Hotel Real de Puebla

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Real de Puebla

Outdoor pool
Restaurant
Junior Double Room | In-room safe, desk, laptop workspace, blackout drapes
Deluxe Quadruple Room | In-room safe, desk, laptop workspace, blackout drapes
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av. 5 Pte No. 2522, Centro Heroica Puebla de Zaragoza, Puebla, PUE, 72090
  • Zócalo de Puebla
    ‪5 min drive‬
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Centro Expositor
    ‪9 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪38 min drive‬

Room options

Deluxe Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Basic Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Real de Puebla

3.5-star Puebla hotel close to Angelopolis Commercial Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk. Change of towels is available on request.
Hotel Real de Puebla offers 160 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Onsite secured self parking and secured valet parking are complimentary.

Hotel Real de Puebla is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Talavera - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Talavera

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 145 for adults and MXN 145 for children
  • Pet fee: MXN 350 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit

Property is also known as

Hotel Real de Puebla Hotel
Hotel Real de Puebla Puebla
Hotel Real de Puebla Hotel Puebla

Hotel Real de Puebla Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 164 out of 348 reviews
Rating 8 - Good. 106 out of 348 reviews
Rating 6 - Okay. 45 out of 348 reviews
Rating 4 - Poor. 22 out of 348 reviews
Rating 2 - Terrible. 11 out of 348 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Hugo

Traveled with family
Liked: Cleanliness
How you can let in a person completely drunk in the middle of the night, that was making noise, trying to get into a room, hitting walls with his body and after more than 25 minutes felt on the hallway floor and when I left by 7 am he was still there, I even took a picture, that is TOTALLY discussing, was there any staff at the hotel to check if everything is ok??????, at the front desk did I get an apology??? NO, I think I’ll be never coming back!!!
Stayed 2 nights in Jan 2025

8/10 Good

Marisol

Traveled with family
Liked: Amenities
Spic and span
Stayed 1 night in Jan 2025

8/10 Good

Alma Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room is always cold
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick two night trip on a budget for a ball game and family visit. Great, very clean spot. Comfy enough room, could use a comfier mattress. Also, if you offer room service (which was really good), you should also offer credit card payment. Don't make guests walk down to the front desk to use a credit card. SMH. Otherwise, everything is excellent for the price, and the staff is great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Daniel, Hillsborough

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel staff were polite and courteous. However this place needs to be updated urgently. It’s old. I woud say is a two star.
Stayed 5 nights in Nov 2024

10/10 Excellent

oscar

Stayed 1 night in Oct 2024

8/10 Good

CARLOS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Uziel

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricio

Stayed 1 night in Sep 2024

8/10 Good

MARIA DE LOURDES

Stayed 1 night in Sep 2024

8/10 Good

Ubaldo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility and it was convinient and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

María de las Mercedes

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

El hotel es viejo y descuidado

El hotel es viejo y está descuidado. Las camas son muy duras. En general, se ve deteriorado y no muy limpio.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Aug 2024

8/10 Good

Esmeralda angelica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Sergio Dussan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Bien por el servicio, mal por las instalaciones

Las habitaciones no tienen aire acondicionado y el ventilador fue insuficiente. Tuve que conseguir otro ventilador para poder dormir bien. El agua caliente tardó mucho en salir y solo sale un chorrito de agua de la regadera
Stayed 1 night in May 2024

10/10 Excellent

Louis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Lizette Saray

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel, Hillsborough

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location
Stayed 4 nights in Jan 2024

10/10 Excellent

Fernando

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Daniel, Hillsborough

Traveled with family
Liked: Cleanliness, staff & service
The hotel needs to be updated. The location is great.
Stayed 2 nights in Jan 2024

6/10 Okay

Adriana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Excelente personal, instalaciones no tanto

Las instalaciones son viejitas, obscuras y frías pero en general conservadas. El baño y sábanas se encontraron sucios de una de las habitaciones rentadas, el baño fue limpiado pero las sábanas no fueron cambiadas. Si te tocan vecinos ruidosos desafortunadamente el ruido se traspasa. La ubicación es EXCELENTE al estar a una cuadra de avenida Juarez. No consumimos alimentos pero el restaurante se veía lindo. Por un costo adicional pudimos dormir con nuestra perrita en la habitación.
Stayed 2 nights in Dec 2023