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City Express by Marriott Puebla Finsa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Puebla Finsa

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Exterior
Lobby
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lateral Sur Autopista Mexico-Puebla, km. 117, No. Oficial 3, Cuautlancingo, PUE, 72730
  • FINSA
    1 min walk
  • Finsa Industrial Park
    6 min walk
  • Outlet Puebla Premier
    11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    31 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Fiesta Inn Puebla Finsa

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (558)
The price is $45
per night
$54 total
includes taxes & fees
Dec 8 - Dec 9
Fiesta Inn Puebla Finsa

About this property

City Express by Marriott Puebla Finsa

3-star Cuautlancingo hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and conference space. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott Puebla Finsa offers 103 air-conditioned accommodations with irons/ironing boards. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Cuautlancingo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wired and wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 441 square feet (41 square meters) include conference space. A complimentary area shuttle within 10 km is available for guests. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Complimentary self parking is available on site, along with a car charging station.

City Express by Marriott Puebla Finsa is a smoke-free property.

Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 441 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

City Express Puebla FINSA
City FINSA
City FINSA Hotel
City FINSA Hotel Puebla Express
City Express Puebla FINSA Hotel Cuautlancingo
City Express FINSA Hotel
City Express FINSA
City Express Puebla FINSA Cuautlancingo
City Express Puebla FINSA
City Express by Marriott Puebla Finsa Hotel
City Express by Marriott Puebla Finsa Cuautlancingo
City Express by Marriott Puebla Finsa Hotel Cuautlancingo

City Express by Marriott Puebla Finsa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 144 out of 304 reviews" "
Rating 8 - Good. 105 out of 304 reviews" "
Rating 6 - Okay. 26 out of 304 reviews" "
Rating 4 - Poor. 16 out of 304 reviews" "
Rating 2 - Terrible. 13 out of 304 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Omar Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel, mayaguez

.
Stayed 1 night in Jul 2024

10/10 Excellent

Susie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and employees are great so is the breakfast buffet . Maybe little updates on the bathrooms of the rooms hotel, curtains bathroom.
Stayed 1 night in May 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Martin, Katy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When i had a sudden change in my itinerary they allowed us to stay a few extra hours at no cost to us. Very kind and frienly staff
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

2/10 Terrible

shaadyMekhaeil, Mexico City

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE MOUNTAIN VIEW , and it was quiet while we were there
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and the person at front desk was nice, we had a light breakfast and left
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
There are 3 City Express hotels very close to each other in Puebla. We ended up checking in to the wrong City Express. When we tried to get a refund from the City Express 2km away where we had a reservation. They refused. Super confusing and annoying hotel chain to deal with. But the property itself was nice.
Stayed 1 night in Jan 2019

10/10 Excellent

Jecenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Alejandro

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very bad experience, no hot water and mistreatment
We had to move between roms due the hooel had a issue with tthe hot water. A terrible experience because I just at the bathroom to take a shower, it happened 2 times and the phone to call the frontdesk at the second time didnnt work.... the frond desk personal very unprofessional and some despot.

4/10 Poor

Rodrigo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water, no service about it
There was no hot water and they weren’t helpful about it.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Very clean and the staff was friendly. 20 min from the city.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Weekend
Great Hotel!, very confortable and rooms clean, good service, need to improve breakfast, not so bad, but could be better
Stayed 1 night in Dec 2017

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

wilson, Charlotte NC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely unhappy
They overbook the rooms and I had to stay in a different hotel pays by them that was a sh..t whole.

10/10 Excellent

Kristofer M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The room was clean and comfortable and the staff was extremely helpful.

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rodrigo, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy traffic nearby.
The hotel was well taken care of and clean, but the noise from the nearby highway was constant.