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NH Puebla Centro Histórico

4.0 star property

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Photo gallery for NH Puebla Centro Histórico

Outdoor pool
Exterior
Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪5 min walk‬
  • Palafoxiana Library
    ‪7 min walk‬
  • Puebla Cathedral
    ‪7 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

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About this property

NH Puebla Centro Histórico

4-star hotel in Puebla Historic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
NH Puebla Centro Histórico features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 11 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Puebla Centro Histórico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
NH Puebla Centro Histórico has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 60 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1126 reviews
Rating 8 - Good. 292 out of 1126 reviews
Rating 6 - Okay. 117 out of 1126 reviews
Rating 4 - Poor. 60 out of 1126 reviews
Rating 2 - Terrible. 46 out of 1126 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, staff & service
Some lights didn't work in the room. Shower wasn't working properly. Just one small bottle of water for two guest. No hands towels or math towel when you exit from the shower. No blankets on a cold water for the beds. TV is not good quality on the image.
Stayed 2 nights in Nov 2024

8/10 Good

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and basic hotel for a stay in the historic center of Puebla.
Stayed 3 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
⭐️
Stayed 3 nights in Nov 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Jason

Business traveler
Disliked: Property conditions & facilities
The hotel is well situated and has the advantage of having a parking garage attached to the hotel. However, the hotel is tired and really requires some renovation. Public areas are dark and dreary. Generally I thought it below the general standard I would expect of an NH hotel.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Room comfort
Solo
The hotel is close to attractions, room is ok but TV didn't have applications working so forgent about Netflix or Prime, internet works on and off.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Give it a miss
Staff not very helpful. We asked was it normal practise to leave just 1 bottle of water for a 2 guest booking. He said he would get it sorted. This did not happen and there was 1 bottle the next day also. Hotel badly needs a refurb i have never seen carpets so bad and unsafe(nailed into the floor in strips) The whole place except for the lobby and bar that look like a different hotel needs updating. Breakfast was good.
Stayed 2 nights in Nov 2024

6/10 Okay

Brenda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La propiedad estaba sucia
Stayed 2 nights in Nov 2024

8/10 Good

Marisela

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Sin Toallas
Esta cerca de todo y tiene buen tamano el problema ws que al parecer no tienen suficientes toallas el.sistema de tv no funciona
Stayed 4 nights in Oct 2024

6/10 Okay

Rosa

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sofás in lobby very dirty. Bathroom floor stained. Staff was friendly.
Stayed 4 nights in Nov 2024

10/10 Excellent

ZOILA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Nov 2024

4/10 Poor

Carlota, Jesus Maria

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Yolanda

Traveled with group
Disliked: Property conditions & facilities
Hotel is close to zocalo of city and it had comfortable beds but the pipes would rather crazy when using water in bathroom sink.
Stayed 3 nights in Oct 2024

6/10 Okay

NANCY

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel needs renovation
Stayed 1 night in Nov 2024

2/10 Terrible

Andrea

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty hotel in desperate need of renovation. Our room smelled terrible and was not clean, we got changed to a different room that was a bit cleaner but the shower curtain was torn and stained. Breakfast was ok but food ran out and was not replaced and there was only one person making eggs for dozens of people. The only plus is how nice their staff is, even while working in hard conditions.
Stayed 1 night in Nov 2024

4/10 Poor

Ali

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Decent hotel Unfortunately not up kept
Stayed 1 night in Nov 2024

10/10 Excellent

Victor R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Personal muy atento. Me cambiaron sin dilación de mi habitación ruidosa a una muy tranquila. Desayuno es formidable.
Stayed 5 nights in Oct 2024

8/10 Good

Omar

Traveled with family
Liked: Property conditions & facilities
Centrally located and very easy to get around.
Stayed 6 nights in Oct 2024

10/10 Excellent

Alejandra

Stayed 3 nights in Sep 2024

8/10 Good

Rodrigo, Jacksonville

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very well located. Walking distance to main plaza and restaurants. The property looks good on the outside but the rooms and the elevator are very dated. If you are looking for good location and you are not very picky this is a good place
Stayed 2 nights in Oct 2024

8/10 Good

Arely, Chicago

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff needs improve the customer service
Stayed 2 nights in Oct 2024

6/10 Okay

Uriel

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
I like the location, I think that it needs to be updated,
Stayed 2 nights in Oct 2024

8/10 Good

Juana, Brooklyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024