8/10 Good
Andrew
Feb 17, 2025
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would stay there again because of the comfort, the room and bed were very nice, and thr price was great ($88)
Check in and check out couldn’t have been worse.
The guy couldn’t find my name in the computer for at least 10 minutes when as ll he needed to do was search my first name or ask to confirm the spelling of my last name.
I asked for a late checkout and the first guy said to ask in the morning.
In the morning, I asked the lady at the desk and she asked for my room number and then said I could move checkout from 11:00 to 11:30.
Well at 11:00 exactly, someone knocked on my door, and when I didn’t answer, the employee used his key to enter my room!!! I wasn’t dressed and he didn’t see me, but it was completely humiliating!
I went to talk to him later when checking out and he said the lady I talked to never wrote it down or told anyone. Then he said, "I knocked; you should have answered."
I was furious! He apologized but that is unprofessional and inexcusable.
Andrew
Stayed 1 night in Feb 2025