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Holiday Inn Express Puebla, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Puebla, an IHG Hotel

Exterior
Exterior
Exterior
Indoor pool
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Galerías Serdán
    20 min walk
  • Triangulo Las Animas Shopping Center
    3 min drive
  • Zócalo de Puebla
    5 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 King Bed (Bath and Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, City View

  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Puebla, an IHG Hotel

3.5-star Puebla hotel close to Zócalo de Puebla
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Holiday Inn Express Puebla, an IHG Hotel offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Puebla, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 17 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2067 square feet (192 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Puebla, an IHG Hotel is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 830 out of 1115 reviews" "
Rating 8 - Good. 201 out of 1115 reviews" "
Rating 6 - Okay. 53 out of 1115 reviews" "
Rating 4 - Poor. 11 out of 1115 reviews" "
Rating 2 - Terrible. 20 out of 1115 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yoshelin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Stayed 3 nights in Jul 2024

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kamila

Stayed 2 nights in Jul 2024

10/10 Excellent

Raul

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Carlos

Stayed 3 nights in Jul 2024

10/10 Excellent

kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

Bruno

Stayed 2 nights in May 2024

8/10 Good

Yolanda

Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very good.
Stayed 3 nights in May 2024

10/10 Excellent

pierre

Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Norma

Stayed 6 nights in Apr 2024

10/10 Excellent

Matilde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local transportation close by that takes you into the city and drops you off near Zocalo ( you’ll have to walk around 3 blocks ) Pesera (# 11) On the way back, Pesera (# 11) literally drops you off across the street from the hotel.
Stayed 4 nights in May 2024

2/10 Terrible

Pedro

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reserved a room with two queen beds for us 4 people and we got a room with 1 king bed
Stayed 2 nights in May 2024

10/10 Excellent

Lilian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice experience. Except, I reserved a room for 3 people and there was towels only for 2. I had to request it and it was taking care, but I think it would be better if the number of guests is considered since the beginning
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2024

10/10 Excellent

Heberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love my room, definitely I’m coming back
Stayed 1 night in Apr 2024

10/10 Excellent

milton

Stayed 1 night in Apr 2024

10/10 Excellent

Luz Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was very friendly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 estrellas!
Quedamos 2 noches extra por el hotel es lo mejor
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Extremely late check in and front desk was super friendly and accommodating including with our limited Spanish skills. On-site laundry a huge plus! Shower spacious and water pressure perfect after a long day of traveling!
Stayed 1 night in Apr 2024