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Casa Shalom

2.5 star property

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Photo gallery for Casa Shalom

Classic Quadruple Room | Premium bedding, in-room safe, desk, blackout drapes
Room amenity
Front of property
Reception
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Tehuacan Sur no 185 Col. La paz, Puebla, PUE, 72160
  • Metropolitan Auditorium
    ‪5 min drive‬
  • Angelopolis Commercial Center
    ‪6 min drive‬
  • Zócalo de Puebla
    ‪7 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 10
  • 4 Queen Bunk Beds

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 250 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Comfort Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Business Studio Suite

Premium bedding, in-room safe, desk, blackout drapes

Business Studio Suite

  • Sleeps 3
  • 1 King Bed

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4.1 out of 5, Very Good, (583)
The price is $36
per night
$43 total
includes taxes & fees
Apr 30 - May 1
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About this property

Casa Shalom

Guest house in La Paz
Along with a 24-hour business center, this guesthouse has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Casa Shalom offers 12 accommodations with safes and hair dryers. Beds feature premium bedding. 28-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Puebla guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This guesthouse offers access to a 24-hour business center and a meeting room. This Mediterranean guesthouse also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site.

Casa Shalom has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch smart TV with digital channels

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Shalom Puebla
Casa Shalom Puebla
Casa Shalom Guesthouse Puebla
Casa Shalom Guesthouse
Hotel Casa Shalom
Casa Shalom Puebla
Casa Shalom Guesthouse
Casa Shalom Guesthouse Puebla

Casa Shalom Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 74 out of 155 reviews
Rating 8 - Good. 52 out of 155 reviews
Rating 6 - Okay. 17 out of 155 reviews
Rating 4 - Poor. 7 out of 155 reviews
Rating 2 - Terrible. 5 out of 155 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

leslie

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Deceptive Photos
This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If Hotels.com includes a lot of disappointing experiences like this, I'll think twice.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very friendly staff, good location always aiming to please.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
maybe will back
overall is regular basis !!!
Stayed 4 nights in Aug 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Shalom, Home away from Home.
Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.

6/10 Okay

Verified traveler

Too expensive for little comfort
It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
Stayed 1 night in Aug 2017

10/10 Excellent

EDUARDO

Business traveler
Liked: Cleanliness, staff & service, amenities
La habitación tiene un poco de humedad
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuartos muy bonitos y la habitacion esta muy completa
Stayed 1 night in Dec 2024

8/10 Good

EDUARDO

Liked: Cleanliness, amenities
una buena opción para hospedarse
Stayed 1 night in Nov 2024

8/10 Good

Laura Jazmín

Stayed 1 night in Dec 2024

8/10 Good

Manuel Angel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Stayed 1 night in Dec 2024

10/10 Excellent

Miriam Patricia

Stayed 1 night in Dec 2024

8/10 Good

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar tranquilo y seguro
Stayed 4 nights in Dec 2024

10/10 Excellent

Yoshua

Stayed 1 night in Dec 2024

10/10 Excellent

Oralia Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Dec 2024

8/10 Good

Selma Gery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Francisco Alberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
3 cucarachas una en baño, una en el cuarto y una en la cama principal en las sábanas. Me cambiaron de cuarto, pero ya no duermes a gusto sabiendo que no hay limpieza. Pedí mi reembolso y solo cobraron la primera noche.
Stayed 3 nights in Dec 2024

8/10 Good

Valente

Liked: Cleanliness, property conditions & facilities
En general todo bien solo enmla zona está muy solitario
Stayed 1 night in Dec 2024

6/10 Okay

Alejandra

Traveled with group, Traveled with family
Liked: Staff & service
El primer día no tuvimos agua caliente. El internet sólo dura por día y es muy lento. Dentro de los puntos buenos es que la zona es bastante tranquila y hay varios bares al rededor muy buenos. El personal es amable y en general todo está limpio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Marco A.

Liked: Cleanliness, property conditions & facilities
Quitar la cafetera de la habitación, puesto que no había agua ni café para hacer... Quitar la carta de alimentos, si ya no tienen alimentos, ya que pedimos boneless y nos dicen que se les acabaron los nuggets!!, nos proponen un num telefónico para tacos...
Stayed 1 night in Nov 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy atenta la srita de la recepción
Stayed 1 night in Nov 2024

10/10 Excellent

Valente cresencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024