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Hotel Casa Real

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Real

Family Duplex, 2 Double Beds, Balcony | Bathroom | Free toiletries, hair dryer, towels, soap
Front of property
Room, 1 King Bed | Premium bedding, down comforters, minibar, desk
Basic Room | View from room
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
603 Calle 14 Ote Santiago Xicotenco, San Andrés Cholula, Pue., 72810
  • University of the Americas Puebla
    1 min walk
  • Zócalo
    18 min walk
  • Great Pyramid of Cholula
    18 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, minibar, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

Premium bedding, down comforters, minibar, desk

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Duplex, 2 Double Beds, Balcony

Family Duplex, 2 Double Beds, Balcony | Premium bedding, down comforters, minibar, desk

Family Duplex, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, minibar, desk

Deluxe Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Camino Real Puebla Angelopolis

Pool
Spa
Restaurant
Air conditioning
4.1 out of 5, Very Good, (1403)
The price is $51
per night
$61 total
includes taxes & fees
Dec 8 - Dec 9
Camino Real Puebla Angelopolis

About this property

Hotel Casa Real

3.5-star hotel in Cholula
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a lobby fireplace, and a porter/bellhop are onsite.
Hotel Casa Real offers 32 accommodations with minibars and complimentary bottled water. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This San Andrés Cholula hotel also offers multilingual staff, concierge services, and a fireplace in the lobby.

Hotel Casa Real is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Hotel Casa Real has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Weekday continental breakfast available 8:00 AM to noon for a fee: MXN 180 for adults and MXN 90 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 250

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 250 per stay
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 90 for children
  • Pet deposit: MXN 250 per stay
  • Pet fee: MXN 250 per pet, per night
  • Hosted evening meal: MXN 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number 32

We should mention

This property does not have elevators

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real San Andrés Cholula
Hotel Casa Real Hotel San Andrés Cholula

Hotel Casa Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 57 out of 89 reviews" "
Rating 8 - Good. 23 out of 89 reviews" "
Rating 6 - Okay. 4 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Rosalba

Traveled with family
I was average Cleanliness
Stayed 8 nights in Aug 2024

10/10 Excellent

HECTOR

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente value, nice place, very nice with pets. Nothing bad to say at all
Stayed 1 night in Jul 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice and cozy, the room was great! But the only thing I didn't like was that the room service ended too early.
Stayed 1 night in Jul 2024

10/10 Excellent

Infusion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing you it did not have air conditioning but the weather was good so this was not an issue.
Stayed 1 night in Jul 2024

10/10 Excellent

Manishi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was excellent but no fans or air-conditioning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lesly

Stayed 1 night in Dec 2023

8/10 Good

Max

Stayed 1 night in Dec 2023

8/10 Good

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I enjoyed this stay very much
Stayed 3 nights in Oct 2023

2/10 Terrible

Daniel, West Valley City

Traveled with family
This was the worst night of my life, we got a room thay was not cleaned after the last people used it. We had to wait til the cleaned and glad we did because they were literally just making the bed instead of changinf the sheets, there is no air conditioning. The street is extremely noisy, music does not stop until 4 a.m. its like music on top of music, our room just shook and vibrated most of the night, horrible experience. Never again!
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Stayed 1 night in Aug 2023

10/10 Excellent

CLAUDIA

Business traveler
Liked: Cleanliness, staff & service
The time that it takes register in th platform
Stayed 3 nights in Jun 2023

10/10 Excellent

Ma pilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opción conveniente y buen precio.
Todo muy bien, solo podría sugerir que hagan algo v cv on respecto al agua caliente del baño: tarda muchísimo en calentarse y en horas pico (en la mañana) no se alcanza a calentar y se enfria a medio baño.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
La atención y todo el proceso para el check in fue excelente!!
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024

10/10 Excellent

CANALES

Stayed 2 nights in Jul 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Las camas son muy cómodas, de entrada no hay ventilador pero sis e solicita a recepción te lo proporcionan, el bar cierra muy temprano y el. Restaurante en apariencia tiene un menú muy limitado pero la calidad y sabor es muy bueno
Stayed 3 nights in Jul 2024

6/10 Okay

Alam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado, solo falta que tengan ventilación en el baño
Stayed 2 nights in Jul 2024

10/10 Excellent

vidal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estacionamiento está un poco chico
Stayed 1 night in Jun 2024

6/10 Okay

Miguel Alejandro

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Perla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy cómodas y limpias, el hotel es muy bonito y tiene una gran ubicación cerca de muchos sitios importantes para visitar, nos gustó mucho.
Stayed 1 night in May 2024

10/10 Excellent

Ma Pilar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024