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Hôtel Aux Vieux Remparts, The Originals Relais

4.0 star property

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Photo gallery for Hôtel Aux Vieux Remparts, The Originals Relais

Restaurant
Lounge
Room
Massage
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Pet friendly

Explore the area

Map
3 rue Couverte, Provins, Seine-et-marne, 77160
  • La Grange aux Dîmes
    ‪2 min walk‬
  • Cesar Tower
    ‪4 min walk‬
  • Museum of Provins
    ‪4 min walk‬

Room options

View all photos for Superior Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double Room

In-room safe, individually furnished, free WiFi, bed sheets

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Double Room

Traditional Double Room | In-room safe, individually furnished, free WiFi, bed sheets

Traditional Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hôtel Aux Vieux Remparts, The Originals Relais

4-star Provins hotel with 2 restaurants
2 restaurants, a full-service spa, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a meeting room.
Hôtel Aux Vieux Remparts, The Originals Relais offers 42 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Provins hotel provides complimentary wireless Internet access.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is open select days.
Hôtel Aux Vieux Remparts, The Originals Relais features a full-service spa. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a terrace, a garden, and room service (during limited hours). Complimentary self parking is available on site.

Hôtel Aux Vieux Remparts, The Originals Relais is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
L Esquisse - This restaurant serves lunch and dinner.
Aux Vieux Remparts - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aux Vieux Remparts
  • L Esquisse

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.31 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aux Vieux
Aux Vieux Remparts
Hostellerie Aux Vieux Remparts Hotel
Hostellerie Aux Vieux Remparts Hotel Provins
Hostellerie Aux Vieux Remparts Provins
Vieux Remparts
Relais Silence Aux Vieux Remparts Hotel Provins
Relais Silence Aux Vieux Remparts Hotel
Relais Silence Aux Vieux Remparts Provins
Relais Silence Aux Vieux Remparts
Hôtel Aux Vieux Remparts The Originals Relais
Hôtel Aux Vieux Remparts, The Originals Relais Hotel
Hôtel Aux Vieux Remparts, The Originals Relais Provins
Hôtel Aux Vieux Remparts, The Originals Relais Hotel Provins

Hôtel Aux Vieux Remparts, The Originals Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 182 reviews
Rating 8 - Good. 71 out of 182 reviews
Rating 6 - Okay. 17 out of 182 reviews
Rating 4 - Poor. 9 out of 182 reviews
Rating 2 - Terrible. 1 out of 182 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
A lovely place for a mini vacation
Fantastic location!!! The staff was friendly and helpful and the room was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel Provins
Lovely hotel in the middle of Provins. Good sized room, excellent breakfast (extra). Lovely evening meal on Sunday night when all other restaurants closed. Very nice outdoor hotel seating area for coffee or drinks as well. Staff very friendly although, despite sign saying all Reception staff spoke English, one member made it difficult for us and having offered the final bill, without showing the breakdown, had to refund cash for charging an additional breakfast which we didn't take on one of the mornings.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, with all the quirky charm of an old establishment, but including modern cons. Guest room 224 was perfect. Up 2 flights of stairs (no lift in this part of the hotel) in a quiet corner, spacious with comfortable king bed and high-end bedding, a window with nice view of some old town buildings, two skylights and a nice sitting area, Original A-frame rafters (so high ceiling) and a pristine, spacious bathroom. The bathtub with both faucet and handheld shower wand was superb – good water pressure, spacious bath for relaxing, and fluffy absorbent towels. No washcloths or face cloths, however. In room 224 there was a kettle with tea & instant coffee. 2 bottles of water were provided. The AC worked. The staff agreed to store small items in their refrigerator for us. It would’ve been convenient (and it seems a standard offering of any hotel these days) to have a small fridge in the room. One does not want to run down to staff for every access to their items. The reception and service from staff was exactly what one would hope for. Make sure you get a map of the area at reception – there are English as well as French versions and they are indispensable for navigating the small town and appreciating what you are seeing. Provins is an authentic, medieval village, nicer in our view, than Aigues Mort or St-Paul de Vence, if you have been to either. You must view the Tour Cesar and large church behind it lit up at night. We recommend this hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Greys

