Hotel Royal Puebla

2.5 star property

Choose dates to view prices

Photo gallery for Hotel Royal Puebla

Exterior
Exterior
Game room
Interior
Basic Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Atilac San Felipe Hueyotlipan, Puebla, PUE, 72030
  • Galerías Serdán
    ‪3 min drive‬
  • Zócalo de Puebla
    ‪7 min drive‬
  • Centro Expositor
    ‪9 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Triple Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Quadruple Room

  • Sleeps 7
  • 3 Queen Beds OR 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Premium Studio Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Basic Quadruple Room

  • Sleeps 8
  • 4 Queen Beds

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Basic Triple Room, Multiple Beds (Plus)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Standard Triple Room

  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Hotel Royal Puebla

Puebla hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Hotel Royal Puebla offers 48 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with digital channels and Netflix. This Puebla hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. This Baroque hotel also offers a fitness center, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Royal Puebla is a smoke-free property.

A complimentary manager's reception is offered each day.
COREY´S KITCHEN - This family restaurant serves breakfast, lunch, and dinner.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: MXN 80 to 140 for adults and MXN 50 to 140 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • COREY´S KITCHEN

Things to do

  • Billiards/pool table
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Baroque architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 150.0 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 140 for adults, and MXN 50 to 140 for children
  • Pet deposit: MXN 150.0 per night
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: MXN 150 (subject to availability)
  • Late check-out fee: MXN 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property

Property is also known as

Royal Puebla
Hotel Royal Puebla Hotel
Hotel Royal Puebla Puebla
Hotel Royal Puebla Hotel Puebla

Hotel Royal Puebla Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 90 reviews
Rating 8 - Good. 28 out of 90 reviews
Rating 6 - Okay. 15 out of 90 reviews
Rating 4 - Poor. 8 out of 90 reviews
Rating 2 - Terrible. 10 out of 90 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lizeth

Traveled with family
Liked: Staff & service
Disliked: Amenities
bathroom was very small and no hot water available only warm. the walls were not sound proof could hear everything outside. food and convenience stores were around a 10 min walk
Stayed 1 night in Aug 2024

6/10 Okay

Noe

Stayed 1 night in Jan 2024

2/10 Terrible

homar b.

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
it was a cold night and noise! a lot of people walking and talking thru the hallway and early morning working in the building.
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Veronica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we arrived the receptionist was rude and unprofessional. The room was dirty and there was a lot of noise at night.
Stayed 1 night in Apr 2022

6/10 Okay

Luis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Hotel did not honor the room fee.

Hotel did not honor the room fee.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Diana Rebeca

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Me quedo muy de paso
Stayed 1 night in Nov 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Sandra, MEXICO

Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
Las sabanas estaban humedas, aceptan mascotas pero hasta que haces el pago te abisan por el costo de cada mascota, un chivo estaba vorriendo por el pasillo ladrando y alteraba a mis perritas
Stayed 1 night in Sep 2024

4/10 Poor

Jorge Alberto

Disliked: Staff & service, property conditions & facilities, room comfort

Pésimo diseño del baño, muy peligroso

Su baño no tiene cortina en la regadera, se empapa todo el baño y como no te puedes secar los pies, ni tienen tapete de piso de baño, me resbale al salir en su resbaloso piso de porcelanato y me lastimé de tal manera, que terminé en el hospital, si quieren las mando la factura, la verdad deberían pagarla por su pésimo diseño y falta de eguridad y precauciones
Stayed 1 night in Nov 2024

10/10 Excellent

Abraham, Gutiérrez Zamora

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien, es cómoda y conveniente conforme uno busca. El personal es muy atento, el hotel está muy limpio, muy Recomendable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El precio es muy económico, justo lo que estaba buscando, lo único es que me tocó cuarto donde no tienen ventiladores, aunque pues Puebla es fresco y no se ocupa aire acondicionado ni ventilador, El tren pasa en la madrugada y exactamente pita enfrente del hotel, Si estás buscando economizar considerablemente y un Hotel con estacionamiento y buena seguridad,lo recomiendo ampliamente!,
Stayed 2 nights in Aug 2024

10/10 Excellent

Alonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia muy cómoda

Un hotel excelente al igual que su ubicacion, muy limpio y su restaurante delicioso.
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Stayed 3 nights in Sep 2023

8/10 Good

Gerardo

Stayed 1 night in Sep 2023

6/10 Okay

Ana Gabriela

Traveled with family
Liked: Cleanliness
Dificil comunicación, ya que se estuvo marcando muchas veces para dudas de la reservacion y chekin.
Stayed 1 night in Aug 2023

10/10 Excellent

DANIEL RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Ana

Stayed 1 night in Jul 2023

8/10 Good

Maria Fernanda

Business traveler
Liked: Staff & service

Amables, costo beneficio

Bien, personal muy amable y la verdad es que sí se va mucho con costo beneficio.
Stayed 1 night in Jun 2023

8/10 Good

JOSE

Liked: Staff & service
Disliked: Amenities
Hotel sucio no funciona el Internet
Stayed 1 night in Oct 2022

8/10 Good

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es seguro y limpio
Stayed 2 nights in Sep 2022