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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Reception
Indoor pool, sun loungers
1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Parking included

Explore the area

Map
1600 N Freedom Blvd, Provo, UT, 84604
  • Brigham Young University
    ‪2 min walk‬
  • LaVell Edwards Stadium
    ‪8 min walk‬
  • Utah Valley Convention Center
    ‪2 min drive‬
  • Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Plus Provo University Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 79 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor condition not clean . carpet in room was filty and spots. Condition of bathroom was bad. No hot water inthe sink. Pool /hot tub condition was very bad
Stayed 1 night in Mar 2025

10/10 Excellent

Allysa

Stayed 1 night in Mar 2025

10/10 Excellent

Saeheon

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Lani

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room and stayed there for 2 nights. Was gone most of the day and came back and our room still had no new towels or trash taken out or bed made? And when I called to tell them we didn’t have clean towels and that no one cleaned while we were gone the staff said oh no. And sent up the rudest man to take trash out and give us new towels. He the proceeded to say did you tell anyone to clean your room? I said no I didn’t think I had to and he said well you should. The room wasn’t messy it had simply some trash and no clean towels The guy was bothered that he had to clean the room. I was annoyed! The hotel had mold on the walls in the bathroom and just felt dirty! Never staying there again! Also the elevator kept going to the wrong floor! This hotel needs some major upgrades or something.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marilyn

Traveled with family
Stayed 3 nights in Feb 2025

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Duane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Easy access off I 15. Near BYU CAMPUS Friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot, great location

Great location. Friendly staff. Breakfast was great. Comfortable room. We would stay here again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lawrence

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the reasonable rate it was very stellar in cleanliness, amenities, comfort and service. This will be where I stay every time I come to Provo!
Stayed 2 nights in Feb 2025

10/10 Excellent

Naomi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room right by elevator so it was a bit noisy, and the rook at first smelled like someone had been smoking in there but it dissipated after the first night. Other than that the place was perfect for our needs and the staff was very friendly and efficient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kymra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub was great! Quiet hotel, close to so many things.
Stayed 2 nights in Feb 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Price ok clean rooms. But the bed position to the tv and door didn't feel right. Tv need to be at the foot of the bed. And need to see the door from bed.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Stayed 1 night in Feb 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Higher end property with a budget price

I was there for a funeral, so I mostly wanted to be quiet and alone. The property is very nice, there are a couple of food options very close, with other shopping within walking distance. The staff is lovely and kind and for the cost, the rooms are exceptional. I didn't try the buffet, but it was extremely popular with other diners. Though the room faced the busy side of traffic, it wasn't visible and was very quiet. I would absolutely stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

April

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not very clean. The pool was not heated and the hot tub and the pool were extremely dirty. Had to ask the front desk for maid service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this room. Very comfortable. I would stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Stayed 1 night in Feb 2025

4/10 Poor

Shelbi

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The room was well organized and clean. There weren't smells.
Stayed 1 night in Feb 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025