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Property conditions & facilities
We recently stayed at this hotel, and while the location was convenient, just outside the Main Street in the charming little town, our experience was marred by several issues. The breakfast, although available, was limited in options and overpriced. Moreover, our daughter discovered some unclean items under her bed, which was concerning. The air conditioning was also insufficient, only cooling the main room, leading to sweltering conditions on the second floor where our kids slept, causing them to wake up uncomfortable. Additionally, the property did not have a swimming pool, contrary to the pictures, and our 12-year-old was not permitted to use the jacuzzi. Overall, our stay was disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, will return.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely hotel booked the most basic room & it was fine, spa was lovely, underground bar was cool & restaurant food was lovely, surrounding area was beautiful & so much history. Would & have recommended for a overnight stay.

10/10 Excellent

Weyers

Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Fine Inn in Beautiful Provins
Stayed 1 night in Jun 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good....but!
Easy to find, right in the middle of the old town. Staff were pleasant at check in and the rooms were spacious and well furnished. However Room 301 stank of cigarette smoke, there is only one flat pillow person on the bed, no refrigerator in the room and no milk with the supplied tea/coffee. Small details but they could be remedied quite easily. It is not a budget hotel. Breakfast had a huge choice of good quality food.
Stayed 1 night in Apr 2023

10/10 Excellent

Peggy S

Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provins was the trading center of France centuries ago. A must to see the past. Hotel Ramparts is right in the center of actives but quiet and enjoyable with lovely indoor and outdoor terrace eating and drinking. The underground area has been turned into a relaxing bar area. Private parking a plus.
Stayed 1 night in Sep 2022

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot for the night
Cute town, definitely worth stopping for a night. Hotel was nice. Bike-friendly. Could not be more central.
Stayed 1 night in Jul 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Francois

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Center of village, clean, restaurant and bar dining options adjoining. It was a warm night and the AC didn't work (it just blew air), the radiator in the bathroom wouldn't switch off - which added to the heat. The toilet had no paper, the cold tap in the bathroom sink was only a little less cooler than the hot tap. And we didn't discover any of this until late in the night when it wasn't practical to call and get these fixed.
Stayed 1 night in Jun 2021

8/10 Good

CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
high quality
from service to reception everything was perfect, at the reception the hostess was professional and welcoming, very efficient service, the meals were delicious and of high quality
Stayed 1 night in May 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provins hotel
Great atmosphere from this hotel right in the old part of Provins with parking.The bar in the 12th century cellar was fascinating. Dinner was good too.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and subterranean bar. Room was also excellent - clean and spacious. Wifi was not very good. Other than that, a great stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant,accueil and resturant. Delicious food servedvin resturant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Outstanding experience in this little gem of a hotel/spa in the middle of a classic French medieval town. It’s definitely worth the drive down from Paris for an overnight stay. The restaurant and menu was very, very good. The staff was outstanding. The spa facilities are nicely kept and the couples massage room is pretty cool. Our family suite had a loft for the kids and they seemed to have a great time “getting away” from us for a while. The upper town around the hotel has a lot of charm and history. There’s a “petite train” that does a loop around the town, there’s a little carousel that’s fun for the kids. The people are very friendly even though we spoke very little French. The lower town is bustling and worth a visit as well. Such a great experience.
Stayed 1 night in Jul 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Katherine, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant, historic getaway
We stayed for two nights and had a lovely, relaxing time. This seems to be the nicest and most central place to stay in the historic upper village of Provins. After spending time in Paris and traveling around France in the weeks prior, it was lovely to stay in a place where we could walk to everything and relax, explore and take in Provins at our own pace. I can't wait to return.