Surfside Hotel and Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surfside Hotel and Suites

Private beach, sun loungers, beach umbrellas, beach towels
Waterfront King Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Building design
Outdoor pool, pool umbrellas, sun loungers
Apartment, Beach View | Living area | 55-inch flat-screen TV with cable channels, TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
543 Commercial Street, Provincetown, MA, 02657
  • Commercial Street
    1 min walk
  • Cape Cod Beaches
    2 min walk
  • Provincetown Theater
    2 min walk
  • Provincetown, MA (PVC-Provincetown Municipal)
    9 min drive

Room options

Bayview Suite

  • 441 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Room, 1 King Bed, Courtyard View (No elevator access)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Courtyard View (No elevator access)

  • 244 sq ft
  • Sleeps 4
  • 2 Double Beds

Apartment, Beach View

  • 667 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 1 Queen Murphy Bed and 1 Queen Sofa Bed

1 Queen Bed, Waterfront, Accessible

  • Sleeps 2
  • 1 Queen Bed

Race Point Waterfront Suite

  • 538 sq ft
  • Beach view
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Waterfront King Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (No elevator access)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Waterfront Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

Waterfront 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (No elevator access)

  • 248 sq ft
  • Sleeps 2
  • 2 Double Beds

1 Queen Bed, Courtyard View, Accessible

  • Sleeps 2
  • 1 Queen Bed

Deluxe Apartment, 2 Bedrooms, Beach View

  • 829 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

Lighthouse Waterfront Suite

  • 538 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About this property

Surfside Hotel and Suites

Provincetown hotel steps from Cape Cod Beaches
When you stay at this beach hotel you can enjoy umbrellas and sun loungers.
Surfside Hotel and Suites offers 88 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach.

A complimentary breakfast is offered each morning. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a garden, and a terrace. Onsite self parking is complimentary.

Surfside Hotel and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Lighthouse Bar - Onsite bar.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lighthouse Bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On a private beach
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Pool hoist on site
  • Roll-in shower (30 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone 48 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 43 per accommodation, per day, plus a deposit of USD 43 per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.06 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 43 per day
  • Pet fee: USD 43 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0002542420
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 24 to October 14

Property is also known as

Surfside Hotel
Surfside Hotel Provincetown
Surfside Provincetown
Surfside Suites Provincetown
Surfside Hotel and Suites Hotel
Surfside Hotel and Suites Provincetown
Surfside Hotel and Suites Hotel Provincetown

Surfside Hotel and Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 498 out of 1006 reviews" "
Rating 8 - Good. 310 out of 1006 reviews" "
Rating 6 - Okay. 116 out of 1006 reviews" "
Rating 4 - Poor. 54 out of 1006 reviews" "
Rating 2 - Terrible. 28 out of 1006 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

RICHARD

Traveled with partner
Disliked: Staff & service
I have stayed at this property several times, this time I was very disappointed with the housekeeping, even after I complained, the room was never serviced properly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great staff! Property is well maintained and the employees care about their guests. Close to food and walk out to the beach. An oasis from the day to day while walkable to the town with great restaurants, shopping and activities
Stayed 3 nights in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Amenities
Great location. A little run down. Room didn't get cleaned second night. No soap in some dispensers. Polite friendly staff. Would go back.
Stayed 3 nights in Aug 2024

6/10 Okay

Jeremy

Liked: Cleanliness
Disliked: Property conditions & facilities
Location is good (near beach and walkable to main tourist area). Plenty of room in parking lot. Staff was friendly. BUT: - the bathroom door is a slidable door. This is NOT a pocket door that “locks”. It’s a door on rollers with at least an inch or more of open space between the door and door frame. So if you don’t want your partner hearing you do your business, then this isn’t the place for you. The door didn’t even stay in place sometimes so I had to have my bf brace a chair against door so it didn’t slide partially open. - morning coffee wasn’t good
Stayed 3 nights in Aug 2024

10/10 Excellent

Ellen

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. It’s always a dreamy experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Bruce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was old and not updated. No phone access in the room. Limited staff and no staff at night. Office is closed till 8 am. Room was dirty.
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Traveled with family
Liked: Amenities
The high threshold into the room was very dangerous, kept tripping over it. The refrigerator leaked water all over my expensive food inside and I awoke to water all over the floor that had leaked from the fridge. I did appreciate a larger than normal fridge and an in room microwave. I wished there was tea in the rooms as well as coffee.
Stayed 1 night in Aug 2024

8/10 Good

shelley

Traveled with family
Pool was warm, my daughter loved it. Simple breakfast included, the front desk staff in the morning was very accommodating, would definitely stay again, it was an older hotel but had a modern twist to it.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surfside Hotel is lovely!! Great place to stay, super comfortable, awesome amenities, and the perfect location! I was only in town for a day and I wish I could’ve stayed longer. I want to give a special shoutout to the front desk manager, Steve, because I had an issue where Expedia confirmed my stay on their end but never actually sent my reservation through to Surfside. Steve called them, made sure to fix the problem, and then was kind enough to upgrade my room because of the inconvenience, even though it wasn’t the hotel’s fault at all!! Lovely hotel and incredible customer service. I will be back!!
Stayed 1 night in Aug 2024

6/10 Okay

Grzegorz

Liked: Cleanliness, staff & service
The hotel is located on the bay, next to the beach, with a beautiful view of the bay from the room windows. The hotel needs renovation, especially better air conditioning. Breakfast is basic at best. Large parking lot and easy access. About a 20-minute walk to the center. A plus for the large swimming pool.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Can’t say enough…room was great and view was fabulous! Pool was great as well as the fire pit! Friendly staff and wonderful amenities! Can’t wait to visit again!
Stayed 4 nights in Aug 2024

8/10 Good

Benedetta

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect!
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Always a clean, friendly and convenient place to stay in Provincetown!
Stayed 1 night in Aug 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2024

8/10 Good

Hossam, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
On commercial street, 15 minutes walk from downtown
Stayed 2 nights in Aug 2024

6/10 Okay

STEVEN, NEW MILFORD

Liked: Staff & service, property conditions & facilities
Was a very nice place to stay. Housekeeping left a lot to be desired.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandonei

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Beth A

Liked: Cleanliness, staff & service, room comfort
Girls trip to Ptown
Great location in Ptown. The outdoor pool and fire pit area were nice. The pool chair need an upgrade. The room was fine. Typical continental breakfast items. Staff was very friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the Hotel with a beautiful scenic 15 min walk into town, beach across the street (2nd bldg), great pool and nice front courtyard. Room was clean with a great walk-in shower. If you have a hard time climbing stairs, I would suggest to request 1st fl before booking as they're steep. I thought destination fee & pet fee was a bit steep adding an additional $80 to our stay. Rooms are pricey during the summer season as expected but all n all it's a lovely Hotel and the staff were kind.
Stayed 1 night in Aug 2024

8/10 Good

Cassandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: The staff are very friendly and work very hard to create an inviting space. The pool and beachfront access are amazing, as well as the parking lot which allows for a short walk into town without needing to pay a premium to park in the center. All outdoor areas were very clean and safe. Cons: The room in which we stayed could use a little TLC (the curtains were moldy from the AC and, while the bathroom and overall room was pretty clean, there were some food splatter marks on the wall and piles of swept dust on the floor upon arrival) Overall, a great stay for our purpose of a last minute stay in Ptown and would stay there again!
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

JEONGTAE

Disliked: Staff & service, property conditions & facilities
I wouldn't recommend it to my friends.
Stayed 2 nights in Jul 2024

6/10 Okay

nicholas

Liked: Staff & service
Stayed 3 nights in Jul 2024