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Quinta Real Puebla

4.0 star property
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3 restaurants, breakfast served
Premium Doble King | Premium bedding, in-room safe, desk, iron/ironing board
Building design
Interior detail
3 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • Room service
$113
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
Av. 7 Poniente 103 Col. Centro, Col. Centro Histórico, Puebla, PUE, 72000
  • Puebla Cathedral
    ‪3 min walk‬
  • Zócalo de Puebla
    ‪3 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Novicias Cama King Size

Novicias Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Novicias Cama King Size

9.4 out of 10
Exceptional
(22 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Novicias 2 Camas Dobles

Novicias 2 Camas Dobles | Premium bedding, in-room safe, desk, iron/ironing board

Novicias 2 Camas Dobles

9.8 out of 10
Exceptional
(7 reviews)
  • 214 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Gobernador

Suite Gobernador | Premium bedding, in-room safe, desk, iron/ironing board

Suite Gobernador

  • 604 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Superior Cama King Size

Habitación Superior Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Superior Cama King Size

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Superior 2 Camas

Habitación Superior 2 Camas | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Superior 2 Camas

8.8 out of 10
Excellent
(3 reviews)
  • 424 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Gran Clase Cama King Size

Habitación Gran Clase Cama King Size | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase Cama King Size

9.8 out of 10
Exceptional
(10 reviews)
  • 219 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Gran Clase 2 Camas

Habitación Gran Clase 2 Camas | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase 2 Camas

7.6 out of 10
Good
(11 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for New Class Doble Queen

New Class Doble Queen | Premium bedding, in-room safe, desk, iron/ironing board

New Class Doble Queen

  • 214 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Queen

Premium Queen | Premium bedding, in-room safe, desk, iron/ironing board

Premium Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for Novicias Cama Matrimonial

Novicias Cama Matrimonial | Premium bedding, in-room safe, desk, iron/ironing board

Novicias Cama Matrimonial

8.0 out of 10
Very good
(13 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Habitación Gran Clase Cama Matrimonial

Habitación Gran Clase Cama Matrimonial | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Gran Clase Cama Matrimonial

10.0 out of 10
Exceptional
(1 review)
  • 219 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for New Class King

New Class King | Premium bedding, in-room safe, desk, iron/ironing board

New Class King

  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Real King

Premium bedding, in-room safe, desk, iron/ironing board

Real King

  • 298 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Doble Queen

Deluxe Doble Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Doble Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for New Class Queen

New Class Queen | Premium bedding, in-room safe, desk, iron/ironing board

New Class Queen

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Doble

Deluxe Doble | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Doble

  • 249 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Doble King

Premium Doble King | Premium bedding, in-room safe, desk, iron/ironing board

Premium Doble King

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 4
  • 2 King Beds

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About this property

Quinta Real Puebla

4-star hotel in Puebla Historic Center
This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and spa services.
Quinta Real Puebla offers 84 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 65-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SORELLE. Services include massages. The spa is open daily.
Quinta Real Puebla features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Quinta Real Puebla is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Refectorio - This restaurant serves breakfast, lunch, and dinner.
Mezcaleria Las Novicias - Onsite bar. Open daily.
Nevados - Onsite restaurant. Open daily.
Panareo - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 185 to 235 for adults and MXN 115 to 115 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mezcaleria Las Novicias
  • Nevados
  • Panareo
  • Refectorio

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Low-height counter and sink
  • No elevator
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 4 floors
  • Banquet hall
  • Built in 1596
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 185 to 235 for adults, and MXN 115 to 115 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Quinta Real Hotel Puebla
Quinta Real Puebla
Quinta Real Puebla Hotel
Quinta Real Puebla Hotel
Quinta Real Puebla Puebla
Quinta Real Puebla Hotel Puebla

Quinta Real Puebla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikolai

Liked: Cleanliness, amenities, property conditions & facilities
Built in a former monastery, it has unique feeling of touching the history without leaving your comfort. Friendly stuff and upscale shopping available
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent service from Roberto Barra at Bar and everyone at front desk, facility was beautiful.. great all around
Stayed 8 nights in May 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Ricardo Alberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to have a good experience of history this is the place. My room was beautiful high ceilings and the decoration was beautiful, also the surrounding areas were very nice and decoración. I only wish they had a small refrigerator in the room, but everything is very close to buy wherever you need. The personal stuff is very friendly, I will definitely comeback.
Stayed 6 nights in May 2025

8/10 Good

LInda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were quiet and comfortable, there was rain shower head and your hair was got wet and the shower was very small. Overall a beautiful hotel in a great location
Stayed 7 nights in Apr 2025

10/10 Excellent

Alfredo

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So nice place
Stayed 1 night in Mar 2025

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and I loved the aesthetics
Stayed 3 nights in Apr 2025

10/10 Excellent

ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ramiro

Traveled with partner
Liked: Cleanliness, amenities
We enjoy the people very pleasant Very nice hotel to stay, I will come back again
Stayed 3 nights in Apr 2025

10/10 Excellent

Sergio Garcia del

Liked: Cleanliness, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

marta

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb! Would not stay anywhere else in Puebla. Safe and central to everything. Excellent customer service. Vanessa was professional and super helpful. My only regret is not having a slightly bigger room with a mini fridge.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city center location. Beautiful colonial style hotel with quaint spaces to enjoy. Good food. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

MARTHA

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool
Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Traveled with family
Liked: Cleanliness, staff & service
Staff
Stayed 2 nights in Mar 2025

6/10 Okay

Juan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noise, door had a crack on the frame, room to close to the street
Stayed 2 nights in Mar 2025

6/10 Okay

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the historic area
Stayed 3 nights in Feb 2025

10/10 Excellent

CLAUDIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Puebla
Stayed 6 nights in Aug 2024

2/10 Terrible

Ricardo Esteban

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not care to work in remodeling even at late night. Could not sleep and had to leave property. Staff did not care and Expedia shall take care of the problem. Horrible experience!
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Stayed 2 nights in Jan 2025

10/10 Excellent

Martine

Stayed 1 night in Feb 2025

10/10 Excellent

Jody

Stayed 2 nights in Jan 2025