no other services nearby. A taxi to town was $5 and almost every cab driver in town knew where it was for the return trip. It's best to schedule trips in advance as taxis are not always available on moments notice in this location. The hotel did set up a nice cab driver for half day tour of highlands, a highlight of my time on the island. Overall I enjoyed my time at this rustic eco-lodge on Santa Cruz Island. It was close enough to enjoy the amenities of both town and highlands but was a quiet retreat at night.
Stayed 2 nights in Nov 2018

8/10 Good

Erin, NYC

Liked: Staff & service, property conditions & facilities
This hotel was located in the highlands of Santa Cruz Island. It is about 20 minutes away from the pier in Puerto Ayora- be aware of this if you plan on doing activities from town. Although it is far removed, it was a quiet and relaxing night's stay. The hotel staff doesn't speak English very well so I needed to be able to use my limited Spanish. They were friendly and offered a simple, but satisfactory breakfast in the morning. The room was simple, pretty clean, and had good AC. There is essentially no WIFI so I was unable to send or receive any texts. Overall, I probably would have stayed in a more centrally located hotel - but it was nice for a quiet night disconnected from the outside world.
Stayed 1 night in May 2018

8/10 Good

CarlosMochilero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from the hustle of Puerto Ayora
We loved the hotel, but guests must be aware that it is not in Puerto Ayora or near the coast. However, that's exactly what we wanted when we selected this place. Nice, cool, lush surroundings with birds singing in the morning. The hotel is very secluded, but offers complimentary taxi rides to and from Puerto Ayora twice a day, which is nice. Regular taxi rides from the hotel to town are $5 USD, rides back to the hotel are $5-$7 depending on time of day, and how you are able to get a deal with the taxi driver. Another thing we found very convenient is that they have an agreement with a hostal in Puerto Ayora (forgot the name) where you can leave your luggage and use their showers. Very convenient if you want to have dinner downtown after a day long island tour. Or if you are coming from Isabela on your last day, like we did. Overall the hotel was very nice, but another thing to consider is that dinner (and lunch) is by reservation only during the low season. The cook only goes in the morning for breakfast and you have to request lunch and dinner. Since it is in Bella Vista, there are no immediate restaurants or stores near by, but there are some on the way from Puerto Ayora. We arrived late to the hotel, expecting to be able to find lunch or at least snacks. There were none, but the concierge made a real effort to get us some bananas and maría cookies.
Stayed 2 nights in Feb 2018

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort
January 2018
Remote. Beautiful surroundings. I live in Ecuador and expected shortfalls. No wifi or cell signal-not surprising. Very clean and attentive staff. Big turnoff was no standard pricing. Hotel advertises airport shuttle fee of $60 each way when in fact I paid $27 to locals. Port and all tours originate 15 minutes from hotel. First day I was charged $7.00 when in fact the going rate is $5.00. Money is not the question. I consider it deceit and no way to treat a customer. They probably feel get what you can as they won’t see him again. I don’t like being treated that way. This hotel is probably best suited for South Americans in general. Being American I know what gringos expect for the price. My overall rating is in the middle because of the beauty of the islands. Might want to give it a pass.
Stayed 3 nights in Jan 2018

2/10 Terrible

Nicola

Disliked: Staff & service
A big disappointment
This place has a nice interior and is located in a quiet area. However there is nothing nearby. Nothing. Not really even a place to take a walk unless it's down a dirt road. We had to pay to take a taxi for a 20 minute drive every day and pack all our gear with us each time. Snorkels, masks, money, rain gear, towels- all day each day. Then we could not really go for a swim without leaving everything on the beach. There were basically no other guests most of the time we were there, but when there were the walls and ceiling were paper thin and we could hear people talking as if they were in the same room with us. The advertised bikes did not appear. There was no wifi as advertised. There was no guide or recommendations to local attractions. The lone employee did everything (who spoke no English), booked taxis, cooked breakfast, cleaned- and then left us with a handwritten note requesting a tip! We were offered a variety of overpriced tours and a super expensive ride from the airport- $60 when the going rate is $25. The 6 am free shuttle did not arrive despite our repeated requests- until after 7, causing us to run for our boat to Santa Isabela without being able to hit up the ATM on the way out. That was really the last straw.
Stayed 3 nights in Nov 2017

10/10 Excellent

Barbara, Central Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful lodge in a tropical setting.
A beautiful tranquil lodge filled with stunning wood furniture and interesting 3D Galapagos art. About 5 km out of Puerto Ayora. No internet. English may not be spoken by the friendly, helpful staff. You can choose to eat bfast lunch and or dinner. Surrounded by tropical gardens that produce the fruits and juices for meals.
Stayed 1 night in Nov 2017

10/10 Excellent

Eva, Grayslake, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent place to relax after long tours
I love this hotel. I love the decoration in this hotel. There is a lot of privacy in this place because they don't have too many rooms. I love this hotel location. I wish they have a swimming pool.The staff is very pleasant and welcoming . It would be easier if the staff speak more English. The breakfast was fresh and tasty.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff Mountain remote location a plus Easy access by taxis

2/10 Terrible

Verified traveler

Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Disliked: Amenities
Stayed 4 nights in Mar 2019

6/10 Okay

Victor, Göteborg

Liked: Cleanliness, staff & service
Very friendly staff
We had quite a bit of bad luck during our stay at this hotel but eventually everything was cleared up thanks to the friendly staff.