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Plaza Poblana

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Poblana

Terrace/patio
Front of property
Terrace/patio
Executive Room | In-room safe, free WiFi, bed sheets, wheelchair access
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Boulevard Norte No. 4212, Col. Las Cuartillas, Puebla, PUE, 72050
  • Galerías Serdán
    4 min drive
  • Zona Histórica de los Fuertes
    5 min drive
  • Fort Loreto
    6 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    33 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Double Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | In-room safe, free WiFi, bed sheets, wheelchair access

Executive Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, 2 Queen Beds

Executive Double Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Executive Double Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Budget Double Room

In-room safe, free WiFi, bed sheets, wheelchair access

Budget Double Room

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

In-room safe, free WiFi, bed sheets, wheelchair access

Basic Single Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, free WiFi, bed sheets, wheelchair access

Junior Suite

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Economy

In-room safe, free WiFi, bed sheets, wheelchair access

Quadruple Room Economy

  • Sleeps 2
  • 2 Twin Bed(s)

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includes taxes & fees
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About this property

Plaza Poblana

3.5-star Puebla hotel close to Fort Loreto
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and conference space.
Plaza Poblana offers 182 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This Puebla hotel also offers a terrace, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Plaza Poblana is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Cocina Poblana - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
EL POTRO - This bar overlooks the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: MXN 170 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • EL POTRO
  • La Cocina Poblana

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 265.00 per pet, per day, plus a deposit of MXN 265.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 100 for children
  • Pet deposit: MXN 265.00 per day
  • Pet fee: MXN 265.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Poblana
Hotel Plaza Poblana Puebla
Plaza Poblana
Plaza Poblana Puebla
Plaza Poblana Hotel
Plaza Poblana Puebla
Plaza Poblana Hotel Puebla

Plaza Poblana Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 210 out of 515 reviews" "
Rating 8 - Good. 168 out of 515 reviews" "
Rating 6 - Okay. 83 out of 515 reviews" "
Rating 4 - Poor. 35 out of 515 reviews" "
Rating 2 - Terrible. 19 out of 515 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bernabe

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe, it had bed bugs in the room
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water never got fully hot. Luke warm at best. They have a bell hop and are accommodating but the water issue and the sheets were very stiff.
Stayed 1 night in May 2024

2/10 Terrible

Maribel, San Francisco

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Fidia

Liked: Cleanliness, staff & service, property conditions & facilities
The attendant was a very pleasant lady , as the rest of the crew. I will be back again
Stayed 1 night in Feb 2024

4/10 Poor

Hancher

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Hancher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they sent someone to clean my room with my permission I got about 1500 pesos on my bed they took it, that’s really disrespectful to me
Stayed 1 night in Jan 2024

8/10 Good

Teodoro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

HILMAR

Traveled with family
Liked: Cleanliness, room comfort
Teach those desk clerks customer service
Hotel entrance is under construction had to walk thru the gas station and broken floor tiles to get in the hotel. Desk clerk does not seem eager to check in guest too busy on her cell phone talking. She seemed mad because we interrupted her personal call. Rooms and hotel is very clean. Road noise is all night.
Stayed 1 night in May 2023

10/10 Excellent

Eduardo M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really nice, convenient, and pricing was great! Also, good customer service.

8/10 Good

Lorena

Liked: Cleanliness, amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2022

10/10 Excellent

JUAN CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to find! Close to the the main bus station in the city!
Stayed 3 nights in Aug 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just great,..very nice and quiet place!!!just wonderful staying
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it has been a great experience. Great location as it's close to bus station.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 6 nights in Jul 2019

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found it odd our window was open when we requested "do not disturb". Other then that, some staff was great others not so much.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Hotel excutive heat did not work the first night. We were changed of room around 1AM. new room water in sink did not work, was repair next day. Bathroom shower lack through cleaning. Hair was visible in shower and next to toilet. However, front desk personnel where extremely helpful to our needs.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, everything within 20 minutes. Hotel staff seemed shady, found our window open after returning. Staff did not seem to care if we left the "do not disturb" sign as they made their way in a couple of times. I would not recommend this place unless you are budgeting and can lock your stuff away
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible location (not near the historic center) and very old property.
Stayed 1 night in Dec 2018

6/10 Okay

guillermo

Liked: Cleanliness, room comfort
Disliked: Staff & service
cant smoke or drink alcohol in the room
Stayed 1 night in Nov 2018